Z420 Workstation read do not all RAM

Hi all

I have an Intel Xeon Z420 E5-1620, and trying to increase the ram of 4 GB to 8 GB. I bought two sticks of compatible 4 GB of RAM and used to replace the two sticks of 2 GB of RAM that came with the computer. The problem is that my computer only reads about 4 GB. I went to msconfig and made sure the maximum memory was 0, but I don't know what else to try. If there is a BIOS update that will fix it, would someone please send me the link? Otherwise, I'm stumped.

Here is the RAM in case it is useful:

https://www.Amazon.com/GP/product/B006YG89Q6/ref=oh_aui_detailpage_o00_s00?ie=UTF8&PSC=1

Thanks in advance.

This model requires a specific version called PC3-12800E

Here's a example of this module RAM.

Tags: HP Desktops

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    -----------------------------------------------------------------------

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    Forums - a lot of expert real help
    http://Club.myce.com/

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    DevManView - free - an alternative to the standard Windows Device Manager, which displays
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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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