Yesterday Firefox installed an update and now it crashes several times.

Yesterday, Firefox automatically updated to 19.0, which as I read it has some compatibility issues with Windows 8. Now, whenever I open a new tab, Firefox crashes. I already changed the settings so that I can choose to update or not, but which of course won't uninstall the latest update. I tried the links provided in other threads with a supposed download for Firefox 18.02, but these has not been loaded. I don't have a backup. Is there another way to uninstall the update/reinstall Firefox 18.02?

There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.

This issue is currently being addressed in bug 830531.

  • bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340

(please, do not comment in the bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

If you have one of these graphics cards so the best is to stay with or downgrade to Firefox 18.0.2 for now.

Tags: Firefox

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