You need to reinstall Windows XP Media Center.

Original title: my MS answers forum.

I try a clean reinstall of my Acer ASPIRE running MS WIN XP MEDIA CENTER VERSION 2002 SP3. When the PC was purchased the first task was to burn 2 DVD. Now I can locate the Acer E-recovery on the PC but don't want to save the data, simply create a CD or access to the recovery options. Y at - it an App on the DVD that has them, I can see STCDBOOT. ISO 119.170 FILE WinZip, which is. Was told to start with the DVD on the tray, of no use and start holding the key pressed ALT and pressing F10 does not. Any suggestions would be really appreciated! BRITISH COLUMBIA

Hi BeeCees,

·         You have the two blank DVDs you have burned when you got the computer?

·         The Acer E-Recovery software does not give an option to clean install without saving the data?

I recommend you contact Acer support for instructions on how to reformat their PC using the Acer E-Recovery software without migrating their data on.

Reference: https://support.Acer.com/acerpanam/desktop/0000/Acer/AspireE360/AspireE360faq40.shtml

Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer

Tags: Windows

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    Hi kwanray,

    Welcome to the Microsoft community. According to the description of the problem, you can not reinstall the Update Rollup 2 for Windows XP Media Center Edition 2005.

    I'll help you with this problem. I suggest you follow the steps in the article.

    Update Rollup 2 for Windows XP Media Center Edition 2005

    Reference: Support for Windows XP Media Center Edition 2005

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