zipcloud
I thought that ZipCloud was backing up towards the top of my MacBook Pro. Then I upgraded to El Capitan. Notes went off and I can't figure how to get them from ZipCloud. I can't even say IF it is backed up, and even less can be restored. Apple told me that entire applications disappear is not without their knowledge when users upgrade to El Capitan.
Gear: MacBook Pro late 2011 elCapitan support.zipcloud.com Tags: Mac OS & System Software What is advanced Mac cleaner and Zipcloud? I have a MB Pro mid 2012. Recently, I received a notification that an update was available and he came an offer to install a couple of free program called Advanced Mac cleaner and Zipcloud that would protect and 'clean up' my Mac. Since these came with the update, I assumed they were a legitimate Apple auxiliary and safe to install. But when I ran Adware Medic (Malwarebytes Anti-Malware) identified these programs as malware. Can someone please comment? I have not yet tried to erase those two requests. They are two bins: If you have installed them you must get rid of them as soon as possible and do not use them. At best they they will do very little, but they can cause problems and can also be difficult to remove. They would never be included in an official Apple update - have you used another source? Updates Apple software or systems should come only from software update in the Apple Menu or the Mac App Store in Applications. Slow Mac - EtreCheck does not validate My Mac worked very slow as of late and I use EtreCheck to try to identify any problems. He discovered a few Adware on my machine but I was unable to delete due to an EtreCheck error. I do not have a firewall, so I don't know why it does not work. I would really like to see how things go after I was clean the adware. Here is the full report of EtreCheck: EtreCheck version: 2.9.12 (265) Report generated 2016-06-23 16:34:43 Download EtreCheck from https://etrecheck.com Time 03:10 Performance: good Click the [Support] links to help with non-Apple products. Click [details] for more information on this line. Click [delete] to remove the adware. Problem: Computer is too slow Mac mini (late 2012) [Data sheet] - [User Guide] - [warranty & Service] Mini Mac - model: Macmini6, 2 1 2.3 GHz Intel Core i7 CPU: 4 strands 4 GB of RAM expandable - [Instructions] BANK 0/DIMM0 OK 2 GB DDR3 1600 MHz BANK 1/DIMM0 OK 2 GB DDR3 1600 MHz Bluetooth: Good - transfer/Airdrop2 taken in charge Wireless: en1: 802.11 a/b/g/n Graphics Intel HD 4000 PIONEER-M 1920 x 1080 OS X Mavericks 10.9.5 (13F1808) - since the start time: about 23 days HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation) EFI (disk0s1) < not mounted >: 210 MB Macintosh HD (disk0s2) /: 999,35 go-go (327,11 free) Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB Receiver IR of Apple, Inc.. Apple Inc. BRCM20702 hub. Apple Inc. Bluetooth USB host controller. Apple Inc. Thunderbolt_bus. /etc/sysctl.conf - file exists but not expected Mac App Store and identified developers ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist 2 adware files found. [Remove] / Applications/AVG AntiVirus.app [loading] com.avg.Antivirus.OnAccess.kext (4791 - SDK 10.8 - 2016-06-23) [Support] / Library/Application Support/Roxio [no charge] com.roxio.TDIXController (1.7-2014-09-06) [Support] / System/Library/Extensions com [no charge]. FTDI.driver.FTDIUSBSerialDriver (2.2.14 - 2016-06-04) [Support] [loaded] 6 tasks Apple [loading] 142 tasks Apple [operation] 36 tasks Apple
com.apple.AOSNotificationOSX.plist [failure]
[loaded] 51 tasks Apple [loading] 140 tasks Apple [operation] 56 tasks Apple [operation] com.avg.Antivirus.gui.plist (2016-03-20) [Support] [failure] com.brother.LOGINserver.plist (2010-09-09) [Support] [loading] com.divx.dms.agent.plist (2016-05-31) [Support] [loading] com.divx.update.agent.plist (2016-04-13) [Support] [loading] com.google.keystone.agent.plist (2016-03-01) [Support] [failure] com.adobe.fpsaud.plist (2016-04-15) [Support] [loading] com.avg.Antivirus.crashpad.plist (2016-03-20) [Support] [operation] com.avg.Antivirus.infosd.plist (2016-03-20) [Support] [operation] com.avg.Antivirus.services.plist (2016-03-20) [Support] [loading] com.google.keystone.daemon.plist (2016-03-01) [Support] [operation] com.iobit.MacBoosterMini.plist (2015-07-13) [Support] [failure] com.jdibackup.ZipCloud.autostart.plist (2015-09-20) Adware! [Remove] [failure] com.jdibackup.ZipCloud.notify.plist (2015-09-20) Adware! [Remove] [performance] [0 x 0-0 x 24024].org.m0k.transmission [performance] [0 x 0-0 x 689689].com.etresoft.EtreCheck [ongoing] com.google.Chrome.76944 org.m0k.transmission.12000 [loading] [ongoing] org.videolan.VLC.11648 [loading] 446 tasks Apple [operation] 294 tasks Apple DirectorShockwave: 12.1.8r158 - SDK 10.6 (2015-04-16) [Support] OVSHelper: 1.1 (2016-06-09) [Support] Default browser: 537 - SDK 10.9 (2014-09-25) OfficeLiveBrowserPlugin: 12.3.6 (2013-05-27) [Support] Web of Google Earth plugin: 7.1 (2013-10-07) [Support] Silverlight: 5.1.30317.0 - SDK 10.6 (2014-05-30) [Support] FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support] DivX Web Player: 3.6.0.4 - SDK 10.10 (2016-05-31) [Support] QuickTime Plugin: 7.7.3 (2016-05-17) Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) obsolete! Update iPhotoPhotocast: 7.0 (2008-11-22)
GarminGpsControl: 2.6.2.0 output (2008-09-22) [Support]
JavaAppletPlugin: 14.9.0 - 10.7 (2015-01-06) check the version of the SDK fbplugin_1_0_3: unknown (2010-02-26) [Support] WebEx: 1.0 (2011-04-07) [Support] Flash Player (2016-04-15) [Support] Files system Skip: YES - filesystem unsaved Automatic backup: NON - automatic backup disabled Destinations: Macintosh HD [Local] Total size: 0 B Total number of backups: 0 An older backup: -. Last backup: -. Size of backup drive: Excellent Save the size 0 B > (disk size 0 B X 3) 36% mdworker (8) 4% kernel_task 3% WindowServer 3% Google Chrome Helper (3) 1% fontd Top of page process of memory: ⓘ 574 MB kernel_task 438 MB Google Chrome Helper (3) Chrome Google 184 MB Avgscand 74 MB 66 MB mail 130 MB of free RAM 2.58 GB used RAM (581 MB cache) 1.78 GB used Swap Also uninstall the antivirus software. There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems. Look for an uninstall program or visit their website for the instructions to uninstall. Not sure on the message, try to boot intoSafe Mode and see if it works in Mode without failure. Restart now ' shift '. (Wait to take more time to start in this way because it runs a check of directory first.) I'm on El Capitan 10.4.11. Heres a little EtreCheck, I ran a minute or two ago. There are a lot of red... Thanks for your help. EtreCheck version: 2.9.12 (265) Report generated 2016-05-05 21:14:48 Download EtreCheck from https://etrecheck.com Time 03:17 Performance: good Click the [Support] links to help with non-Apple products. Click [details] for more information on this line. Click [delete] to remove the adware. Problem: Computer is too slow iMac (27-inch, mid 2010) [Data sheet] - [User Guide] - [warranty & Service] iMac - model: iMac11, 3 1 3.2 GHz Intel Core i3 processor: 2 strands 4 GB of RAM expandable - [Instructions] BANK 0/DIMM0 OK 2 GB DDR3 1333 MHz BANK 1/DIMM0 OK 2 GB DDR3 1333 MHz 0/DIMM1 BANK Vacuum BANK 1/DIMM1 Vacuum Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n ATI Radeon HD 5670 - VRAM: 512 MB iMac 2560 x 1440 OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour ST31000528AS disk0: (1 TB) (rotation) EFI (disk0s1) < not mounted >: 210 MB Macintosh HD (disk0s2) /: 999,35 go-go (583,77 free) Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB PIONEER DVD - RW DVRTS09) Seagate Backup + SL 1 TB Mac EFI (disk3s1) < not mounted >: 210 MB Time machine (disk3s2) / Volumes/Time machine: 999,86 (Go 184,12 free) Computer, Inc. Apple IR receiver. Built-in ISight from Apple Inc.. LaCie P 9223 Mobile Drive 1 TB Volumes/LACIE LACIE ACTIONS (disk2s1): 190,04 (Go 94,11 free) My schedule (disk2s2) / Volumes/My Appendix: 810,17 go-go (432,66 free) Seagate Expansion Desk 4TB disk1s1 (disk1s1) < not mounted >: 134 MB Exp of Volumes/Seagate Seagate Exp (disk1s2): 4.00 (3.66 free) tuberculosis Card reader Apple Apple Inc. BRCM2046 hub. Apple Inc. Bluetooth USB host controller. Any where ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist 4 adware files found. [Remove] / Library/Application Support/Roxio [no charge] com.roxio.TDIXController (1.7-2014-10-18) [Support] / Library/Extensions xxx.qnation.PeerGuardian [no charge] (1.1.8 - 2016-04-16) [Support] / System/Library/Extensions
com.devguru.driver.SamsungComposite [no charge] (1.4.32 - 10.6 SDK - 2016-04-16) [Support]
com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26913) - 10.4 SDK - 2016-04-16) [Support] / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26913) - 10.4 SDK - 2013-12-19) [Support] com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26913) - SDK 10.5 - 2013-12-19) [Support] com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26913) - 10.4 SDK - 2013-12-19) [Support] /System/Library/Extensions/ssuddrv.kext/contents/plugins com.devguru.driver.SamsungACMControl [no charge] (1.4.32 - 10.6 SDK - 2015-06-16) [Support] com.devguru.driver.SamsungACMData [no charge] (1.4.32 - 10.6 SDK - 2015-06-16) [Support] com.devguru.driver.SamsungMTP [no charge] (1.4.32 - SDK 10.5 - 2015-06-16) [Support] com.devguru.driver.SamsungSerial [no charge] (1.4.32 - 10.6 SDK - 2015-06-16) [Support] AdobeVersionCueCS2: Path: / Library/StartupItems/AdobeVersionCueCS2 Qmaster: Path: / Library/StartupItems/Qmaster Startup items are obsolete in OS X Yosemite [loaded] 9 tasks Apple [loading] 157 tasks Apple [operation] 72 tasks Apple [operation] com.seagate.TBDecorator.plist (2013-10-11) [Support] [loaded] 44 tasks Apple [loading] 159 tasks Apple [operation] 86 tasks Apple [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-29) [Support] [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-14) [Support] [operation] com.adobe.AdobeCreativeCloud.plist (2016-03-10) [Support] [loading] com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support] [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support] [operation] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support] [loading] com.adobe.agsservice.plist (2016-04-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-10) [Support] [loading] com.adobe.AAM.Updater - 1.0.plist (2011-03-20) [Support] com.apple.AddressBook.ScheduledSync.PHXC... plist [loading] [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support] [loading] com.google.keystone.agent.plist (2016-03-03) [Support] [failure] com.jdibackup.JustCloud.autostart.plist (2015-02-08) Adware! [Remove] [loading] com.jdibackup.JustCloud.backupstart.plist (2015-02-08) Adware! [Remove] [failure] com.jdibackup.JustCloud.notify.plist (2015-02-08) Adware! [Remove] [failure] com.jdibackup.ZipCloud.autostart.plist (2014-10-21) Adware! [Remove] [loading] com.macpaw.CleanMyMac3.Scheduler.plist (05 / 05/2016) [Support] [operation] com.pcv.hlpramcn.plist (2016-01-03) [Support] iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Dropbox application (/ Applications/Dropbox.app) Don't sleep! Application (/ Applications/ne DORS not!.) App) Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app) Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app) CleanMyMac 3 Menu Application (~/Desktop/CleanMyMac 3-2.app/Contents/MacOS/CleanMyMac 3 Menu.app) fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app) [performance] OpenObject.fuspredownloader.139552 [ongoing] com.adobe.CCLibrary.2912 [ongoing] com.adobe.CCXProcess.190432 [operation] com.adobe.acc.AdobeDesktopService.93152.D970BA29 - A2C8 - 45 c 5-8049-32EA11B87EE4 [ongoing] com.Adobe.accmac.66592 [ongoing] com.getdropbox.dropbox.172832 [ongoing] com.Google.Android.mtpagent.189472 [ongoing] com.macpaw.CleanMyMac3.Menu.136672 [ongoing] com.txtlabs.dontsleep.172512 [loading] 402 tasks Apple [operation] 183 tasks Apple o1dbrowserplugin: 5.40.2.0 - 10.8 SDK (2015-01-31) [Support] AdobePDFViewer (original): 11.0.10 - SDK 10.6 (2015-08-26) [Support] AdobePDFViewerNPAPI (original): 11.0.10 - SDK 10.6 (2015-08-26) [Support] DivXBrowserPlugin: 1.4 (2009-09-19) [Support] EPPEX plugin: 3.0.5.0 (2010-09-30) [Support] googletalkbrowserplugin: 5.40.2.0 - 10.8 SDK (2015-01-27) [Support]
