YouCam is black and does not display any image

I have a HP Pavilion g6 Notebood PC product number - A9S02PA #ABG Windows 7 Home Premium 64-bit, Service Pack 1, with a built-in webcam that uses CyberLink YouCam. Everything is up-to-date, the drivers are updated, computer says HP Webcam device WORKS, problem is when I open CyberLink YouCam, the screen is black, never useto be, now, it's, Advanced definition controls the camera on the YouCam is not an option cannot use it because it will not, how do I get the image back so that I can see myself in the picture? Bravo for comment.

Hello

Try to use Recovery Manager to reinstall Cyberlink YouCam - the procedure to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

Recovery Manager - Windows 7

After reinstalling, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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