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• Scam phone calling knows my windows license number?

  I got the call from the scam claiming that my Microsoft Windows system has a virus.  They told me that my Windows license number and they were right!  How did get my license number?

  first of all it is a very common scam.

  They probably told you the OEM SLP key which is public knowledge. Your windows is probably preinstalled, so would the OEM KEY of SLP. An OEM SLP key is common to all the models of computers from a manufacturer and varies only by the windows edition.

  Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:

  (A) OEM SLP: this key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

  (B) SLP COA: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)

• Search engine Mozilla does not work in the last update. Google and Yahoo windows OK

  The search engine on the Mozilla start page is more functional.
  Yahoo and google are looking for windows work fine.
  Problem seems to have arisen to the latest updated 18.

  It is normal that the parameter will reappear later...

  Another thing you can try is to install the addon from reset search - he will return the most common customizations of search in firefox by default: https://addons.mozilla.org/firefox/addon/searchreset/

• Toshiba laptop now claiming Windows serial number invalid

  My Toshiba laptop that came directly from Toshiba with Windows 7 Pro now rejects serial number shipped as invalid. How can I fix this error without a complete reinstallation of Windows 7 Professional? Here is my diagnosis info file... Thank you.

  Windows 7 Professional Service Pack 1
  Product no.: X 15-39049
  Installed from media "Volume".
  Product ID: 55041-033-2241066-86920 correspond to the data of CD Key
  CD Key: BATH-BATH-BATH-BATH-BATH
  Computer name: FREDNOTE
  Registered owner: Fred
  Registered: Toshiba

  BIOS product key * product key removed *.

  Windows 7 Professional
  55041-033-2241066-86920
  Product key not found.

  -Diagnostic Windows data-
  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a8
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85039
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {92CF088E-FE41-405E-AADE-FFF1B611ECE2} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.151019 - 1254
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {92CF088E-FE41-405E-AADE-FFF1B611ECE2}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-PW48700371-177-0000061-850395S-1-5-21-233967161-293525345-1790582077TOSHIBAPORTEGE Z30 - hasTOSHIBAVersion 3.70 20140725000000.000000 + 00060E90800018400FC04090409Central Standard Time(GMT-06:00)03TOSHIBAA008E 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-177-000006-00-1033-7601.0000-0512016
  Installation ID: 014032458665793952809441473482526093930082164441918662
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: PW487
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 5
  Trust time: 20/02/2016-12:22:25

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A8
  Beyond: 0 x 0000000000000000
  Event timestamp: 2:20:2016 11:13
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: MAAAAAAAAQABAAEAAAACAAAABAABAAEAln3IcRp/aG1eQcb4V5eWcqxR4FGUPbp6

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC TOSHIBA A008E
  A008E TOSHIBA FACP
  DBGP TOSHIBA A008E
  HPET TOSHIBA A008E
  BOOT TOSHIBA A008E
  MCFG TOSHIBA A008E
  ASF!            TOSHIBA A008E
  TCPA TOSHIBA A008E
  MSDM TOSHIBA A008E
  SLIC TOSHIBA A008E
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  SSDT TOSHIBA SataAhci
  FPDT TOSHIBA A008E

  Hello

  I suggest you perform a Scan SFC and check if it helps.

  Check the following link below.
  https://support.Microsoft.com/en-us/KB/929833

  Note: Although SFC analysis I recommend that you ensure that there are no applications or programs running on the background.

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• hyperlinks in mail from yahoo windows xp do not work

  E-mails received in yahoo mail stating "click on the link below", however when I try to do the link is not underlined, highlighted, or "clickable". I use an old computer with windows XP. The problem is just in the last two weeks. Before that everything worked well. Thank you

  If an update of Firefox does not work, try to right click on the link and select 'Open in a new tab' or 'open in a new window '.

  Refresh (called "Reset" in older versions of Firefox) can solve a lot of problems in restaurant Firefox as his default factory while saving your bookmarks, history, passwords, cookies, and other essential information.

  Note: When you use this feature, you will lose all the extensions, toolbar customizations, and certain preferences. See article Firefox Refresh - reset modules and parameters for more information.

  Refresh for Firefox:

  1. Open the troubleshooting information page using one of the following methods:
     • Click the menu button

       

       click Help

       

       and select troubleshooting information. Should open a new tab containing your troubleshooting information.

     • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
  2. At the top right of the page, you should see a button that says 'Refresh Firefox' ('reset Firefox' in older versions of Firefox). Click on it.
  3. Firefox closes. Once the update process is complete, Firefox will display a window with the imported information.
  4. Click Finish and reopen Firefox.

  This corrects the problem? Please report to us!

  Thank you.

• new windows are open in mozilla firefox after you have reinstalled the old version. the new windows are annoying me because they are shaadi. com please help me

  I have reset my mozilla firefox. as I was in trouble, watch videos before you reset it, I downloaded mozilla but it had the same problem, so I reset it. the problem is after this new windos open in my default browser as shaadi.com etc... They annoy me a lot

   please help to stop those windows from popping
  

  Hello, this looks like a problem maybe caused by adware on your pc. Please go to firefox > addons > extensions and remove any suspicious entries (toolbars, the things that you have not installed intentionally, I don't know what purpose they serve, etc.). also, go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software you have in place and various other tools such as the free version of malwarebytes & adwcleaner.

  Remove a toolbar that has supported your Firefox or the homepage search
  Fix Firefox problems caused by malicious software

• Why a yahoo window open to the right of my address bar and how do I if RID or replace it with something that I like?