o1dbrowserplugin (original): 5.40.2.0 - 10.8 SDK (2015-01-31) [Support]
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support] CANONiMAGEGATEWAYDL (original): 3.1.0.2 (2015-08-26) [Support] QuickTime Plugin (original): 7.7.3 (2015-08-26) Unity Web Player (original): UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-16) [Support] Unity Web Player: UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-16) [Support] CouponstarSafeCouponPrinter: Unknown (2008-12-02) QuickTime Plugin: 7.7.3 (2016-04-15) CouponstarSafeCouponPrinter (original): Unknown (2008-12-02) Web of Google Earth plugin: 6.0 (2015-08-26) [Support] JavaAppletPlugin: Java 8 update 31 (2015-08-26) check the version of googletalkbrowserplugin (original): 5.40.2.0 - 10.8 SDK (2015-01-27) [Support] Flash Player (original): 16.0.0.296 - SDK 10.6 (2015-08-26) [Support] AdobeAAMDetect (original): AdobeAAMDetect 2.0.0.0 - 10.7 SDK (2015-01-15) [Support] EPPEX Plugin (original): 3.0.5.0 (2010-09-30) [Support] Default browser: 601 - SDK 10.11 (2016-04-25) JavaAppletPlugin (original): Java 8 updated 31 (2015-08-26) [Support] DivXBrowserPlugin (original): 1.4 (2009-09-19) [Support] SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support] AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support] Default (original) browser: 600 - SDK 10.10 (2015-08-26) FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support] AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support] SharePointBrowserPlugin (original): 14.0.0 (2010-08-25) [Support] iPhotoPhotocast: 7.0 - 10.8 SDK (2013-05-05) Google Earth plugin (original) Web: 6.0 (2015-08-26) [Support] iPhotoPhotocast (original): 7.0 - 10.8 SDK (2013-05-05) CANONiMAGEGATEWAYDL: 3.1.0.2 (2015-08-26) [Support] Silverlight (original): 5.1.10411.0 - SDK 10.6 (2015-08-26) [Support] Silverlight: 5.1.10411.0 - SDK 10.6 (2015-08-26) [Support] AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support] Unity Player: UnityPlayer version 1.6.2 (2007-05-28) [Support] Web of Google Earth plugin: 7.1 (2015-08-26) [Support]
Flash Player: 9.0.159.0 (2015-08-26) [Support] Dashboard KickStart (2015-08-26) [Support] Flash Player (2016-04-16) [Support] Flip4Mac WMV (2012-09-15) [Support] FUSE for OS X (OSXFUSE) (2014-04-09) [Support] Java (2015-08-26) [Support] Seagate for Mac OSX dashboard (2015-08-26) [Support] Skip system files: No. Mobile backups: OFF Automatic backup: NON - automatic backup disabled Volumes to back up: Macintosh HD: Disc size: 999,35 GB disc used: 415,57 GB My schedule: disc size: 810,17 GB disc used: 377,50 GB Destinations: Untitled [Local] Total size: 999,86 GB Total number of backups: 1 An older backup: 04 15, 2015, 22:26 Last backup: 04 15, 2015, 22:26 Backup disk size: too small Backup size GB 999,86 < (disc 793,08 GB X 3) 76% com.apple.WebKit.Networking 36% com.apple.WebKit.WebContent (2) 8% WindowServer 5% kernel_task 3% safari Top of page process of memory: ⓘ 469 MB kernel_task Com.apple.WebKit.WebContent (2) 426 MB 156MO iTunes Finder 143 MB 90 MB Dropbox 66 MB free RAM used 3.93 GB RAM (1.04 GB being cached) Used Swap 0 B May 5, 2016, 20:59:22 ~/Library/Logs/DiagnosticReports/Spotlight_2016-05-05-205922_[redacted].crash com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight May 5, 2016, 20:44:13 self-test - spent Uninstall JustCloud. If JustCloud is running is running: Finder > Applications > utilities > activity monitor CPU > JustCloud Select it and click the force quit a process in the upper-left corner of the window. http://www.justcloud.com/uninstall-help Uninstall CleanMyMac3. http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3 Help upgrading RAM 8 GB. Hello I have a MacBook Pro (15 inch, early 2011) which is running on Yosemite OSX version 10.10.1 (B 14, 25). I get the error message popup utility ordinary. This has happened for a while now and I can't seem to find the root of this problem. Could someone help me with this? Thank you very much. "ZipCloud," sometimes called "JustCloud", is a service of storage cloud with a dubious reputation. " The OS X client is sometimes distributed as well as malicious software. Although ZipCloud is not malicious itself, it should be suspected because of the company he keeps. To remove ZipCloud, please start back up all the data (not with the ZipCloud himself, of course). Quit the application "ZipCloud" or "JustCloud", if it is running and then drag in the Applications folder to the trash. Do not try to empty again. Triple-click anywhere in the line below on this page to select this option: Right-click or Ctrl-click on the highlighted line and select Services ▹ Open the contextual menu.* should open a folder named "LaunchAgents. In the folder, there may be one or several files whose name begins as follows: com.jdibackup. Place all these files to the trash. Log off or restart the computer, and empty the trash. * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select Go ▹ go to the folder... from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return. iMac continues to be frozen as claimed by other users I saw that many users have the same problem with my friends, the computer crashes randomly and the only thing that works is the arrow on the pointer on the screen, but I'm not able to do nothing to restart the system. In the past, it was a victim, for a few weeks, that often, at least two or three times a day. Here is the report of being in the hope that someone could help... In the meantime, I'll remove the adware found and to check some files. I delete some startup items that seem to be obsolete for this OS. EtreCheck version: 2.9.10 (261) Report generated 2016-04-06 17:06:11 Download EtreCheck from https://etrecheck.com Time 03:02 Performance: good Click the [Support] links to help with non-Apple products. Click [details] for more information on this line. Click [delete] to remove the adware. Click on the link [check files] help with unknown files. Problem: Another problem iMac (21.5 inch, mid-2010) [Data sheet] - [User Guide] - [warranty & Service] iMac - model: iMac11, 2 1 3.06 GHz Intel Core i3 CPU: 2 strands 16 GB expandable RAM - [Instructions] BANK 0/DIMM0 OK 4 GB DDR3 1333 MHz BANK 1/DIMM0 OK 4 GB DDR3 1333 MHz 0/DIMM1 BANK OK 4 GB DDR3 1333 MHz BANK 1/DIMM1 OK 4 GB DDR3 1333 MHz Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n ATI Radeon HD 4670 - VRAM: 256 MB iMac, 1920 x 1080 OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour ST3500418AS disk0: (500,11 GB) (rotation) EFI (disk0s1) < not mounted >: 210 MB Macintosh HD (disk0s2) /: 499,25 (Go 90,81 free) Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB HL-DT-STDVDRW GA32N) Western Digital Ext HDD 1021 2 TB EFI (disk3s1) < not mounted >: 210 MB Disco Dati (disk3s2) Volumes/Disco Dati: 2.00 TB (748,78 GB free) Computer, Inc. Apple IR receiver. Built-in ISight from Apple Inc.. equinux tizi USB 10B 8 Western Digital Elements 1 TB Time Machine (disk1s1) Volumes/Time Machine: 1,00 TB (601,37 GB free) Alcor Micro mass storage device Western Digital Ext HDD 1021 2 TB EFI (disk2s1) < not mounted >: 210 MB Dati (disk2s2) backup Volumes/Dati: 2.00 TB (754,66 GB free) Card reader Apple Apple Inc. BRCM2046 hub. Apple Inc. Bluetooth USB host controller. / etc/hosts - Count: 30 Mac App Store and identified developers ~/Library/Application Support/com.genieoinnovation.Installer An adware file found. [Remove] /Library/LaunchDaemons/.com.MySQL.MySQL.plist.swo (hidden) /Library/LaunchDaemons/.com.MySQL.MySQL.plist.swp (hidden)
2 unknown files found. [Check files] / Library/Extensions [loading] com.squirrels.airparrot.framebuffer (5 - SDK 10.10 - 2016-03-22) [Support]
[loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-03-22) [Support] / Library/StartupItems/ArcanaStartupSound/resources arcana [no charge]. LANDAU (6.1 - 2009-09-12) [Support] / System/Library/Extensions [loading] com.dvdfab.kext.fabio (1-2016-03-22) [Support] com.echofx.MAGIX.kext [no charge] (1.0.0 - 2016-03-22) [Support] / System/Library/Extensions/MAGIX Rescue your Videotapes.kext/Contents/PlugIns com.echofx.MAGIX.kext.audio [no charge] (1.0.0 - 2010-03-30) [Support] com.echofx.MAGIX.kext.noseize.appleusbaudio [no charge] (1.0.0 - 2010-03-30) [Support] com.echofx.MAGIX.kext.noseize.classic [no charge] (1.0.0 - 2010-03-30) [Support] ArcanaStartupSound: Path: / Library/StartupItems/ArcanaStartupSound MAGIX rescue your videotapes start: path: / Library/StartupItems/MAGIX rescue your videotapes startup ProTec6b: Path: / Library/StartupItems/ProTec6b Startup items are obsolete in OS X Yosemite [loaded] 8 tasks Apple [loading] 156 tasks Apple [operation] 74 tasks Apple [loaded] 44 tasks Apple [loading] 155 tasks Apple [operation] 90 tasks Apple [no charge] com.adobe.AAM.Updater - 1.0.plist (2014-05-14) [Support] [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support] [loading] com.divx.dms.agent.plist (2016-03-10) [Support] [loading] com.divx.update.agent.plist (2016-03-01) [Support] [loading] com.google.keystone.agent.plist (2016-03-03) [Support] [loading] com.hp.messagecenter.launcher.plist (2010-01-19) [Support] [loading] com.oracle.java.Java - Updater.plist (2013-01-06) [Support] [operation] com.softraid.SoftRAIDMonitor.plist (2016-01-04) [Support] [operation] com.wdc.raidmanagerstatusmenu.plist (2013-11-11) [Support]
