You cannot activate and use CANON Image Browser EX

Title: CANON original Image Browser EX

01/03/2013

Windows 8 (no touch) HP Envy 23 all-in - One PC.

Trying to install CANON Image Browser E.G.  IBXW_INST_1_1_018_U02_9L.  I get 'Image Browser EX icon' on the desktop.  When activated it will be single charge to 80% and then stall.  I installed Microsoft Silverlight 5 - followed to uninstall MS Silverlight 5 - new reinstall MS Silverlight 5.

Several times I get the message "Silverlight 5 cannot be installed correctly.

"Edge".

GeraldSchuler

Hi GeraldSchuler,

Thank you for choosing Windows 8 and give us the opportunity to help you.

After the description of the question, I understand that you are unable to activate and use CANON Image Browser EX which you have recently installed on the computer.

Don't worry. We will certainly help you to solve the problem.

I suggest you to follow these steps to solve the problem of installing applications and check.

Step 1:

I suggest to uninstall CANON Image Browser EX, then run the patch for uninstall of an application and then install the applications and check. Here is the link to run the fix it.

Solve problems with programs that cannot be installed or uninstalled

http://support.Microsoft.com/mats/program_install_and_uninstall/

Step 2:

I suggest to uninstall Silverlight 5 and then install it by following the steps in the article. Go through the link for your reference.

How to clean a facility damaged Silverlight and then reinstall Silverlight

http://support.Microsoft.com/kb/2608523?WA=wsignin1.0

If you have other questions related to the installation of CANON Image Browser EX or Silverlight, feel free to get back to us. We will be happy to help you.

Tags: Windows

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