Cannot type and use the mouse to Sametime. HELP ~ ~ ~

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• Cannot download apps - constantly says that cc has lost functionality I have re installed several times and used the cc cleaning tool - HELP please not very impressed with not be able to use a new customer applications!

  Hi all

  New customer to CC, cc said constantly that he lost the functionality and to re - install, I have done this several times and used the CC cleaning tool. What's the point of having CC if you cannot use this?

  Thanks for your reply, but I spent some time with support online yesterday which has managed to make me sort, I do not have a UPDATER AAM file, I could not delete the contents of the OOBE folder either, I had to rename the folder creative cloud. I was sent then the application manager - who was then updated to the new until I'm able to get apps. Long-term, but it worked. I tried the procedure you have above, just not all the steps worked for me. Thanks to the Member of the support staff who helped me, I have been literally pulling my hair out!

• HP notbook not for sure: CANT TYPE AND MOVE the MOUSE at the SAME TIME

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  Hi Logankoch01,

  The permanent solution is to attach a USB mouse. The mouse and keyboard can work at the same time for the games.

• My hand cannot click to use the mouse

  I'm years old hands that have a lot of difficulty to clicking a mouse with a delicacy or speed. What is my alternative to the mouse? I tried different mice, but they all involve some clicking.

  Thanks for your help :-)

  The Kensington Expert Mouse is your solution.

  http://www.Amazon.com/Kensington-K64325-expert-trackball-mouse/DP/B00009KH63/ref=sr_1_1?s=PC&ie=UTF8&QID=1437763337&SR=1-1&keywords=Kensington+expert+mouse

  Not cheap ($70), but for people in your position, it is an excellent alternative.  It's like an upside-down mouse.  The ball is on the top.  The ball is the same size as a ball pool on a pool table.  Roll you the ball with your hand open until the pointer on the screen where you want.  Then you lift your hand and use your thumb or a finger to click one of the buttons.  This separates the function positioning and selection in two different actions.

  The Kensington Expert mouse comes with its own software that allows a lot of customization and it can help you too.

  I used several times in situations where people were suffering from repetitive stress syndrome.

• Cannot use the mouse to copy and paste using firefox21

  Hello
  When I use my browser firefox21 and use the mouse to select text
  I would like to copy then right click on the mouse and select copy
  Then, the highlight on the text disappears and won't let me copy and paste using the mouse

  I tried to reset firefox is default - and still have the problem
  I don't have any addons installed - I did a scan for malware using malwarebytes and erase all the shows

  I also did a clean reinstall of firefox and still have the issue of copy and paste

  I tried another browser chrome and has not had the problem with the mouse

  Is this a problem with the browser firefox 21

  Thanks - Steve

  This happens on all sites, or only on certain sites?

  Some sites may have "copy" scripts that change what happens when you right-click. To prevent sites from pre-empting the normal context menu of Firefox, try the third "Advanced JavaScript" setting described in this article: JavaScript and their preferences for interactive web pages settings (uncheck the third).

  Does make a difference?

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• HP Pavilion Notebook 17.3 ": cannot use the buttons and moving the mouse

  Hello

  I'm a pretty heavy gamer and I recently I brought a HP Pavilion Notebook with windows 10 on it, and I expect to play games on it

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  Is there any solution to this? his v19.0.12.97 of Synaptics Pointing Device running

  Thanks in advance

  Hello

  I tried the following on a machine not that different to yours and it seems to work.

  First, download the Synaptics driver on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63417.exe

  Disable your wireless card (should be f12).

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  When you are done, reboot the laptop.

  When windows has reloaded, open your Downloads folder and launch the installer of Synaptics - when this is complete, restart the computer again.

  Open the Synaptics settings panel, disable SmartSense, then check if the touchpad works now with a key on the keyboard is pressed.

  If so, turn on your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K

• Problems with clicking and scrolling when you are using the mouse in IE

  Separated from this thread.

  Original title:

  Problems with clicking and scrolling when you are using the mouse

  I have the same problem.  My touchscreen responds but my touchpad and mouse are unable to save a click in IE.  I need to reboot to rectify.  It seems to be more common when the laptop comes out of fashion 'sleep'.   I tried all the steps above, everything is up-to-date.

  Hello Fred,.

  Thanks for the reply.

  I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run the hardware and devices Troubleshooter and check. Please follow these steps:

  a. press Windows + W keys, type Troubleshooting in the search box and press on Enter.
  b. click on 'show all' and then click 'hardware and devices'.
  c. click 'Next' and then follow the on-screen instructions.

  If this does not help, then use method 2.

  Method 2:
  Start your computer in safe mode and check the number.
  Refer to this article:
  Start settings for Windows (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Copy and paste shortcuts do not work. Have to use the mouse or go to the menus. Any suggestions? Copy and paste work fine in Safari

  Copy and paste shortcuts do not work. Have to use the mouse or go to the menus. Any suggestions? Copy and paste work fine in Safari edition

  I tried on two different machines of 10.7 and it seems to work for me on most sites, but there are certainly a few where it is broken. What extensions do you use? (Check the tools > Add-ons)

• Why my computer loses its cursor and/or loses its and must use the mouse to go back?

