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• Hi, desktop CD player my Windows XP can not open! Please help me what to do.

  Hello

  My Windows XP CD drive "DELL Desktop" can not open it! I have try several times but not open.

  When I press open/close button drive in IVF seconds after the green light flashing and the sound comes but CD disc opend not!

  Please help me solve this problem! I can't play my CD/DVD!

  Waiting for your response.

  Best regards

  Manojbhai

  Hello

  Please see the Windows XP for the Experts questions in the Forums of XP answers

  XP answers forums
  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  -----------------------------------------------------------

  If you do not have restart because often that clears the problem and the disk opens.

  ------------------

  For the readers of the status bar:

  Sometimes they get stuck. There is a small hole on the front of the CD drive that you can stick a
  a paper clip that will release him and the reader to open.

  Create a trombone in car Opener
  http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

  Open a CD/DVD player with a paper clip.
  http://www.josepino.com/?open_cd-dvd_paperclip

  =================================

  For the readers of the slot:

  Check with the manufacturer of system on how do to eject the disc.

  Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">
  http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_eject

  Be careful as you may damage the player using the method below:
  
  You may need to get the driver to work 1 However, this could still work.
  http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.html

  The method used on the Mac could work
  http://www.YouTube.com/watch?v=wpWieIoBBrk

  How to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">
  http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330

  Also have heard double tape on a credit card or play can work.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• I forgot the answer to my security question rather than I sent to apple to get back the answer. but Apple did not answer me pleas help me &gt;?  iPhone 6 9.2ios

  I forgot the answer to my security question rather than I sent to apple to get back the answer. but Apple did not answer me pleas help me >?

  iPhone IOS 6 9.2

  You will need to talk with the security of the accounts to AppleCare. Be sure to have your ID ready PW and Apple because you need sigun in Id.apple.com to generate a temp support PIN, then be able to provide one more piece of the verification of identity, they can reset your questions for you.

• I can't install my install my java because I get this message that says that my windows install is not properly installed.please help

  I can't install my install my java because I get this message that says that my windows install is not properly installed.please help.

  Hello

  ·        You did changes to the computer before the show?

  ·        It happens only with the installation of java or with each facility?

  Problems installing and uninstalling programs on Windows computers

  http://support.Microsoft.com/kb/2438651

  Note: extend the question to the Windows Installer and try the steps.

• I have Win7/64. But I don't know, how I have my USB webcam to work. The cameras settle the program will not work. Please help me!

  I have Win7/64. But I don't know, how I have my USB webcam to work. The cameras settle the program will not work. Please help me!

  Thank you more:
  Steve Vidacs /Hungary

  On Monday, November 5, 2012 20:14:15 + 0000, istvanvidacs wrote:

  I have Win7/64. But I don't know, how I have my USB webcam to work. The cameras settle the program will not work. Please help me!

  You must have installed a Windows 7 64-bit driver (if it exists)
  for this. Do you have? Otherwise, navigate to the web site of the camera
  manufacturer, search, download and install it.

  Ken Blake, Microsoft MVP

• my system is 64-bit but my adobe flash player is 32-bit install on my com.now it's good or not? because if I play poker it is verry slowly.maybee is not compatible? Please help me what can I do?

  my system is 64-bit but my adobe flash player is 32-bit install on my com.now it's good or not? because if I play poker it is verry slowly.maybee is not compatible? Please help me what can I do?

  my system is 64-bit but my adobe flash player is 32-bit install on my com.now it's good or not? because if I play poker it is verry slowly.maybee is not compatible? Please help me what can I do?

  Unless you use the 64-bit browser, you will not need 64-bit plugins.  Just because Windows is 64-bit does not mean that everything has been installed it is.
   
  Uninstall all Plugins Internet (RealPlayer, QuickTime, Adobe Flash Player, Adobe Shockwave Player, Adobe Air, Microsoft Silverlight, K-lite codec pack, etc.) of your computer.
   
  Turn it back on.
   
  Reset Internet Explorer default.  If used, reset the default values for Firefox.
  [Note: If you don't have any other browsers installed at that time, taste.]  Mozilla Firefox, Google Chrome and Opera are decent.
   
  Turn it back on.

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner. Delete everything is found.

  Turn it back on.
   
  Install Adobe Flash Player (in Internet Explorer and Firefox separately) and Microsoft Silverlight.  Remember to UNCHECK all the boxes to install other software with them.
   
  Turn it back on.
   
  Try whatever you were doing before.  Come back and let everyone know how things went.

• I would like to cancel a subscription to Premiere Pro program. I can't support Adobe in Russia, it does not work. Please, help me to solve this problem

  I would like to cancel a subscription to Premiere Pro program. I can't support Adobe in Russia, it does not work. Please, help me to solve this problem

  Hello

  Please refer to l https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  or

  Contact our support here Contact Customer Care

  You can follow the screenshot as below

  

  I hope this helps!

• My account through the Art Institute of Pittsburgh under the name of Clairelicious713 is not yet activated, please help

  My account through the Art Institute of Pittsburgh under the name of Clairelicious713 is not yet activated, please help

  Clarissa

  IF the account is provided through the school, you may be able to work with the school to get the job of the ot.  In addition, you must contact Support Adobe directly.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  See if the following can help:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I can't cancel my membership of creative cloud. Phone number and links do not work. PLEASE HELP, I WON'T PAY THE NEXT BILL!

  I can't cancel my membership of creative cloud. Phone number and links do not work. PLEASE HELP, I WON'T PAY THE NEXT BILL!

