Transport jam 6520

Hello

I bought my wife a new printer HP 6520 for Christmas.

I tried to put in place today, unpacked, installed the cartridges and then got the error message "clear carriage jam".

I tried to do the hard reset and also follow the instructions in previous posts on this subject several times, and still, this has not solved the problem.

Please can you advise of any new idea of troubleshooting I could do with this work for my University wifes work as soon as possible.

Thank you very much

Stu

I managed to solve the problem. With the 4 link tracking solution, posts in cartridge parking blocking transport.
http://support.HP.com/us-en/document/c03369132
Thank you

Tags: HP Printers

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