[not responsible]. (hidden) com.MySQL.MySQL.plist.swo (2015-11-10) [Support] [not responsible]. (hidden) com.MySQL.MySQL.plist.swp (2015-11-10) [Support] [loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support] [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support] [loading] com.adobe.fpsaud.plist (2016-03-19) [Support] com.Apple.aelwriter.plist [loading] [operation] com.bombich.ccchelper.plist (2014-11-07) [Support] [loading] com.google.keystone.daemon.plist (2016-03-03) [Support] [operation] com.huawei.mbbservice.plist (2015-11-18) [Support] [loading] com.oracle.java.Helper - Tool.plist (2013-01-06) [Support] [operation] com.oracle.oss.mysql.mysqld.plist (2015-10-12) [Support] [loading] com.prosofteng.DRInstaller.plist (2015-01-20) [Support] [loading] com.prosofteng.KXInstaller.plist (2015-01-20) [Support] [operation] com.softraid.softraidd.plist (2016-01-04) [Support] [operation] com.wdc.SmartwareDriveService.plist (2013-11-12) [Support] [operation] com.wdc.WDRAIDDriveService.plist (2013-11-11) [Support] [operation] com.wdc.WDSmartWareService.plist (2013-11-12) [Support] [loading] com.adobe.AAM.Updater - 1.0.plist (2012-04-14) [Support] [failure] com.adobe.ARM. [...]. plist (2015-06-22) [Support] com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist [failure] com.jdibackup.ZipCloud.autostart.plist (2015-07-14) [Support] [loading] com.jdibackup.ZipCloud.notify.plist (2015-07-14) [Support] [operation] com.spotify.webhelper.plist (2015-02-04) [Support] uHD-Agent UNKNOWN (missing value)
YouSendIt Desktop App UNKNOWN (missing value) AdobeResourceSynchronizer UNKNOWN (missing value) SMARTReporter UNKNOWN (missing value) Apple-CCS-20151005-144648 UNKNOWN (missing value)
CCC User Agent application (/ Applications/copy carbon Cloner.app/Contents/Library/LoginItems/CCC User Agent.app) ConnectService application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app) [operation] 2BUA8C4S2C.com.agilebits.onepassword - osx-helper [ongoing] com.arcsoft.Daemon.104992 [ongoing] com.Bombich.cccuseragent.129312 com.trendmicro.ATLoginItemHelper [loading] [ongoing] com.trendmicro.DrCleaner.51872 [loading] 403 tasks Apple [operation] 194 tasks Apple OVSHelper: 1.1 (2016-03-31) [Support] Default browser: 601 - SDK 10.11 (2016-03-22) AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-05-14) [Support] Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-09-10) [Support] Unity Web Player: UnityPlayer version 4.5.3f3 - SDK 10.6 (2014-08-13) [Support] AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2012-05-08) [Support] AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-10) [Support] DivX Web Player: 3.5.5.3 - SDK 10.10 (2016-03-29) [Support] FlashPlayer - 10.6: 21.0.0.197 - SDK 10.6 (2016-03-24), [Support] QuickTime Plugin: 7.7.3 (2016-03-22) Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-24), [Support] iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-22) Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-21) [Support] AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-10) [Support] GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-04-01) [Support] Scorch: Unknown - SDK 10.2 (2015-10-27) [Support] JavaAppletPlugin: Java 8 updated 77 03 (2016-03-27) check the version of build KKKKK install detector: unknown RealPlayer Plugin: Unknown (2013-11-23) [Support] Web of Google Earth plugin: 7.1 (2013-10-07) [Support] 1Password (2016-03-31) SaveFrom.net helper (2016-01-21) PIN button (2015-10-12) Flash Player (2016-03-19) [Support] Flip4Mac WMV (2013-09-10) [Support] Java (2016-03-27) [Support]
MySQL (2015-10-12) [Support] ArcanaStartupSound (2009-09-12) [Support]
YAMAHA-USBMIDIPatch (2012-07-10) [Support] Mobile backups: OFF Automatic backup: YES Volumes to back up: Macintosh HD: Disc size: 499,25 GB disc used: 408,44 GB Destinations: Dati [Local] Total size: 1.00 TB Total number of backups: 36 An older backup: 03/10/16, 21:38 Last backup: 04/06/16, 16:03 Backup disk size: too small Backup TB 1.00 size < (disc 408,44 GB X 3) 36% kextcache 10% mdworker (13) 9% ocspd 8% SubmitDiagInfo 2% WindowServer Top of page process of memory: ⓘ 1.33 GB com.apple.WebKit.WebContent (8) 1.01 GB kernel_task 442 MB mds_stores Ocspd 311 MB 262 MB thunderbird 10.00 GB of free RAM 6.13 GB used RAM (2.12 GB being cached) Used Swap 0 B 6 April 2016, 16:51:09 self-test - spent April 4, 2016, 15:54:54 /Library/Logs/DiagnosticReports/Aperture_2016-04-04-155454_[redacted].hang /Applications/aperture.app/Contents/MacOS/aperture April 4, 2016, 15:30:01 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-04-153001_ [redacted].cpu_resource.diag [details] System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Maridef, Your report indicates some adware is installed, run the report EtreCheck again and click where it says to remove the adware. Then, my guess is you can have moved away from using a PC at one time and brought over some habits of PC. I noticed that you have installed com.trendmicro.DrCleaner, it is unnecessary and potentially harmful for OS X. OS X is not no matter what antivirus cleaning, or third-party utilities to good work. If left alone and updated OS X is extremely secure and will work well for years. Finally, I noticed that you have installed a WD software you no doubt to some WD JEP. It is not only pointless too, it tends to cause problems. So uninstall that too. How to remove unwanted software I have an iMac 2012 end El Capitan running. My husband tried to install an update for Java or something like that. Instead, he ended up a version outdated as well as 3 + files that is screwing up the computer. The first is 'Advanced Mac Cleaner', although I removed everything that I could find this name, it will return on his own in the "library" folder I erase it, I go through all the folders that have been recommended and remove all associated to this, but it always reappears in the library folder. One was a sort of cloud of zip and the 3rd, I don't remember. I had success in removing these 2 (I think). Today, during a sort by mail, I got up a little pop window saying he advised me to install something. I accidentally left it before writing what he says. A little later, I had another window asking if I wanted more space on my computer. I left Safari hoping that part of the question, but it wasn't. the winnow was always there and I show that no other application only open at the bottom of the screen. So that this window go, I first need to click on it and press command + Q How can I get rid of the "advanced cleaner Mac' for good? How can I get rid of this annoying pop-up window? How can I make sure that my system is free of junk? And Yes, don't let her husband not using the computer again. 'Advanced Mac Cleaner' and 'Zipcloud' are often found together. They result from a 'cloud storage' service questionable who may have been offered as part of a fraudulent 'upgrade video player' or perhaps a Java updater all as fraudulent as you have described. Read Watch out for fake Adobe Flash 'installers' for some examples. The solution to your concern follows. Beware that this kind of threats are constantly changing, so if you are still experiencing problems please write for more specific instructions. You have inadvertently installed adware. You don't need to download or install anything to fix. Please see the Apple Support document: stop advertising windows pop-up and adware in Safari - Apple Support. 'Advanced Mac cleaner' will require by following the instructions in the document with the following changes or additions: Note the difference in path names. One is preceded by the ~ (tilde), the other is not. As long as you use the method go to the folder , you will find files that need deleting. For a description of how this can happen, how to avoid it in the future, and to the actions recommended Apple read How to install adware. Need suggestions based on EtreCheck We had a lot of problems with our iMac freezing temporarily or lock until manually turn off the computer - it will not even Force Quit. There are moments that we get beach balls, and other times, there is no cursor, no scrolling, no nothin' '. This often happens when we are on the internet and sometimes when we use programs such as Office for Mac. I know just enough about iMacs to be really dangerous, so I was wondering if someone better qualified could take a look at this report and make suggestions? Thanks in advance for your help. EtreCheck version: 2.9.9 (260) Report generated 2016-03-06 14:32:29 Download https://etrecheck.com EtreCheck Time 03:48 Performance: good Click the [Support] links to help with non-Apple products. Click the [details] links for more information on this line. Problem: Beachballing Description: The computer will be either lock up or freeze temporarily with the loss of the cursor. Sometimes a force quite take care of the problem and the computer must be turned off manually. Hardware information: ⓘ iMac (20-inch, mid 2007) [Technical details] - [User Guide] - [warranty & Service] iMac - model: iMac7, 1 1 2 GHz Intel Core 2 Duo CPU: 2 strands 4 GB OF RAM BANK 0/DIMM0 2 GB DDR2 SDRAM 667 MHz ok BANK 1/DIMM1 2 GB DDR2 SDRAM 667 MHz ok Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Video information: ⓘ ATI, RadeonHD2400 - VRAM: 128 MB iMac 1680 x 1050 TOSHIBA-TV 1920 x 1080 @ 60 Hz System software: ⓘ OS X Lion mountain 10.8.5 (12F2560) - since the starting time: 7 hours Disk information: ⓘ Hitachi HDT721032SLA380 disk0: (320,07 GB) (rotation) < not mounted > (disk0s1) disk0s1: 210 MB Macintosh HD (disk0s2) /: 319,21 (Go 105,63 free) Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB USB information: ⓘ Hub keyboard Apple, Inc. Mitsumi Electric Apple USB optical mouse Apple, Inc. Apple Keyboard Built-in ISight from Apple Inc.. Western Digital My Passport B 07, 8 GB 500,07 disk1s1 (disk1s1) < not mounted >: 210 MB My Passport for Mac (disk1s2) / Volumes/My Passport for Mac: 499,73 go-go (244,36 free) Apple Inc. Bluetooth USB host controller. Computer, Inc. Apple IR receiver. Goalkeeper: ⓘ Mac App Store and identified developers Launch system officers: ⓘ com.apple.AirPlayUIAgent.plist [failure] com.Apple.CoreServices.appleid.authentication.plist [failure] [loaded] 4 tasks Apple [loading] 119 tasks Apple [operation] 19 tasks Apple Demons of launch system: ⓘ [loaded] 54 tasks Apple [loading] 138 tasks Apple [operation] 42 tasks Apple Launch officers: ⓘ [loading] com.divx.dms.agent.plist (2015-12-08) [Support] [loading] com.divx.update.agent.plist (2015-11-30) [Support] [operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support] [operation] com.epson.epw.agent.plist (2008-03-02) [Support] [loading] com.epson.esua.launcher.plist (2015-06-29) [Support] [operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support] [loading] com.oracle.java.Java - Updater.plist (2015-04-28) [Support] Launch of the demons: ⓘ [loading] com.adobe.fpsaud.plist (2016-01-29) [Support] [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support] [loading] com.oracle.java.Helper - Tool.plist (2015-04-28) [Support] Launch User Agents: ⓘ [loading] com.adobe.ARM. [...]. plist (2010-08-23) [Support] [loading] com.jdibackup.ZipCloud.autostart.plist (2016-03-06) [Support] [loading] com.jdibackup.ZipCloud.notify.plist (2016-03-06) [Support] User login items: ⓘ Life of Garmin Map Updater Application (/ Applications/Garmin life map Updater.app) iTunesHelper UNKNOWN (missing value)
