Adobe Licensing

While my annual subscription for the Master Collection rest 'Active', with Adobe confirming all payments have been received, my software says "Subscription expired" and cannot be used. Technical support gave me a number of folder last Tuesday, but I

Current problem:My Adobe product does not open and this is after he asked the serial nummber whenever I try to open a product of Adobe creative suite 5.5 I paid for twice this month, hoping it was a corrupt serial number. I suspect now the files cach

Hi all! I am a student of Web development, and I was thinking about a purchase of the Adobe Creative Suite Web Premium Student and Teacher Edition 5.5.I read a lot of posts but could not find all my answers. I even talked to Adobe online help, but it

One of my colleagues when you leave uninstalled society Frame 9 and Adobe Professional 8 on its system without disabling the license. Now, we would like to reuse the license for newly hired personnel but are unable to do so because the license is not

Hi, hoping someone can help.I started my course on a PC (I had recently a PC built when I started, so I couldn't justify the purchase of a Mac at the time). I am now about to purchase my first iMac and I'm still a student so I need the creative suite

Is it possible that I can purchase a license (with an education discount) and use it to my Mac and PC?By licensing: when I buy a copy I can install it on both PC OR two Macs, but not one of each, correct? Personally, I think it's a little ridiculous

I think to buy a laptop computer with Adobe CS5 Master Collection on it.Would I be able to use this software, if I wasn't the original buyer?How is allowed to work in a situation like this?

I am moving computers and need to know if I need to follow a procedure on my old computer to verify that it installs on my soon to be happen again.  Thank you very much for the help.

Hello!I had several problems with my new MacBook Pro with preinstalled OS Lion sound, it freezes constantly and will take me about 10 - 15 times just to turn it on.I have no solution to this problem while I was proposed to wipe all of my laptop and s

Hello:I'm not on CS5, but on CS4.  I've had this Adobe Design Premium for a loooooong time now. And it is ONLY on this PC. Suddenly, one of the very old hard drives (250GB) dies and is unreadable. Can I one day recover any, but whatever.  So have ano

HelloI bought used Master Collection CS4 full retail edition in April 2011. Then, the procedure of license transfer was simpler that now (order number was not necessary). Now, I wanted to sell this program, but the response during the procedure was:H

HelloToday I installed my new CS5.5 update on my Mac and now I wanted to disable and uninstall my old Suite CS4 - but it won't work.And Yes, I've already checked my firewall - off - but no luck.I tried to disable it in Photoshop, Illustrator and Flas

CS2, I bought a long time ago for my pc. Now I have a computer mac laptop I want to transfer my license to Ive updated to CS5 for the desktop pc. How can I go about it? Thank you! Ngaire

I recently installed Win 7 on my computer as a second operating system. I have CS3 install on OS Win XP on the same computer, can I uninstall it from XP and reinstall it on Win 7, then when I switch to CS5.5 will all be in Win7?  I have all my DVDs a

Product: Adobe creative suite 5.5 design premium - education editionComputer: iMac (OS 10.6.6)I got the serial number in the email on 1st Oct, activated the suite without problem and used Illustrator couple time. Yesterday when I opened Illustrator,

I got the CS4 and CS5 Master Collection installed on my Macbook Pro and Mac Pro. I have recently reinstalled the operating system and do not disable the software before I did. How to do this, so I can reinstall the software? The serial number of the

I recently bought CS5.5 Master Collection, students and teachers.  I was able to grasp the information required on the website to get the serial numbers.  The resulting screen gave three: Master Collection, Premiere Pro and AfterEffects.I'm not sure

The CS5.5 Master Collection and Production Premium include a license for 32-bit Premiere Pro and After Effects. If I understand correctly, this 32-bit license can be used on a separate computer (and another user) simultaneously with the 64-bit versio

HelloI just bought Adobe Production Premium student - PC version. I read that the license allows me to install it on two computers and indeed I have a laptop on which I would use it, but it's a Macbook. Is there a way I can install the Adobe on PC an

HelloI'm about to reformat and repartition my hard drive which has CS4 web standard and design CS5.5 standard installed on.I have to disable the software before reformatting and re - partitioning the drive?The software will be installed on the same c