my keyboard does not work it let me enter my password at the beginning, but it is please help

my keyboard does not work only to enter my password at the beginning

Hi Joannejojo,

1. What is the brand and model of your keyboard?

2. when the problem started?

3. did you of recent changes on the system?

Method 1:

You can check if the keyboard works in another computer.

You can try to run the material Fixit and see if it helps.

Hardware devices do not work or are not detected in Windows

For more information, you can alsorefer to the following article:

Troubleshoot keyboard

Method 2:

Step 1:

You can try to check if the keyboard works in safe mode.

Start your computer in safe mode

Step 2:

If you are not faced with the question in safe mode, then you can try to perform a clean boot and see if it helps.

A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

Hope this information is useful.

Tags: Windows

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