Nikon Message Center 2 launch application (/ Applications/Nikon/Nikon Message Center 2 software / Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Dropbox application (/ Applications/Dropbox.app) Apple-CCS-20151012-150112 UNKNOWN (missing value) Other applications: ⓘ [performance] [0 x 0-0 x 11011].com.getdropbox.dropbox [performance] [0 x 0-0x16f16f].org.mozilla.firefox [performance] [0 x 0-0 x 193193].com.etresoft.EtreCheck [performance] [0 x 0-0 x 21021].jp.co.canon.cijscannerregister [performance] [0 x 0-0xe00e].com.garmin.LifetimeMapUpdate [loading] 363 tasks Apple [operation] 96 tasks Apple Internet Plug-ins: ⓘ DirectorShockwave: 11.5.8r612 (2010-08-18) [Support] OVSHelper: 1.1 (2015-12-24) [Support] Flip4Mac WMV Plugin: 2.4.4.2 (2013-07-02) [Support] AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 - 10.4 SDK (2013-09-14) [Support] RealPlayer Plugin: Unknown (2010-03-09) [Support] Silverlight: 5.1.40728.0 - SDK 10.6 (2015-10-24) [Support] FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-16) [Support] DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-16) [Support] WidevineMediaOptimizer: 6.0.0.12584 - SDK 10.7 (2013-03-20) [Support] Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-16) [Support] QuickTime Plugin: 7.7.1 (2015-08-15) iPhotoPhotocast: 7.0 (2010-08-21) SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-23) [Support] AdobePDFViewer: 8.3.1 (2011-09-22) [Support] GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2013-01-28) [Support] JavaAppletPlugin: Java 8 73 update build 02 version Check (2016-02-27) 3rd party preference panes: ⓘ Flash Player (2016-01-29) [Support] Flip4Mac WMV (2012-05-15) [Support] Java (2016-02-27) [Support] Time Machine: ⓘ Skip system files: No. Automatic backup: YES Volumes to back up: Macintosh HD: Disc size: 319,21 GB disc used: 213,58 GB Destinations: My Passport for Mac [Local] Total size: 499,73 GB Total number of backups: 86 An older backup: 28/01/15 19:21 Last backup: 06/03/16 13:37 Backup disk size: too small 499,73 GB backup size < (disc 213,58 GB X 3) Top of page process CPU: ⓘ 2% WindowServer 1% fontd 0% Dropbox 0% blued Top of the process of memory: ⓘ Firefox 709 MB Dropbox 131 MB MDS of 115 MB 49MO coreservicesd WindowServer 41 MB Information about virtual memory: ⓘ 1.66 GB of free RAM Used 2.34 GB RAM 149 MB used Swap Diagnostic information: ⓘ 6 March 2016, 06:36:13 self-test - spent Not seeing any of the usual suspects I would suggest to reset the SMC and PRAM, disable the Zip and Dropbox cloud, and disconnect the drive external WD and tests. Reset the management system (SCM) controller on your Mac - Apple Support and How to reset the NVRAM on your Mac - Apple Support My MacBook Pro 15-inch mid-2010 is very slow. My MacBook is very slow since the update to Yosemite. I don't know how to identify the problem or remedy! Help, please EtreCheck release: 2.9.4 (254) Report generated 2016-02-18 15:51:41 Download EtreCheck from http://etrecheck.com Time 04:29 Performance: good Click the [Support] links to help with non-Apple products. Click [details] for more information on this line. Click [delete] to remove the adware. Click on the link [check files] help with unknown files. Problem: Computer is too slow Description: Since the update to Yosemite, my MacBook Pro has been very slow MacBook Pro (15-inch, mid 2010) [Data sheet] - [User Guide] - [Warranty & Service] MacBook Pro - model: MacBookPro6, 2 1 2.4 GHz Intel Core i5 processor: 2 strands 4 GB of RAM expandable - [Instructions] BANK 0/DIMM0 OK 2 GB DDR3 1067 MHz BANK 1/DIMM0 OK 2 GB DDR3 1067 MHz Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Battery: Health = Normal - Cycle count = 617 Intel HD Graphics NVIDIA GeForce GT 330M - VRAM: 256 MB Color LCD 1440 x 900 OS X Yosemite 10.10.5 (14F1605) - since the starting time: 6 hours Hitachi HTS545032B9SA02 disk0: (320,07 GB) (rotation) EFI (disk0s1)
HD (disk0s3)
Macintosh HD (disk 1) /: 318,84 go-go (155,31 free) Storage of carrots: disk0s2 319.21 GB Online MATSHITADVD-R UJ-898) Apple Inc. BRCM2070 hub. Apple Inc. Bluetooth USB host controller. Apple Inc. Apple keyboard / Trackpad Apple internal memory card reader Computer, Inc. Apple IR receiver. Built-in ISight from Apple Inc.. Mac App Store and identified developers ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist An adware file found. [Remove] ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist A unknown file found. [Check files] [loading] 148 tasks Apple [operation] 64 tasks Apple [loading] 181 tasks Apple [operation] 81 tasks Apple [loading] com.adobe.AAM.Updater - 1.0.plist (2016-02-18) [Support] com.brother.LOGINserver.plist [failure] (2011-07-15) [Support] [details] [loading] com.oracle.java.Java - Updater.plist (2015-09-16) [Support]
[loading] com.adobe.SwitchBoard.plist (2011-10-25) [Support]
[loading] com.adobe.agsservice.plist (2016-02-18) [Support] [loading] com.adobe.fpsaud.plist (2016-01-29) [Support] [operation] com.fitbit.galileod.plist (2013-10-22) [Support] [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support] [loading] com.oracle.java.Helper - Tool.plist (2015-09-16) [Support] [failure] com.sec.faxdb.plist (2011-08-19) [Support] [loading] com.adobe.AAM.Updater - 1.0.plist (2011-10-25) [Support] [loading] com.adobe.ARM. [...]. plist (2012-09-20) [Support] [loading] com.bittorrent.uTorrent.plist (2016-02-05) [Support] [loading] com.divx.agent.postinstall.plist (01-09-2012) [Support] [failure] com.jdibackup.ZipCloud.autostart.plist (2015-08 / 08) [Support] [details] [failure] com.jdibackup.ZipCloud.notify.plist (2015-08 / 08) [Support] [details] [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-02-17) [Support] [operation] com.pcv.hlpramc.plist (08 / 08/2015) [Support] [operation] com.spigot.ApplicationManager.plist (2016-02-05) [Support] [operation] com.spotify.webhelper.plist (2016-02-14) [Support] com.zeobit.MacKeeper.Helper.plist [failure] (2011-09-09) [Support] [details] [loading] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (2010-09-21) [Support] None [operation] com.apple.xpc.launchd.oneshot.0x10000007.EtreCheck (2016-02-15) Easy-WebPrint EX: 1.0.0 (2010-09-29) [Support] Default browser: 600 - SDK 10.10 (2016-01-31) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2014-03-04) [Support] FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-13) [Support]
AdobePDFViewerNPAPI: 11.0.12 - SDK 10.6 (2015-07-17) [Support] DivXBrowserPlugin: 2.2 (2012-07-27) [Support]
QuickTime Plugin: 7.7.3 (2015-10-27) Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-13) [Support] iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-29) SharePointBrowserPlugin: 14.3.4 - SDK 10.6 (2013-05-16) [Support] AdobePDFViewer: 11.0.12 - SDK 10.6 (2015-07-17) [Support] EPPEX plugin: 3.0.5.0 (2011-03-23) [Support] JavaAppletPlugin: Java 8 updated 73 02 (2016-02-18) check the version of build Adblock Plus (2016-02-18) DivX more Web MacbookPro, Yosemite10.10.5, safari, appstore, itunestroe do not connect Inernet I've got Yosemite 10.10.5. Safari doesn't load not any page. Itunestore and App Store connect to internet. Firefox opens not too certain pages. * can I go in safe mode? I started in safe mode. Everything works. but in normal mode, it didn't work again. In addition I checked, time, date, serial number, configuration, DNS, Proxy settings, keychains... everything is ok. I deleted the cookies, cache, history, nothing has worked! I have search in applications for mackeeper, found nothing. leave your post to another (https://discussions.apple.com/thread/5408109?tstart=0) I ran this command in a Terminal in safe mode: step 1 & 2: vacuum step 3: / Library/Components: / Library/Extensions: ACS6x.kext ATTOCelerityFC8.kext ATTOExpressSASHBA2.kext ATTOExpressSASRAID2.kext ArcMSR.kext CalDigitHDProDrv.kext HighPointIOP.kext HighPointRR.kext PromiseSTEX.kext SoftRAID.kext / Library/Frameworks: AEProfiling.framework AERegistration.framework AudioMixEngine.framework NyxAudioAnalysis.framework PluginManager.framework iTunesLibrary.framework / Library/Input methods: / / Library/Internet Plug-Ins: Default Browser.plugin Plug-Ins disabled Flash Player.plugin JavaAppletPlugin.plugin Quartz Composer.webplugin Silverlight.plugin Unity Web Player.plugin Unused flashplayer. XPT nsIQTScriptablePlugin.xpt / Library/Keyboard Layouts: / Library/LaunchAgents: com.oracle.java.Java - Updater.plist / Library/LaunchDaemons: com.Triangulum .net - preferences.plist com.Adobe.fpsaud.plist com.oracle.java.Helper - Tool.plist com Perion.searchprotectd.plist com.qualtaghUpd.plist com.retrue .net - preferences.plist / Library/PreferencePanes: Flash Player.prefPane JavaControlPanel.prefPane / Library/PrivilegedHelperTools: / Library/QuickLook: iBooksAuthor.qlgenerator iWork.qlgenerator / Library/QuickTime: AppleIntermediateCodec.component AppleMPEG2Codec.component CanonMJPEGAVI.component CanonMJPEGAVIDec.component CanonText.component / Library/ScriptingAdditions: / Library/Spotlight: Microsoft Office.mdimporter iBooksAuthor.mdimporter iWork.mdimporter / Library/StartupItems: /etc/mach_init.d: /etc/mach_init_per_login_session.d: /etc/mach_init_per_user.d: Library/Address Book Plug-Ins: SkypeABCaller.bundle SkypeABChatter.bundle SkypeABDialer.bundle SkypeABSMS.bundle Library/Fonts: Methods of entry/library: .localized / Library/Internet Plug-Ins: . DS_Store Library/Keyboard Layouts: Library/LanguageModeling: da - dynamic.lm -dynamic.lm en - dynamic.lm ES - dynamic.lm en - dynamic.lm TI - dynamic.lm NB - dynamic.lm NL - dynamic.lm PT - dynamic.lm SV - dynamic.lm TR - dynamic.lm Library/LaunchAgents: com.google.Keystone.agent.plist com.jdibackup.ZipCloud.autostart.plist com.jdibackup.ZipCloud.notify.plist com Spotify.webhelper.plist Library/PreferencePanes: Library/Services: Step 4: iTunesHelper, Spotify Also That's what I get console when I try to open goole in safari: 02/05/16 14:30:44, 584 DCs [253]: __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all counterparts failed: (null) 02/05/16 14:30:44, CloudKeychainProxy 585 [302]: __39-[UbiqitousKVSProxy doSyncWithAllPeers] _block_invoke_2
02/05/16 14:30:46, 588 sudo [2786]: root: TTY = unknown; PWD =; USER = root; COMMAND = / sbin/pfctl(8) EVF - /etc/pf_proxy.conf 02/05/16 14:30:46, 611 sudo [2788]: root: TTY = unknown; PWD =; USER = geomoroi; COMMAND = / library/retrue/Contents/MacOS/retrue 02/05/16 14:30:46, 779 sudo [2791]: root: TTY = unknown; PWD =; USER = root; COMMAND = / usr/bin/defaults read /Library/Preferences/com.common.plist name
02/05/16 14:30:46, sudo 803 [2793]: root: TTY = unknown; PWD =; USER = root; COMMAND = / usr/bin/defaults read /Library/Preferences/com.common.plist user_id 02/05/16 14:30:49, com.apple.xpc.launchd [1 149]: (com.apple.WebKit.WebContent.5CBACF4A-F094-468A-B2C8-FAA02C33D476 [2785]) Service came out with abnormal code: 1 02/05/16 14:30:50, via 084 [85]: NETWORK: refresh, 0, 0, 0, 0, 2, articles, fQueryRetries, 0, fLastRetryTimestamp, 476367133.8 and when I want to upgrade in appstrore:
02/05/16 14:34:01, 047 DCs [253]: __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all counterparts failed: (null) 02/05/16 14:34:01, 048 CloudKeychainProxy [302]: __39-[UbiqitousKVSProxy doSyncWithAllPeers] _block_invoke_2
02/05/16 14:34:01, 361 App Store [2970]: addOperation
02/05/16 14:34:01, storedownloadd 362 [396]: DownloadServiceDelegate: accept the new connection
02/05/16 14:34:01, 364 storedownloadd [396]: DownloadServiceDelegate: accept the new connection
02/05/16 14:34:01, storedownloadd 365 [396]: addOperation
02/05/16 14:34:01, storedownloadd 369 [396]: addOperation
02/05/16 14:34:01, 370 storeaccountd [280]: AccountServiceDelegate: accept the new connection
02/05/16 14:34:01, 372 storeaccountd [280]: AccountServiceDelegate: accept the new connection
02/05/16 14:34:01, [2988 470] com.apple.CommerceKit.TransactionService: TransactionServiceDelegate: accept the new connection
02/05/16 14:34:01, storeuid 473 [426]: UIServiceDelegate: accept the new connection
02/05/16 14:34:01, 495 storeaccountd [280]: AccountServiceDelegate: accept the new connection
02/05/16 14:34:02, sudo 172 [2989]: root: TTY = unknown; PWD =; USER = root; COMMAND = / sbin/pfctl(8) EVF - /etc/pf_proxy.conf 02/05/16 14:34:02, sudo 192 [2991]: root: TTY = unknown; PWD =; USER = geomoroi; COMMAND = / library/retrue/Contents/MacOS/retrue 02/05/16 14:34:02, com.apple.xpc.launchd [1 208]: (com.apple.ReportCrash.Root [2993]) endpoint has been activated through legacy launch (3) API. Please go to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService 02/05/16 14:34:02, sudo 391 [2995]: root: TTY = unknown; PWD =; USER = root; COMMAND = / usr/bin/defaults read /Library/Preferences/com.common.plist name 02/05/16 14:34:02, 416 sudo [2997]: root: TTY = unknown; PWD =; USER = root; COMMAND = / usr/bin/defaults read /Library/Preferences/com.common.plist user_id So I really want to know what is the problem While starts normally, try to run this program, copy and paste the result in a response. The program was created by Etresoft, a regular contributor. Use please copy and paste the screenshots can be difficult to read. very slow iMac 7.1 operating on El Capitan Does anyone know how I can get my os works better? It is excruciatingly slow! Thank you! Here's my check to be EtreCheck version: 2.6.6 (226) Report generated 01/01/16, 10:59 Time 03:51 Download http://etrecheck.com EtreCheck Click on the links to [click for support] to help with non-Apple products. Click on the links [click for more details] for more information on this line. Hardware information: (does that mean?) iMac (20-inch, mid 2007) [Click for plug technique] [Click here for the User Guide] iMac - model: iMac7, 1 1 2 GHz Intel Core 2 Duo CPU: 2 strands 3 GB of RAM expandable [Click here for upgrade instructions] BANK 0/DIMM0 1 GB DDR2 SDRAM 667 MHz ok BANK 1/DIMM1 2 GB DDR2 SDRAM 667 MHz ok Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Information about this video: (does that mean?) ATI, RadeonHD2400 - VRAM: 128 MB iMac 1680 x 1050 Software system: (does that mean?) OS X El Capitan 10.11.1 (B 15, 42) - since startup time: less than an hour Disk information: (does that mean?) WDC WD2500AAJS-40VWA0 disk0: (250,06 GB) (rotation) EFI (disk0s1)
MAC HD (disk0s2) /: 249,20 (Go 122,35 free) HD (disk0s3)
USB information: (what does this mean?) Computer, Inc. Apple IR receiver. Western Digital My Passport 1 TB 07B 8 EFI (disk1s1)
My Passport for Mac (disk1s2) / Volumes/My Passport for Mac: 999,83 go-go (672,92 free) Hub keyboard Apple, Inc. Optical mouse USB Apple Primax Electronics Apple, Inc. Apple Keyboard Built-in ISight from Apple Inc.. Configuration files: (does that mean?) / etc/sudoers, 1242 but file size expected 2299 Guardian: (what does this mean?) Mac App Store and identified developers Kernel Extensions: (does that mean?) / Library/Application Support/Roxio [no charge] com.roxio.TDIXController (1.6) [click here for support] Startup items: (does that mean?) RetroRun: Path: / Library/StartupItems/RetroRun Startup items are obsolete in OS X Yosemite Launch officers: (does that mean?) [loading] com.adobe.AAM.Updater - 1.0.plist [click here for support] com.adobe.AdobeCreativeCloud.plist [race] [click here to support] [loading] com.google.keystone.agent.plist [click here for support] com.Wacom.wacomtablet.plist [race] [click here to support] Demons of launch: (does that mean?) com.Adobe.adobeupdatedaemon.plist [race] [click here to support] [loading] com.adobe.agsservice.plist [click here for support] [loading] com.adobe.fpsaud.plist [click here for support] [loading] com.google.keystone.daemon.plist [click here for support] [loading] com.macpaw.CleanMyMac3.Agent.plist [click here for support] Launch User Agents: (does that mean?) [loading] com.adobe.AAM.Updater - 1.0.plist [click here for support] [loading] com.jdibackup.ZipCloud.autostart.plist [click here for support] [loading] com.jdibackup.ZipCloud.backupstart.plist [click here for support] [loading] com.jdibackup.ZipCloud.notify.plist [click here for support] [loading] com.macpaw.CleanMyMac3.Scheduler.plist [click here for support] User Login items: (does that mean?) CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app) Other applications: (does that mean?) [operation] com.adobe.acc.AdobeDesktopService.227872.5EAAC11C - 6a 13-4977-AB98-54E4BAB0F62F [ongoing] com.Adobe.accmac.252192 [ongoing] com.etresoft.EtreCheck.302432 [operation] com.jdibackup.ZipCloud.168352.63965013-A167-48DD-B373-56561FE777F0 [ongoing] com.macpaw.CleanMyMac3.Menu.7712 [ongoing] com.wacom.TabletDriver.180512 [ongoing] com.wacom.WacomTouchDriver.180192 [ongoing] org.Mozilla.Firefox.300192
Internet Plug-ins: (does that mean?) o1dbrowserplugin: Version: 5.41.3.0 - 10.8 SDK [click here for support] WacomNetscape: Version: 2.1.0 - 1-10.8 SDK [click here for support] Default browser: Version: 601 - SDK 10.11 Flip4Mac WMV Plugin: Version: 2.1.0.33 [click here for support] Musicnotes: Version: 1.17.0 [click here for support] WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [click here for support] AdobeAAMDetect: Version: 3.0.0.0 - 10.9 SDK [click here for support] FlashPlayer - 10.6: Version: 20.0.0.267 - 10.6 SDK [click here for support]
Silverlight: Version: 5.1.40728.0 - 10.6 SDK [click here for support] QuickTime Plugin: Version: 7.7.3 Flash Player: Version: 20.0.0.267 - 10.6 SDK [click here for support] googletalkbrowserplugin: Version: 5.41.3.0 - 10.8 SDK [click here for support] iPhotoPhotocast: Version: 7.0 Scorch: Version: 6.1.0 [click here for support] JavaAppletPlugin: Version: 15.0.1 - 10.11 SDK version check The internet user Plug-ins: (does that mean?) BrowserPlus_2.8.1: Version: 2.8.1 [click here for support] fbplugin_1_0_3: Version: unknown [click here for support] WebEx: Version: 1.0 [click here for support] Audio plug-ins: (does that mean?) DVCPROHDAudio: Version: 1.2 3rd party sous-fenêtres preferences: (does that mean?) BrowserPlus [click here for support] Flash Player [click here for support] Flip4Mac WMV [click here for support] Growl [click here to support] LimeShop WacomTablet [click here to support] Time Machine: (what does this mean?) Skip system files: No. Automatic backup: YES Volumes to back up: MAC HD: Disc size: 249,20 GB disc used: 126,85 GB Destinations: My Passport for Mac [Local] Total size: 999,83 GB Total number of backups: 78 An older backup: 10/03/15, 10:16 Last backup: 01/01/16, 10:34 Size of backup drive: Excellent Backup size GB 999,83 > (disk size 249,20 GB X 3) Top of page process CPU: (does that mean?) 30% mdworker (5) 26% SDM 5% mds_stores 3% WindowServer 2% ZipCloud Top of the process of memory: (does that mean?) 384 MB kernel_task Firefox 295 MB 120 MB Adobe CEF Helper (2) Node (2) 104 MB 80 MB mds_stores Virtual memory information: (does that mean?) 440 MB free RAM 2.57 GB used RAM (976 MB cache) Used Swap 0 B Diagnostic information: (does that mean?) January 1, 2016, 10:48:19 self-test - spent He is not surprised OS X turns bad. You have installed the malware CleanMyMac 3. Immediately uninstall and re - run the EtreCheck report to see if it disappeared completely. Also, your computer is lack of RAM. You machine can accommodate up to 6 GB of RAM, you have 3 GB which is located just above the bare to El Capitan. Increase the RAM using a reliable source critical (direct purchase) or OWC (www.macsales.com). OS X does not have any cleaning, anti-virus or third party maintenance utilities! I think my Mac has a Trojan horse. How to remove? Sometimes when I click on a link on Safari opens a new tab the same and the former tab becomes a sort of announcement (Mac clean, zipcloud, etc.). Can I have downloaded Adobe Flash Player on a bad site. My search engine site which is usually Google changes also to something else. I am running OSX 10.11.12 How can I solve this problem? So you know in the future, never download anything from anywhere other than the App Store OR Web site. Who will help protect you from downloading something that has been bundled with malware/adware. You can download Adobe Flash Player here. For addressing what you do deal with now, I suggest you download Malwarebytes Anti-Malware for Mac. It was developed by a trust post it here, and it's a safe option for you can use to get rid of what is infect your system. Install it and let it run, following all the instructions it gives you. Restart your computer, and you should be set to rights. In the future, consider my previous opinion - download on the Web site or on the App Store. Virus Malware Trojans and other junk Okay, so, it is true that I am not a Mac person, gasp, but here comes a true unbiased. I helped a member of the family rebuild a MacBook Pro using a USB stick to boot and install the latest version of El Capitan. I was helping to restore the data literally 48 hours later and to my surprise, that the machine was infected with two pieces of malware (which was visible) 'Advanced Mac Cleaner' and 'ZipClould '. It is interesting ZipCloud himself had placed in the dock bar, replacing a similar looking cloud storage service. So clearly the machine has been compromised, and it was easier to rebuild than to go on the road to 'cleaning up' at this stage. How can I avoid this happening again? I can't look over the shoulder 24 x 7, but there should be a way to avoid this. Mac users often ask if they should install "anti-virus" (AV) or software "anti-malware". The answer is 'no', but it can give the false impression that there is no threat of what is loosely called 'virus '. There is a threat. 