  My address bar now looks like this (from left to right):
  left arrow, arrow right, long address bar, button bar "print this page", yahoo, icon of the homepage (home)

  See this - https://support.mozilla.com/en-US/kb/Search%20bar

• Error message in Windows Update number 0 X 80280002

  I can't access Windows Update due to an error message

  Error number: 0 X 80280002

  See the support link:

  seehttp://support.Microsoft.com/kb/893803

  To resolve the msi_check error: 0 x 80280002 go to http://download.microsoft.com , then find the latest installer of Windows. Download and install it on your computer. This should solve your problem.

• Windows update & number error problems by e-mail: Ox80072EFD

  After the update to Service Pack 3 in October 2010, I realized recently that I have not automatic updates since even if I set up to receive them.

  When you try to find info on that error number: Ox80072EFD appears. Also, my computer becomes very slow & now my Outlook Express is getting emails ok but not displaying is not the message itself.  I think it's probably to do with not having the updates appropriate for the last months 14 - help!

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_update/is-Windows-Update-not-compatible-with-ie9unable-to/7becf1a0-0868-416e-8e7e-121c2f5e47f7>

  UTC/GMT is 12:09 Wednesday, December 7, 2011

• I need to reset my hotmail password and I lost the PIN of Windows Live number, that I then

  Hello

  I need to reset a hotmail password, but have lost the Live Id PIN number - what do I do now?

  You can probably find help more quickly to the Windows Live Solution Center.

  HTH!

  Rosie

• Windows Explorer: Number of files does not appear in the detailed view

  I want to display the number of files in a folder without right-clicking and selecting Properties.

  In Windows Explorer, when I right click in the window "choose details", I put a check mark next to 'File Count', but the County does not appear.

  The "file number" appears in a column heading, but the fields are empty.

  Hello jwblue,

  Thank you for using the Microsoft Windows Vista Forums.

  Sorry, you experience this problem.  Are your running Windows Vista 64 - bit OS?  I've added a link below that I hope some will offer input on this.  If you have any questions after that I would post this question on the link below.  Thank you!

  FolderSize & IColumnProvider
  http://social.msdn.Microsoft.com/forums/en-us/windowsgeneraldevelopmentissues/thread/2056b237-574d-483c-8ecd-f2842dd70081/

  In addition,
  http://blogs.msdn.com/noahc/archive/2007/02/26/folder-size-for-Windows-Explorer.aspx Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• How can I remove a large NUMBER of Mozilla?

  I have now 'a LOT' on my browser and I want to remove it. If I go to explore, it's gone.

  See this--> https://support.mozilla.org/en-US/kb/Search%20bar#w_removing-a-search-engine

• WD my Passport on Windows 8 number

  So I recently got a Windows 8 tablet. I got Windows 7 years on an old computer and I used a WD My Passport 1 TB external hard drive to store my files. I plug it into my Windows 8 tablet and it does not even appear in 'my computer '. I tried to search on the net, but I don't know what to do. I know that the hard drive is powered and its light flashes, but he's not even appear on the new computer. And it isn't there when you search the disk by using the Windows key + X. Any help here?

  Hi Brad,

  Thanks for posting your question in the Microsoft Community forums.

  I understand from your description you have posted, that the external hard drive is not recognized by the computer of Windows 8.

  Before you continue with the troubleshooting steps, please answer the questions below.

  (1) have you checked with another port or different computers?

  (2) have you checked for the drive in disk management?

  I suggest to follow the steps below and check if the problem persists.

  Method 1: Run the hardware troubleshooter and check.

  Follow the steps to run the Troubleshooter:

  (a) press the Windows key + C on your keyboard to display the bar of charms.

  (b) type of Troubleshooting , and then click solving problems under settings.

  (c) now, type Hardware Troubleshooter in the option Search .

  (d) click on hardware store to run the troubleshooter.

  If you are able to detect the drive in disk management, I suggest you to assign a letter.

   

  Method 2: To assign the disk drive letterfrom management.

  a. press the Windows key + X

  b. click on disk management

  c. to assign a drive letter if it has not already received, click Add, click the letter you want to use and then click OK.

  d. to change a drive letter, click on edit, click on assign the following drive letter, click the letter you want to use and then click OK.

  To remove a drive letter, click on remove and then click Yes to confirm that you want to remove.

  You can also check out the link below and follow the instructions.

  Why Windows is not find my device?

  http://Windows.Microsoft.com/en-in/Windows-8/why-isn ' t-windows-conclusion-device

  Hope this information was helpful, if you need help, feel free to post. We will be happy to help you.

• Fusion 3, Windows 7, number of cores + memory

  I have 3 Fusion on an original Mac Pro (with 12 GB of memory) and just a clean installed Windows 7, 64-bit.

  In the old days, if you want to run a version dual processor Windows, you need to install a specialized version.

  In my frame of VM, I simply could choose between 1 and 4 cores. Is this all I need to do?

  Also, given my setup, how much memory one normally is assigned to a virtual machine like that. I put it to 2048 MB.

  Thanks for the comments.

  See also choose settings of VM right

• Reinstalled Windows; Serial number no longer works

  I reinstalled Windows, but I forgot to turn off my product (CS4 Master Collection) before doing so. (It was the second computer that my product has been installed). After you have reinstalled Windows, the license key doesn't work anymore, even on the same computer. Adobe aparently sees as being always installed on the old system of Windows, and I have no way to get on without delay.

  Adobe support would not help me because I am a second user and could not transfer the registration of the product in my name. Strangely enough, I 'register' product and site Web from Adobe says that the product is affiliated with my Adobe ID, but the tech support says otherwise.

  Once the uninstall is complete, the only way to fix it is to reinstall the software and then deliberately disable it - but if a system is completely erased and who doesn't...

  Unfortunately the licensing issues are something that only the Adobe Customer Service can help... This is a user forum, and here, we do not have the means to "reset" your meter installation.  So I hope that in this case you can sort with them directly.