  I will be typing along and all of a sudden, nothing shows up on the screen and must use the mouse to get back.

  Also will be done solitare or another game and lose her and the mouse to move the things. Is this a virus?

  I updated my windows and nothing showed as a problem here.

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode
  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

• My iMac cursor is stuck in the upper left corner of the login screen and I can't move it and now I can't use my iMac. What can I do? My iMac is a 27-inch 2014 release (one thin without retina display) and uses the keyboard and wireless mouse.

  My iMac cursor is stuck in the upper left corner of the login screen and I can't move it and now I can't use my iMac. What can I do? My iMac is a 27-inch 2014 release (one thin without retina display) and uses the keyboard and wireless mouse. It runs OSX Mountain Lion (not sure which version) and is a model 27 inches.

  have you tried to change the batteries in the mouse?

• I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again?

  I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again? I bought an old compaq desktop computer, and I want to update.

  It's probably too late because you have unsealed the package, but as you have relatively minor glitch of the material do not have a DVD player, did you use the (free) Windows 7 Upgrade Advisor to determine whether your computer hardware is capable of running Windows 7?

• Lately when I use the mouse the words text scrolling and copy on top of itself a million times. This happens when I am on line reading something to say on the MSN homepage.

  Lately when I use the mouse the words text scrolling and copy on top of itself a million times. This happens when I am on line reading something to say on the MSN homepage. Sometimes I can click off on the side and separates the text and I can read it but when I use the scroll of the mouse or even the scroll bar on the sideit happens again and again.

  Hi Jaynebasye,

  1. This only happens when you are on the MSN Web site?

  2. did you of recent changes on the system?

  Method 1:

  You can try to change the scroll settings and check.

  For more information, see the following article

  Change the settings of the mouse

  Method 2:

  Step 1:

  You can also check if the problem occurs in safe mode with network.

  Startup options (including safe mode)

  Start your computer in safe mode

  Step 2:

  If you do not experience the problem in safe mode with network, then perform a clean boot.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Note: Make sure that you put the computer to a Normal startup once you are finished.

  Hope this information is useful.

• Cannot use the mouse after installing windows 7

  Original title: mouse W7 disorders linux Instalation

  Hello

  so I had linux on my computer, but now I myself bought a treat - W7 Home premium 64-bit. So I had wiped the hard disks and clean. Everything worked before (on linux), but while I was installing W7 something must have gone wrong - I couldn t move the mouse , from the moment of the instalation was started - so I thought maybe it s a few pilot missing, but now (after completing the instalation) I ve tried four or five mouse (usb, ps2, usb wireless), but none of them work. I did remember to restart with the mouse still connected. I also tried a different usb port, restart the pc and not even a simple memory card is able to load... and then I thought to try the live CD (it was linux yet) and the mouse works - so tell me, where could be the problem? It seems that there is something wrong with the windows software, but I Don t have an idea what is...

  the keyboard works very well (thankfully), that the screen resolution is still correct ;)

  thx for any helpful answer :)

  Rami

  Hi again once, thank you so :)

  After confirming that it s probably related to drivers, I found a driver CD for my motherboard (I built the computer at home with parts) and learned how to use "mouse keys" and managed to install a few drivers - after restarting the pc, (after some time) everything went very well-> the PC works great now.

  The greatest difficulty before was that I was luckily able to use the "mouse keys" and he kept breaking the feet,, I thought that it s associated with the mouse, but it was just my incompetence :D (I forgot to keep alt + shift)

  Thank you so much, again :)

• When you use the pen tool when I click and create an anchor point and release the mouse button the pen tool emerges from the anchor and allow me to go and select a new anchor point. The right pen tool keeps adding lines that I move the mouse.

  When you use the pen tool when I click and create an anchor point and release the mouse button the pen tool emerges from the anchor and allow me to go and select a new anchor point. The right pen tool keeps adding lines that I move the mouse.  How can I get the pen tool to release the anchor

  Try this.go in the menus. Select cc illustrator > preferences > display selection & anchor > then make sure the box "activate the rubber band for" the pen tool is not selected. Then press OK. It should work.

• Captivate 4 - use the mouse and the keyboard at the same time.

  Hello, good people.

  There is a way, in the C4, to use the mouse and the keyboard at the same time?

  An example, in the simulation software:

  "Hold down the SHIFT key and click with the mouse in the other object to select too..." »

  Your question is very clear to me, because I've been struggling with these problems not long there. You want to be the simulation as real as possible. But try to imagine how the user will see this simulation. You can ask him to hold the SHIFT key and select the last item in the range to select, but what makes Captivate advance to the next slide (where all the items are selected), it's really the 'click' himself. So in this case I should not worry the SHIFT but just create a click on this last point. And then you hope it will be in fact the SHIFT key, which will be the case for most users, and perhaps a few exceptions don't will be not pressed the SHIFT key and continue anyway. I hope you understand a bit what I just tried to explain. Is it really important for learning effect that you check the CHANGE itself?