1. it is a comment on what you should - and should not-do to protect you from malicious software ("malware") that runs on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to the software, such as keyloggers, which can be installed deliberately by an intruder who has convenient access to the computer, or who has been able to take control of it remotely. This threat is in a different category, and there is no easy way to defend against it. AV software is not intended to and does not, to defend against these attacks. The comment is long because the issue is complex. The essential points are in articles 5 and 11. OS X implements now three levels of integrated protection specifically against malware, not to mention the protections of runtime such as quarantine the file, execute disable, sandbox, protecting the integrity of system, System Library randomization and randomized address space layout , which can also prevent other kinds of exploits. 2. all versions of Mac OS X 10.6.7 were able to detect the malware Mac known in downloaded files and block non-secure web plugins. This feature is transparent to the user. Apple calls internally it "XProtect." The malware used by XProtect recognition database is automatically updated. However, you should not count on it, because the attackers are still at least a day before the defenders. The following restrictions apply to XProtect: ☞ circumvented by some third-party network software, such as the BitTorrent clients and Java applets. ☞ It applies only to software downloaded on the network. Software installed from a CD or other media is not verified. As new versions of Mac OS X are available, it is not clear whether Apple will continue indefinitely maintain the older versions such as 10.6 XProtect database. Versions of obsolete systems security may eventually be affected. Updates to security for the code of obsolete systems will be stop being released at any given time, and which can leave them open to other types of attack in addition to malware.
3. starting with the OS X 10.7.5, there was a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and installation packages downloaded from the network will be run only if they are digitally signed by a developer to a certificate issued by Apple. Certified software in this way has not been checked for safety by Apple, unless it comes to the App Store, but you can be reasonably sure that it has not been changed by someone other than the developer. His identity is known to Apple, so it could be held legally responsible if it distributes malicious software. Which may not mean much if the developer lives in a country with a weak legal system (see below). Access controller does not depend on a database of known malware. He has, however, the same limitations as XProtect and in addition the following: ☞ It can easily be turned off or overridden by the user.
☞ A malware attacker could find a way around it, or could take control of a certificate of signing of code under false pretenses or could simply ignore the consequences of the distribution of malware Tryggvason. ☞ Developer App store could find a way around the Apple control, or the control may fail due to human error. Apple took too long to revoke some known attackers codesigning certificates, thus diluting the value of the keeper and the program developer ID. These variances do not involve the App Store products, however. For the reasons given, App Store, and, to a lesser extent - other applications recognized by signed Gatekeeper, are safer than others, but they cannot be considered to be absolutely sure. "Sand" applications could make to access to private data, such as your contacts, or for access to the network. Think that before granting access. Security sandbox is based on user input. Never click through any application for leave without thinking. 4. by starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background. He checks and removes, malware that corresponds to a database of recognition held by Apple. To ensure that MRT will be executed when the database is updated, the App Store tab in system preferences and check the box marked Install the system data files and security updates If it is not already done. As XProtect, MRT is effective against known threats, but not against strangers. It alerts you if it detects malware, but otherwise, it has no user interface. 5. the built-in Mac OS x security features reduce the risk of malware attack, but they are not and will never be complete protection. Malware is a problem of human behavior, not a behavior machine, and none only of technological solution will solve. Software protect you from trust only will make you more vulnerable.
The best defense is always going to be your own intelligence. Except perhaps feats of Java, all the known malware, circulating on the Internet wearing reached a completely setting installation to update to OS X 10.6 or later takes the form of so-called "Trojans", which may have no effect if the victim is deceived in their execution. The threat thus amounts to a battle of wits between you and cybercriminals. If you are better informed, they think you are, you win. In effect, it means that you always stay in the shelter of practical computing. How do you know when you leave the safe harbor? Here are a few signs warning of danger. Software from a reliable source ☞ Software with a brand, such as Adobe Flash Player, does not come directly from the Web site. Don't be fooled an alert of any website for updating Flash, or your browser, or other software. A real alert that Flash is outdated and blocked is shown on this support page. In this case, follow the instructions on the support page. Furthermore, assume that the alert is false and that someone is trying to rip you off to install malicious software. If you see these alerts on more than one Web site, ask for instructions. ☞ Software any is distributed via BitTorrent or Usenet, or on a Web site that distributes pirated music and movies. ☞ Rogue sites Web such as CNET Download MacUpdate, Soft32, Softonic and SourceForge distribute free applications that have been packaged in a superfluous "install". ☞ The software is advertised through spam or intrusive web ads. Any announcement, on any site, which includes a direct link to a download should be ignored. Software that is clearly illegal or doing something illegal Commercial software ☞ high-end such as Photoshop is "cracked" or "free." ☞ An application helps you violates copyright law, for example to circumvent the copy protection on a commercial software, or streamed media recording to be reused without permission. All the 'YouTube downloaders' are in this category, but not all are necessarily malicious. Conditional or unsolicited offer from strangers
☞ A phone calling or a web page you indicates that you have a "virus" and offers to remove. (Some reputable sites warned visitors who have been infected with the malware "DNSChanger" legitimately. The exception to this rule applies.) ☞ A web site offers a free content like music or video, but for use, you must install a "codec", 'plug-in', 'player' 'Downloader', 'extractor', or 'certificate' which comes from the same site, or a stranger. ☞ You win a prize in a competition that you are never entered. ☞ someone on a forum like this is eager to help you, but only if you download an application of your choice. ☞ a 'FREE WI - FI!' network presents itself in a public place like an airport, but is not provided by management. ☞ Online everything that you expect to pay is 'free '. Unexpected events ☞ a file is downloaded automatically when you visit a web page, without any further action on your part. delete any file without opening it. ☞ You open what you think, it is a document and you receive an alert that it is "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you still need to delete any file that is not what you expected it to be. ☞ An application does something you don't expect, such as permission to access your contacts, your location or the Internet without obvious reason. ☞ Software is attached to the email you na not ask, even if it is (or seems to come) by a person of trust.
I do not leave the safe harbour that once will necessarily lead to disasters, but make a habit of it will weaken your defenses against malicious software attacks. None of the above scenarios must, at the very least, make you uncomfortable. 6. Java on the Web (not to be confused with JavaScript, to which it is not related, despite the similarity of names) is a weak point in the security of any system. Java is, among other things, a platform to run complex applications in a web page. That was always a bad idea, and Java developers have proved unable to apply it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been a type virus Windows affecting OS X. simply load a page with Java malicious content could be harmful. Fortunately, client-side Java on the Web is outdated and largely disappeared. Only a few outdated sites still use it. Try to accelerate the process of extinction by avoiding these sites, if you have a choice. Forget to play games or other uses not Java essentials. Java is not included in OS X 10.7 and later versions. Discrete Java installers are distributed by Apple and Oracle (the developer of Java). Do not use one unless you need it. Most of the people don't. If Java is installed, turn it off- not the JavaScript in your browser. Whatever the version, experience has shown that Java on the Web is not reliable. If you must use a Java applet for a job on a specific site, Enable Java only for the site in Safari. Never activate Java for a public Web site that carries the third-party advertising. Use only on websites that are well known, protected by login and secure without ads. In Safari 6 or later, you will see a padlock icon in the address bar when you visit a secure site. 7. another perennial weak point is Adobe Flash Player. Like Java, Flash is declining well deserved, but content Flash is still much more widespread than the contents of Java on the Web. If you choose to install the Flash plugin, you can reduce your exposure to Flash by checking the box marked Stop the plug-ins to save energy in the Advanced tab of the preferences of Safari window, if not already done. Consider also installing an extension Safari as "ClickToFlash" or "ClickToPlugin." They will prevent the Flash content automatically load and are initially not Flash video is substituted for Flash on YouTube and perhaps a few other sites. I tested the extensions and found them safe, but you should always do your own research before you decide whether to trust any third party software. 8. remain within the sphere of security, and you will be as safe from malware you can be practically. The rest of this comment is what you must do to protect you. Never install any AV or products 'Internet security' for Mac if you have a choice, because they are all worse than useless. If you are required by a (wrong) institutional policy to install some kind of AV, choose one of the free apps in the Mac App Store, nothing else. Why you should not use products AV?
