Z10 blackberry blackBerry 10 stop after only a few seconds

Hi everyone my blackberry z10 stl1 at 10.3.1.2582 2 days ago

from here: https://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-usin...

but toonight my stop to phone in the 15% battery.

When I connected to the upcoming load os say close and boom.

You can also see what's happen in this video: https://youtu.be/PptduAePZuc

my battery is ok... I tested in other z10.

Please help me.

Thanks for help

Tags: BlackBerry Smartphones

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