You have help from Adobe to buy Adobe Stock last week but always can´t to access and download photos, what wrong?

Do I have to activate the license somehow or / and add user specifik Adobe Stock? How do I do that?

Tried to download photos via the administrator saccount both my personal account. In the list with the team members there are no licenses distributed to the function of Stock.

Hello

Subscription of Stock purchased is an individual subscription, doesn't not part of your plan of teams.

Connect to stock.adobe.com with the ID used to make the purchase, and then select personal account see the attribution of the image

Thank you

Bev

Tags: Adobe Stock

Similar Questions

  • Unable to renew the payment information - no help from adobe in 3 weeks

    When I try to launch PS CC, it is said 'license validation online status' and then a pop up that says I have to change my payment information.  Even after the update of the information available to me, I always get this pop-up.  After days of waiting for update - waiting - updated once again - I finally have contact support cat.  The first 2 times I contacted chat support (only support my CC plan offer unfortunately) they gave me the same response from cookie cutter.  They said that we have updated your stuff and it should be active within 24 hours.  It wasn't.  It isn't.

    So for the third time I contacted the support, and this time I was told that my case would be back since it was a technical problem and that I would hear technical support by email in 2 or 3 days.  After 8 days - still no answer - I went to my case management in my profile and left a message asking why do not have , I got a response and I really need this product to work because my job depends on it.  The answer for tell me that the delay was because my most recent survey updated the case that changed its priority.  wth.

    It was 3 weeks, probably more.  I can't get help to support cat.  I read a lot of this on the forums and some people seem to be getting help when they post here.  I hope someone can help me here.

    (edit - wanted to add my transcript with chat support)

    Support

    Case -0218743237 In the process with the Agent

    Access subscription Cloud creative Indiv June 5, 2016

    • June 5, 2016

      • Support agent 16:33

        De : [email protected] Hi Cara, please contact Adobe technical support. You had contacted us to tackle the problem with the activation of the subscription. Cara, we apologize for the delay in response, we see that the case has been delayed that you updated the case from your end. Please do not update the case. It will change the priority and he will be late. However, I have re-climbed the case with a high priority and you will receive the answer earlier. Thank you.

    • June 1, 2016

      • Me 02:46

        I was told to wait 2-3 days for a response by email to your support team, it has been over a week now. Access to the product that I pay is vital to my business, and I tried to get help on the subject for more than 2 weeks.

  • 24 may 2016

    • Support agent 20:44

      De : [email protected] Hi Cara, please contact Adobe customer service. This message is in response to your speech on the issue of subscription access. Cara, I wish to inform you that I passed your request to our next level support team to check the case and help you accordingly. Once we receive a response from our team following levelsupport, we will answer you by e-mail. We apologize for the extra time that it might take. It was a pleasure to help you today. You may receive an e-mail that will contain a link to fill out an optional questionnaire to provide feedback on our conversation today. The survey takes less than 2 minutes to complete and I would appreciate your comments. Please do not hesitate to contact us for assistance. We are available 7 days a week, 24 hours a day. Thank you.

    • Me 20:17

      I've updated my payment method, my products will not always turn on. I waited a few days and tried to update a different card. In Wh it would not yet be activated, I contacted support. After reviewing my info, I was told by a rep that it would be resolved within 24 hours. I waited 2 days and tried again. Still nothing. I contacted the support for the second time and told me the same thing as the first time. Still no. case #0218729936

  • Hello Cara,

    I apologize for the experience you had with the support.

    I am reviewing your case and will intensify to the concerned team and they will be reaching out to you with the resolution on the priority.

    Kind regards

    Sheena

  • I have an Adobe Acrobat Pro subscription, but I can't find where to download the software for my laptop.

    I see the page labeled 'manage' my subscription, but I don't know where to go to find the link to download the software on my laptop.  I have it installed and running on my desktop, but I thought I could run my desktop and my laptop using the same subscription.

    Sign in using your adobe id and download, https://creative.adobe.com/

  • I have the cs5 adobe illustartor authorization code, but I can't download

    He said that my failed to initialize

    Please tell me how I can do


    Thank you

    No one can tell you anything without proper system and other technical information.

    Mylenium

  • Got a legal question about the installation of Adobe Photoshop Elements.  How to get help from Adobe using a chat session?

    Got a legal question about the installation of Adobe Photoshop Elements.  How to get help from Adobe using a chat session?

    AdobeTomFaith

    If your program is Photoshop Elements, then you have posted in the wrong forum. Some how your son got posted in the Forum Adobe Premiere elements (video editing). Please re-post your thread in the Adobe Photoshop elements Forum.

    Photoshop Elements

    Wherever your son is, please include Adobe Photoshop Elements version and operating system and the description of the installation problem (error messages, stage of failure, etc.)

    Support Adobe seems to be limited to Adobe cat and is classically limited to the current version which is 13. Then, you the best avenue to success is likely to be through the Adobe Photoshop elements Forum. But that shouldn't stop you trying to determine what kind of support you can get from Adobe cat on your question.

    I would offer this link that is specific for Adobe Chat download and installation

    Contact the customer service (this is not the same destination as shown in a previous post in your thread)

    This link is specifically designed for

    Photoshop Elements

    Download, installation, setting up

    Download and installation

    Panel discussion

    (18:00 - Friday 7 pm Sunday)

    Thank you.

    RTA

  • Photoshop Elements download failed. No help from Adobe

    I paid for Photoshop Elements and failed download. No help from Adobe

    Try using another browser to download the file.