☞ To recognize malware, software depends on a database of known threats, which is always at least one day to day. This technique is a proven failure, as a major supplier of AV software has admitted. Most of the attacks are "zero-day" - that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry comes to realize that the traditional AV software is worthless.
☞ design is based generally on the nonexistent threat that malware can be injected at any time, anywhere in the file system. Malware is downloaded from the network; He is not of the blue leaves. To meet this threat does not exist, a commercial AV software changes or low level functions of the operating system, which is a waste of resources and a frequent cause of instability, bugs, poor performance, and duplicates. ☞ changing the operating system, the software can also create weaknessesthat could be exploited by malicious attackers. ☞ especially, a false sense of security is dangerous. This fact relates to all AV software it will never be any changes elsewhere. 9. a free AV product from the Mac App Store is safe as long as you don't let it delete or move files. Ignore all the warnings that it can give you on "heuristic" or "phishing." These warnings, if they are not simply false positives, see the text of e-mail messages or updates cached web pages, not malware. An AV application is not necessary and may not be invoked for protection against malware for OS X. It is useful, or even not at all, only to detect malware Windows and even for this use it is not really effective, because the new Windows malware makes its appearance much faster than OS X malware. Windows malware cannot hurt you directly (unless, of course, you use Windows). Just do not pass to someone else. A malicious link in the e-mail is usually easy to recognize by the name alone. A concrete example: You don't need software to tell you it's a horse Trojan for Windows. Software may be able to tell what trojan is, but who cares? In practice, there is no reason to use a recognition software, unless an organizational strategy requires. Malware Windows is so widespread that you must assume that it is in each attachment until proof to the contrary. Nevertheless, a free AV product on the App Store can serve a purpose if it fulfills a misinformed network administrator that says you must have some sort of application AV. An App Store product will not change the operating system; in fact, it does nothing, unless you run it. If you are just curious to know if a file is considered malware by the AV engines, you can download it from the "VirusTotal" site, where it will be tested against most of them without charge. A negative result is evidence of what whether, for the reasons given above. I do not recommend doing this with a file that may contain private information. 10. There seems to be a common belief that the firewall Application acts as a barrier to infection, or prevents operation of malware. He does not. It blocks incoming connections to some network services you are using, such as file sharing. It is disabled by default, and you should leave it like that if you're behind a router on a private home or office network. Activate only when you are on an untrusted network, for example a public Wi - Fi hotspot, where you do not want to provide services. Disable services that you don't use in the sharing preferences window. All are disabled by default. 11. as a Mac user, you don't have to live in fear that your computer may be infected whenever you install the software, read emails, or visit a web page. But nor can you assume that you will always be free from exploitation, no matter what you do. Internet browsing, it's like walking the streets of a big city. It can be as safe or as dangerous that you choose to do so. The greatest harm done by software AV is precisely its selling point: it makes people feel safe. They can then feel sufficiently safe to take risks, which the software does not protect them. Nothing can reduce the need for safe computing practices. Safari freezes several times after upgrade of El Capitan Hello world I've upgraded to El Capitan this afternoon on my MacBook Pro (late 2011 version) and since then have been essentially unable to use Safari as it freezes several times, forcing me to force to leave every time. I noticed that others on the Board had listed their etrecheck results, so mine are below. It has been quite frustrating - Safari was my go - to browser and seems today almost no functional for me. (Firefox works fine, no problem, then what is it with Safari?) Thanks in advance for any suggestions you may have. *********** EtreCheck version: 2.6.6 (226) Report generated 12/13/15, 17:32 Duration 09:04 Download http://etrecheck.com EtreCheck Click on the links to [click for support] to help with non-Apple products. Click on the links [click for more details] for more information on this line. Click on the [click to delete] links for help to remove the adware. Hardware information: (does that mean?) MacBook Pro (13 inch, early 2011) [Click for plug technique] [Click here for the User Guide] MacBook Pro - model: MacBookPro8, 1 1 2.3 GHz Intel Core i5 CPU: 2 strands 4 GB of RAM expandable [Click here for upgrade instructions] BANK 0/DIMM0 OK 2 GB DDR3 1333 MHz BANK 1/DIMM0 OK 2 GB DDR3 1333 MHz Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Battery: Health = Normal - Cycle count = 183 - SN = 9G1320RPTD3MA Information about this video: (does that mean?) Intel HD Graphics 3000 Color LCD 1280 x 800 Software system: (does that mean?) OS X El Capitan 10.11.2 15 c (50) - since the starting time: 4 hours Disk information: (does that mean?) Hitachi HTS545032B9A302 disk0: (320,07 GB) (rotation) EFI (disk0s1)
HD (disk0s3)
Macintosh HD (disk 1) /: 318,84 (Go 187,62 free) Storage of carrots: disk0s2 319.21 GB Online MATSHITADVD-R UJ - 8À8) USB information: (what does this mean?) Computer, Inc. Apple IR receiver. Apple Inc. FaceTime HD camera (built-in) Apple Inc. Apple keyboard / Trackpad Fitbit Fitbit Inc. Base Station. Apple Inc. BRCM2070 hub. Apple Inc. Bluetooth USB host controller. Lightning information: (does that mean?) Apple Inc. Thunderbolt_bus. Guardian: (what does this mean?) Mac App Store and identified developers Adware: (what does this mean?) Genieo, InstallMac Adware! [Click to remove] Launch system officers: (does that mean?) com.apple.BezelUI.plist [killed] com.apple.CallHistoryPluginHelper.plist [killed] com.apple.CallHistorySyncHelper.plist [killed] com.apple.SafariCloudHistoryPushAgent.plist [killed] com.Apple.CDPD.plist [killed] com.Apple.CoreServices.appleid.authentication.plist [killed] com.Apple.followupd.plist [killed] [killed] com.apple.icloud.findmydeviced.findmydevice - user - agent.plist com.Apple.icloud.fmfd.plist [killed] com.Apple.scopedbookmarkagent.XPC.plist [killed] com.Apple.Security.cloudkeychainproxy.plist [killed] com.Apple.Security.idskeychainsyncingproxy.plist [killed] com.apple.spotlight.IndexAgent.plist [killed] com.Apple.telephonyutilities.callservicesd.plist [killed] 14 killed process lack of RAM Demons of launch system: (does that mean?) com.apple.GSSCred.plist [killed] com.Apple.audio.systemsoundserverd.plist [killed] com.Apple.corestorage.corestoragehelperd.plist [killed] com.Apple.icloud.findmydeviced.plist [killed] com.Apple.nsurlsessiond.plist [killed] com.Apple.softwareupdated.plist [killed] com.Apple.wdhelper.plist [killed] com.Apple.XPC.SMD.plist [killed] 8 killed process lack of RAM Launch officers: (does that mean?) [loading] com.adobe.AAM.Updater - 1.0.plist [click here for support] [failure] com.adobe.CS5ServiceManager.plist [click for support] [click for more information]
com.Amazon.sendtokindle.Launcher.plist [race] [click here to support] [loading] com.oracle.java.Java - Updater.plist [click here for support] Demons of launch: (does that mean?) [loading] com.adobe.SC.FPFeedbackService - 1.0.plist [click here for support] [loading] com.adobe.SwitchBoard.plist [click here for support] [loading] com.adobe.fpsaud.plist [click here for support]
[loading] com.barebones.authd.plist [click here for support] [loading] com.barebones.textwrangler.plist [click here for support] com.fitbit.galileod.plist [race] [click here to support] [loading] com.microsoft.office.licensing.helper.plist [click here for support] [loading] com.oracle.java.Helper - Tool.plist [click here for support] Launch User Agents: (does that mean?) [loading] com.adobe.AAM.Updater - 1.0.plist [click here for support] [loading] com.adobe.ARM. [...]. plist [click here to support] com.Akamai.single - user - client.plist [race] [click here to support] [loading] com.google.keystone.agent.plist [click here for support] User Login items: (does that mean?) iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app) iTunesHelper UNKNOWN (missing value) Dropbox application (/ Applications/Dropbox.app) Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app) Genieo UNKNOWN (missing value) ZipCloud UNKNOWN (missing value) Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar) Other applications: (does that mean?) [ongoing] com.Apple.XPC.launchd.oneshot.0x10000008.EtreCheck [ongoing] com.fitbit.GalileoMenubar.84192 [ongoing] com.Garmin.Renu.service.57952 [ongoing] com.getdropbox.dropbox.53152 [ongoing] org.Mozilla.Firefox.55712 Internet Plug-ins: (does that mean?) FlashPlayer - 10.6: Version: 20.0.0.235 - 10.6 SDK [click here for support] QuickTime Plugin: Version: 7.7.3 AdobePDFViewerNPAPI: Version: 11.0.11 - 10.6 SDK [click here for support] AdobePDFViewer: Version: 11.0.11 - 10.6 SDK [click here for support] Flash Player: Version: 20.0.0.235 - 10.6 SDK [click here for support] Default browser: Version: 601 - SDK 10.11 SharePointBrowserPlugin: Version: 14.5.8 - 10.6 SDK [click here for support] GarminGpsControl: Version: 4.0.2.6 Beta - 10.6 SDK [click here for support] Silverlight: Version: 5.1.10411.0 - 10.6 SDK [click here for support] DirectorShockwave: Version: 12.1.6r156 - 10.6 SDK [click here for support] JavaAppletPlugin: Version: update version 51 check Java 8 The internet user Plug-ins: (does that mean?) Web of Google Earth plugin: Version: 7.1 [click here for support] Safari extensions: (what does this mean?) EverNote Web Clipper PIN button 3rd party sous-fenêtres preferences: (does that mean?) Akamai NetSession preferences [click here for support] Flash Player [click here for support] Java [click here to support] Time Machine: (what does this mean?) Time Machine not configured! Top of page process CPU: (does that mean?) 26% mdworker (14) 6% WindowServer 1% kernel_task 1% galileod 1% Fitbit connect Menubar Helper Top of the process of memory: (does that mean?) Mds_stores 729 MB Kernel_task 434 MB Firefox 426 MB Mdworker (15) 225 MB ITunes 123 MB Virtual memory information: (does that mean?) 18 MB of free RAM 3.98 GB used RAM (623 MB Cache) 23 MB used Swap Diagnostic information: (does that mean?) December 13, 2015, 16:34 /Library/Logs/DiagnosticReports/Safari_2015-12-13-163400_[redacted].hang December 13, 2015, 16:17:13 /Library/Logs/DiagnosticReports/Safari_2015-12-13-161713_[redacted].hang
