Z10 Z10 BlackBerry BBM voice chat problem with BB9900. Voice ob BB10 echoes just... not sent to BB9900... the works still 9900

So I tried my Z10 with a Playbook and it works just great...

BUT

When I try to voice chat with BB9900 of my wife, I connect but I can't send any voice... it sounds right back at me... meanwhile, I can hear his voice from the BB990

She hears any voice on the BB9900 come the Z10...

Looks like a street in a sense...

Any suggestions?

I checked the Playbook and Z10 work very well...

RESOLVED SOLUTION...

Basically, we are troubleshooting-made this problem... We took the bb9900 and the Z10 to a local coffee shop and tested... the voice of BBM worked perfectly and even made voice with the other BB9900, curve and 9800 users contact...

So we came back home and contacted the ISP provider and tested the system of the router... it turns out that the router is older than 5 years and needed a new...

The Protocol should be put to WPA WEP-64 to get things to work... we used a separate DLINK router to test this hypothesis... and it worked fine...

It was not the Blackberry phones... It was a router problem... and the ISP provider is replacement for us...

For those facing similar problems... diagnosis by eliminating variables works...

Tags: BlackBerry Smartphones

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