    In addition,

    You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

    http://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements&loc=us

    Replacement resource trial download:

    Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

    Photoshop/Premiere Elements 12:

    http://prodesigntools.com/Photoshop-elements-12-direct-download-links-premiere.html

  • I want to buy Adobe Creative Suite 5, but I can't find that anywhere, and I have no idea what this creative cloud thing. Can someone call me please?

    I want to buy Adobe Creative Suite 5, but I can't find that anywhere, and I have no idea what this creative cloud thing. Can someone call me please?

    You can not buy CS5. Adobe sells only current products, i.e. CS6 or creative cloud. Creative cloud is a subscription model, which means that you rent the software as long as you want to use.

    Pricing plans and creative Cloud membership | Adobe Creative Cloud

    Creative Suite 6

    Mylenium

  • Hello. I work with your program, but I could not download pictures from Adobe Stock. Please kindly give me ancwer what is the reason of it. Thank you in advance.

    http://23.jpg

    Hello

    Adobe Stock for individuals can be purchased online in the following countries:

    Common questions, Adobe Stock

    In which countries can I buy shares of Adobe?

    Subscriptions to Stock of Adobe for creative teams Cloud can be bought at any dealer Adobe.

    Adobe Stock subscriptions and licenses for individuals can be purchased online in the United States, Canada, Mexico, the UK, Ireland, South Africa, New Zealand, Australia, Japan, Netherlands, Norway, Sweden, Denmark, Belgium, Switzerland, Finland, Luxembourg, Germany, France, Italy, Austria, Spain, Portugal, Greece, Poland, Czech Republic, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Malta, Romania, Slovenia, Slovakia and Cyprus.

    Thank you

    Bev

  • Can I disable the F1 key for help from Adobe? I want to use the F1 key to open a script that I wrote. I don't want the F1 key to open the Adobe help.

    Can I disable the F1 key for help from Adobe? I want to use the F1 key to open a script that I wrote. I don't want the F1 key to open the Adobe help.

    Edition > keyboard shortcuts

  • When you purchase acrobat from adobe pro dc how many computers you can install on?

    When you purchase acrobat from adobe pro dc how many computers you can install on?

    Hi debras,.

    The end user license agreement allows you to install Acrobat on up to two computers (both owned by you).

    Best,

    Sara

  • What you have to replace Adobe Flash & how can I download it?

    Mozilla Firefox will now allow the videos to be played because he considers Adobe Flash to be dangerous. I understand that Mozilla Firefox has its ' own VCR. What's his name? Is it available? How to access and download?

    Adobe has released an update today to solve critical problems, he admitted were in the 18.0.0.203 version. You can get 18.0.0.209 on this page:

    https://www.Adobe.com/products/flashplayer/distribution3.html

    In the first table, find the row corresponding to "browser plugin", and you can use either the EXE or the MSI installer.

    No one can promise that this kind of block will never happen. If that happens, if you are not accustomed to using the "Request to activate" feature a plugin, here's what to expect:

    When you visit a site that wants to use the Flash, you should see a notification in the address bar icon and one of the following: a link in a black rectangle in the page or an information bar slides between the toolbar and in the page area.

    If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click on the Lego-like icon in the address bar to allow Flash. You can trust the site for the time being or permanently.

    But some pages use Flash only for tracking or play ads, so if you do not see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you later want.

  • 5.7.1 Lightroom and NIK collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation of the po

    Lightroom 5-7-1 and NIK Collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation functions and controls is correct!) happens that all plugins are visible but not active. And even the default plugins are no longer active. I have repeated several times the procedure installation, but without result. Can anyone help? Tiziana

    You may need to do a manual install. See if this link helps:

    https://support.Google.com/nikcollection/answer/3002259?HL=it

  • I want allows you to CANCEL my ADOBE STOCK as soon as possible.

    I am trying to cancel my Adobe stock options from month to month and I followed all the information and I just turn in a circle and back on the same page all the time.  There should be a Cancel button directly on my profile but no. This is a kind of way to make money on our backs.  I want allows you to cancel my ADOBE STOCK as soon as possible. I lost 45 minutes of my valuable time with that *.  So please, solve it as soon as possible.

    Hello

    You have purchased a subscription to the month that can be undone at any time via your account page or by contacting customer service - please check Adobe - General conditions of subscription

    As advised previously, please contact support if more assistance is required - contact customer service

    Kind regards

    Bev

  • With the help of Adobe Stock image/images for advertising dating Apps

    Hello


    Can I use images/footages/vectors/illustrations from Adobe Stock to advertise for meetings Apps? If I can show the model faces?

    Thank you!

    Hello

    Please see Stock Licensing & conditions FAQ: where can I find the terms and the license information for Adobe Stock? for the conditions of use.

    Hope that helps!

    Kind regards

    Sheena

  • I have reinstall my Adobe Design Premium CS5, but when I enter my license number, he says it's an invalid number. What should I do?

    I have reinstall my Adobe Design Premium CS5, but when I enter my license number, he says it's an invalid number. What should I do?

    Hello

    You have allowed CS5.5 to register for your account. you need to download a good set up for Cs5.5

    Download Adobe Creative Suite 5.5 products

    Please refer to the help document can help you.

    Invalid serial number error

    Error: "this serial number is not for a product calling it" | Adobe Creative Suite

Maybe you are looking for