Your search: is - this customer call HP about their windows 'license '?

I just to receive (07/01/2014) a call from a male person with a strong Asian focus, saying he was with HP and that he had received numerous alerts that my Windows is in danger of being corrupted and he wanted to confirm my "Windows license number" so he could access my computer and "solve" problems.  The phone number that has shown in my phone was 209-794-4843 which is Stockton, California area.  We tried to remember, we had a message that the "number has been disconnected or is no longer in service.  There was a period of about two minutes between hanging up and our trying to remember.
There are many voices in the background as a call center when I answered the phone and was hard I hung almost jup on him, but when I heard HP I stayed.  It did NOT confirm information with that person.  When we asked a number of callback confirm the call was not a scam he would not give one so we hung up.  Everyone knows this kind of call?

Pattivand,

Welcome to the HP Forum!

It is certainly possible that others have received invitations to fraud of this type.

There are thieves everywhere and those who wish to take advantage of a careless consumers.

As a reminder to all those who read this:

HP does not call not invited to your home, your mobile phone, your office or your car.

HP doesn't send unsolicited e-mail asking for private information.

HP DO you will call to tell you that your computer is damaged.

HP will NOT call to ask you for your private information.

HP won't you call and ask a unauthorized access to your computer.

HP will NOT call you and ask for money to solve a "problem" on your computer.

The ONLY way that HP will never ask for access to your computer if CONTACT YOU HP, you open a ticket and is - with the technician of HP on line or with you in a CHAT session allowed - you go through a special approval process that allows once and secure access.

If you do not filter your calls, you might get taken - say what you want as long as you do NOT give the appellant any - not even to confirm your name.  Then: 'goodbye' and hang up.

You could block this phone number to call you again.  The smile.

Thanks for posting - it's good to remind people about these dangerous individuals.

Click on the star of congratulations !

It's a nice way of saying 'Thank you' for help.

Although I strive to reflect best practices of HP, I do not work for HP.

Tags: Notebooks

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