December 13, 2015, 16:13:07 /Library/Logs/DiagnosticReports/Safari_2015-12-13-161307_[redacted].hang December 13, 2015, 16:12:44 /Library/Logs/DiagnosticReports/Safari_2015-12-13-161244_[redacted].hang December 13, 2015, 16:12:28 /Library/Logs/DiagnosticReports/Safari_2015-12-13-161228_[redacted].hang December 13, 2015, 13:57:09 /Library/Logs/DiagnosticReports/galileod_2015-12-13-135709_[redacted].crash 13 December 2015, 12:40:10 self-test - spent December 11, 2015, 20:26:39 ~/Library/Logs/DiagnosticReports/iPhoto_2015-12-11-202639_[redacted].crash 10 December 2015, 17:36:14 ~/Library/Logs/DiagnosticReports/PluginProcess_2015-12-10-173614_[redacted].cra sh Probably one of your third-party plugins or extensions. Sign in to your account of comments and test Safari. My Mac 2011 version 10.7.5 isn't running well... Help My Mac works strangely. Sometimes the PIN wheel takes forever. Sometimes things run really, really slow. His intermittent. And strangely it just started happening about 3 months ago. Here are my results of EtreCheck: EtreCheck version: 2.6.4 (224) Report generated 28/11/15-17:11 Time 02:31 Download EtreCheck from http://etresoft.com/etrecheck Click on the links [click for support] to help with non-Apple products. Click on the links [click for more details] for more information on this line. Click links [click to remove] for help to remove the adware. Hardware Information: (What does this mean?) iMac (21.5 inch, mid 2011) [Click here for the User Guide] iMac - model: iMac12, 1 1 2.5 GHz Intel Core i5 CPU: 4 strands 4 GB OF RAM BANK 0/DIMM0 OK 2 GB DDR3 1333 MHz BANK 1/DIMM0 OK 2 GB DDR3 1333 MHz 0/DIMM1 BANK Vacuum BANK 1/DIMM1 Vacuum Bluetooth: Old - transfer/Airdrop2 not supported Wireless: unknown Video information: (What does this mean?) AMD Radeon HD 6750M - VRAM: 512 MB iMac, 1920 x 1080 VX2253 series 1920 x 1080 @ 60 Hz Software: (What does this mean?) OS X Lion 10.7.5 (11G 63) - since the starting time: 6 hours Disc information: (What does this mean?) ST3500418AS disk0: (500,11 GB) (rotation) disk0s1 (disk0s1)
Macintosh HD (disk0s2) /: 499,25 (Go 298,98 free) HD (disk0s3)
OPTIARC DVD RW AD - 5690H) USB information: (What does this mean?) Western Digital My Passport 070 has 499,41 GB disk1s1 (disk1s1)
Back-Up (disk1s2) / Volumes/Backup: 499,06 (Go 269,54 free) Apple Inc. BRCM2046 hub. Apple Inc. Bluetooth USB host controller. Apple Inc. FaceTime HD camera (built-in) Apple Inc. IPhone. Logitech USB receiver Apple internal memory card reader Computer, Inc. Apple IR receiver. Lightning information: (What does this mean?) Apple IMac, Inc. Adware: (What does this mean?) Genieo, InstallMac Adware! [Click to remove] Kernel extensions: (What does this mean?) / Applications/StrongVPN Client.app [no charge] NET.strongvpn.Tun (1.0) [click for support] / Library/Application Support/ESET/esets/PlugIns/kext [no charge] com.eset.kext.esets_kac (600.01.40f01) [click for support] [no charge] com.eset.kext.esets_pfw (600.01.40f01) [click for support] / Library/Extensions [loading] foo.tap (1.0) [click for support] [loading] foo.tun (1.0) [click for support] / System/Library/Extensions [loading] com.eltima.ElmediaPlayer.kext (1.0) [click for support] com.wdc.driver.1394HP [no charge] (1.0.11 - 10.4 SDK) [click for support]
com.wdc.driver.1394_64HP [no charge] (1.0.1 - 10.6 SDK) [click for support] [loading] com.wdc.driver.USB - (1.0.3) [click to support] 64HP com.wdc.driver.USBHP [no charge] (1.0.14) [click for support]
[loading] net.telestream.driver.TelestreamAudio (1.1.0 - 10.8 SDK) [click for support] Startup items: (What does this mean?) Cocktail: Path: / Library/StartupItems/Cocktail TAP: path: / Library/StartupItems/tap Tun: path: / Library/StartupItems/tun Startup items are obsolete in OS X Yosemite Launch system demons: (What does this mean?) [loading] com.apple.devicemanager.plist -no signature! Launch officers: (What does this mean?) [failure] com.brother.LOGINserver.plist [click for support] [click for more information] [loading] com.divx.dms.agent.plist [click to support] [loading] com.divx.update.agent.plist [click to support] [loading] com.google.keystone.agent.plist [click to support] Launch demons: (What does this mean?) com [running]. WesternDigital.WDSmartWareD.plist [click to support] [loading] com.adobe.fpsaud.plist [click to support] [operation] com.eltima.ElmediaPlayer.daemon.plist [click to support] [failure] com.eset.esets_daemon.plist [click for support] [click for more information] [loading] com.google.keystone.daemon.plist [click to support] [loading] com.maintain.HideSpotlightMenuBarIcon.plist [click to support] [loading] com.microsoft.office.licensing.helper.plist [click to support] [operation] com.wdc.WDDMservice.plist [click to support] [loading] com.wdc.WDPrivilegedHelper.plist [click to support] [loading] net.sourceforge.MonolingualHelper.plist [click to support] User launch officers: (What does this mean?) [loading] com.adobe.ARM. [...]. plist [click for support]
[loading] com.genieo.completer.download.plist.eset [click to support] [loading] com.genieo.completer.update.plist.eset [click to support] [failure] com.jdibackup.ZipCloud.autostart.plist [click for support] [click for more information] [failure] com.jdibackup.ZipCloud.notify.plist [click for support] [click for more information] [operation] com.spigot.ApplicationManager.plist [click to support] Items in user login: (What does this mean?) Dropbox application (/ Applications/Dropbox.app)
Hidden WDSecurityHelper Application (/ Applications/WD Security.app/Contents/WDSecurityHelper.app) K9-MacOptimizer UNKNOWN (missing value) Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app) StrongVPN Client Application (/ Applications/StrongVPN Client.app) WDDriveUtilityHelper Application (/ Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app) ESET Cyber Security UNKNOWN (missing value) Other applications: (What does this mean?) [performance] [0 x 0-0 x 10010].com.getdropbox.dropbox [performance] [0 x 0-0 x 15015].com.strongvpn.StrongVPN - customer [performance] [0 x 0-0x1b01b].com.westerndigital.WDSecurityHelper [performance] [0 x 0-0x1c01c].com.westerndigital.WDDriveUtilityHelper [performance] [0 x 0-0x1e01e].jp.co.canon.cijscannerregister [performance] [0 x 0-0 x 56056].org.mozilla.firefox [performance] [0 x 0-0x5c05c].com.etresoft.EtreCheck Plug-ins Internet: (What does this mean?) DirectorShockwave: Version: 11.5.0r600 [click to support] o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [click for support] OVSHelper: Version: 1.1 [click for support] OfficeLiveBrowserPlugin: Version: 12.3.0 [click for support] Silverlight: Version: 5.1.20125.0 - 10.6 SDK [click for support] FlashPlayer - 10.6: Version: 19.0.0.245 - 10.6 SDK [click for support] DivX Web Player: Version: 3.4.1.14 - 10.10 SDK [click for support] Flash Player: Version: 19.0.0.245 - 10.6 SDK [click for support] iPhotoPhotocast: Version: 7.0 - 10.8 SDK googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [click for support] QuickTime Plugin: Version: 7.7.1 AdobePDFViewer: Version: 10.0.1 [click for support] SharePointBrowserPlugin: Version: 14.5.8 - 10.6 SDK [click for support] JavaAppletPlugin: Version: 07 check the version of Java 7 update User Plug-ins internet: (What does this mean?)
fbplugin_1_0_3: Version: Unknown [click for support] RingCentralMeetings: Version: ZoomBundleVersionNumber - 10.9 SDK [click for support] CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support] WebEx64: Version: 1.0 - 10.6 SDK [click for support] Safari extensions: (What does this mean?) Omnibar Adware! [Click to remove] Searchme Adware! [Click to remove] YouTube Downloader Slick saves Adware! [Click to remove] Amazon shopping Assistant Adware! [Click to remove] eBay trading Assistant Adware! [Click to remove] 3rd party preference panes: (What does this mean?) AirServer preferences [click for support] Flash Player [click for support]
Java [click for support] MacFUSE [click for support] Perian [click for support] Time Machine: (What does this mean?) Time Machine not configured! Top of page process CPU: (What does this mean?) 5% WindowServer 3% fontd Firefox 1% 0% Dropbox 0% aosnotifyd Top of page process of memory: (What does this mean?) Firefox 483 MB ITunes 86 MB Dropbox 37 MB WindowServer 33 MB Finder 33 MB Virtual memory information: (What does this mean?) 1.86 GB of free RAM Used 2.14 GB RAM 1.02 GB used Swap Diagnostic information: (What does this mean?) November 28, 2015, 16:59:19 ~/Library/Logs/DiagnosticReports/plugin-container_2015-11-28-165919_[redacted]. Crash November 28, 2015, 10:44:03 self-test - spent See all the 'Reds' that says 'Adware '. That's your problem. Specifically, Genieo. This piece of software can put the most powerful Mac to its knees. And they are very difficult to get people to install, you can put huge inviting green banners that just say "Download", and if you are on a page where you expect to download something, you can click on the thought of Ad you download anything you want. My wife, a very experienced programmer was taken by Genieo and he did his very powerful Mac crawl. MalwareBytes Anti-Malware (formally AdwareMedic) https://www.Malwarebytes.org/> And then a new analysis with EtreCheck and if you still "Adware" withdrawal indicated that. Thunderbird just failed after an update. It does not open. I get the following message:Not found entry point cubeb_get_min_latency could not be located in gkmedias.dllAny help with what I can do to manage this?Thank you very muchChris e-mail message opens always mode full screen I use OS X Yosemite in a big iMac. My OS X mail after upgrade to Yosemite, now always opens my posts in full screen. It is very embarrassing and difficult to read and write because of the size of the screen. I'm not using the full screen as shown in Timed sequences. Is this the right choice and how it works! Hello! I am a newbie in LV, and I am creating a VI that is able to fly a small filtration unit I have build in my engineering studies. I have to control three magnetive valves which are connected to the Do0, Do1 and Do2 digital output on my USB 6009 I can't load my old games on vista - some will be most do not. Suggestions - cannot afford to buy a few new games, and most is not available; for example, Robert E Lee, civil war general. The games will load on xp not vista. Help Files saved on the wrong partition I was spared the HP_Tools partition backups (I don't know why...) and received error messages on disk space is low. I think I've resolved now. However, I am very confused. Can someone direct me to an article that explains the difference between baSimilar Questions
~/Library/LaunchAgents
~/Library/LaunchAgents/com.pcv.hlpramc.plist~/Library/AdvancedMacCleaner/Library/Application Support/amc London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
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