Z10 blackBerry which is locked sim card average

Hello, I recently bought a blackberry Z10 and was always warned by the led light flashes when the battery is low.  now all of a sudden when it gets to about 20% of the battery I am busy on the phone, it will say STOP DEVICE and I havve hurt him get.  and when I eventually get it ongoing, I see under BLACKBERRY HUB a messsage saying SIM CARD LOCKED.  Why this happens, and what is the cause.

any advice would be greatly appreciated

Thank you very much

Cathy

To do this, leave your device connected to load to a wall charger.

After an hour or two, leave it connected to the charger, remove the battery for a minute and reinsert to restart.

That should reset the software battery meter 'on device', which appears at odds with the actual load of the battery, causing your stop at 20%.

Locked SIM card: I've never seen this message in the hub. You will need to enter in any four-digit PIN at boot?

Tags: BlackBerry Smartphones

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