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Start here https://forums.adobe.com/thread/1703848

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -as well as two links that can provide more details, if the links above don't help

  -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• How and in which files that I can combine my computer policy in the html for my captivate project file? I know that I need to make changes on the css, HTML, and I need to add fonts to a folder, but do not know where please help

  How and in which files that I can combine my computer policy in the html for my captivate project file? I know that I need to make changes on the css, HTML, and I need to add fonts to a folder, but do not know where please help

  https://forums.Adobe.com/servlet/JiveServlet/showImage/2-7496573-757050/pastedImage_0.PNG

  This is an image of the files I see

  If the police will not be on the end user's computer, it won't make a difference.

  You should try to include a web font, but you cannot use those during the creation of course, so when you publish or correct fonts you have alignment issues.

• I have download the cc in lightroom and it give me some indication to date but I can't open. I do not know why, please help

  I have download the cc in lightroom and it give me some indication to date but I can't open. I do not know why, please help

  Hello w,

  You can follow the article: connect, disconnect you and | Creative desktop application Cloud disconnect and reconnect back to creative cloud and try to launch your Lightroom 2015 application.

  Let us know if it works or not.

  Thank you

  Yann Arora

• My ipod screen is black and I can not turn on, please help

  Hi my iPod Touch 5th generation 16 GB, exploded some 2 to 3 months ago. I turned on, but he couldn't come. I loaded but there was no indication that he was in charge. I connected it to my computer but itunes does not read, the screen is all black all the way. Please help me set up my iPod and the recovery/rehabilitation to zero.

  Thank you very much

  Did you try restarting force (now Home and power keys rack for 20 sec)?

• iMovie does not start! Please help me...

  Hello

  iMovie 10 does not start when I run the application it!

  iMovie start for a few seconds, trying to backup previous library and then crash...

  Please help me because I don't want to lose all my projects!

  Thank you for the support.

  Cheers to the Italy.

  Here's the message log:

  25/07/16 20:38:19, iMovie 957 [4230]: warning: the selector Gestalt gestaltSystemVersion returns 10.9.6 instead of 10.11.6. This isn't a bug in Gestalt - it is a documented restriction. The NSProcessInfo operatingSystemVersion property to get the correct version number of system.

  Location of the call:

  25/07/16 20:38:19, iMovie 958 [4230]: 0 0x00007fff938d76df ___Gestalt_SystemVersion_block_invoke + 113 CarbonCore

  25/07/16 20:38:19, iMovie 958 [4230]: 1 libdispatch.dylib 0x00007fff892a140b _dispatch_client_callout + 8

  25/07/16 20:38:19, iMovie 958 [4230]: 2 libdispatch.dylib 0x00007fff892a1303 dispatch_once_f + 67

  25/07/16 20:38:19, iMovie 958 [4230]: 3 0x00007fff93863fbc _Gestalt_SystemVersion + 987 CarbonCore

  25/07/16 20:38:19, iMovie 958 [4230]: 4 CarbonCore 0x00007fff938637d0 Gestalt + 139

  25/07/16 20:38:19, iMovie 958 [4230]: AVCHD 5 0x000000012ca6402d _ZN13FDVDProcessor12FCDVDManagerC2Ev + 141

  25/07/16 20:38:19, iMovie 958 [4230]: AVCHD 6 0x000000012ca69ab7 _ZN13FDVDProcessor12FCDVDManager13GetDVDManagerEhhPFvvE + 87

  25/07/16 20:38:36, iMovie 015 [4230]: ERROR: could not allocate class object (null) - return nil (file: /Library/Caches/com.apple.xbs/Sources/DeepSkyLite/DeepSkyLite-28072.7.78/Framew ork/DSBridge.mm, line: 7612)

  25/07/16 20:38:36, 078 diagnosticd [127]: error assessment process info - pid: 4230, puniqueid: 4230

  25/07/16 20:38:36, 080 InternalFiltersXPC [4231]: host connection < NSXPCConnection: 0x7f85b350f2a0 > invalidated connection from pid 4230

  25/07/16 20:38:36, com.apple.xpc.launchd [1 114]: (com.apple.iMovieApp.64352 [4230]) Service was released due to the signal: Abort trap: 6

  25/07/16 20:38:36, com.apple.xpc.launchd [1 143]: (com.apple.ReportCrash [4236]) endpoint has been activated through legacy launch (3) API. Please go to XPC or bootstrap_check_in(): com.apple.ReportCrash

  25/07/16 20:38:38, ReportCrash 831 [4236]: report of incidents recorded for iMovie [4230] version 10.1.2 (283259) to Users/iMaclittlegiop/Library/Logs/DiagnosticReports/iMovie_2016-07-25-203838_i Mac-Littlegiop - Home.crash

  25/07/16 20:38:38, 889 ReportCrash [4236]: AutoSubmitPreference is 0

  25/07/16 20:38:39, UserNotificationCenter 012 [4238]: * ATTENTION: the method in the class userSpaceScaleFactor NSWindow is discouraged on 10.7 and later versions. It should not be used in new applications. Use convertRectToBacking: instead.

  Launch iMovie by holding down the option key and see if you can create a new library. If Yes, then add clips to the timeline and see if iMovie works ok.

• Satellite P10 554 will not start! Please help ASAP!

  Hello, please someone help as soon as possible.

  I got it for a few years now. A keyboard replaced Germnan to English.

  Used it three days ago and was very good. It shows no signs of something not ussual.

  This mornign however, I pressed the "power" button and not started. I tried to connect the battery, no indicator light came.

  I'm lost-don't know what to do.

  Please help someone?

  Thanks in advance

  Hello Morta

  If the unit is connected to the power supply and if there is no response after pressing power button must be some hardware malfunction. Press the power button and hold down for a few seconds. I put t know how old is your device but it is possible that the warranty is still valid. Please contact the customer Service of your country partner and let check the device. The warranty will cover the costs.