0x8004FE21 error 'not genuine' on a pc windows genuine

I've had my computer for a while now, I think about 1 and a half to 2 years. My computer is windows genuine, and then I started having these errors. I tried clicking on the "pay online now", but it never seemed to work. I left 'solve online' for 15 minutes and vain. I even Redid the validation by telephone that he did not. Help, please.

Thank you

Paul Z

It would be great now if you reinstall your operating system

Each operating system needs an occasional repair work, and Windows 7 is no exception. If the source of the problem is corrupt data, a particularly brutal piece of malware or some other serious problem, you sometimes have to reinstall your copy of Windows.

Wiping your hard drive and perform a clean installation can be a huge headache. but fortunately, there is a way to repair a damaged Windows 7 installation while keeping all of your programs, data and user accounts. With Windows 7, you can perform an upgrade installation on-site to repair an existing installation of flaky. Although technically designed to upgrade from older Windows operating systems like Vista, the installation of on-site upgrade option can also be used to repair an existing installation of Windows 7.

Installation of upgrade in place involves several steps, starting by copying the installation files to the disk of destination and collecting settings and existing files.

Note that you must run the upgrade on Windows site; If your PC can not fully boot on the Windows desktop, this repair guide is not for you. A few other limits come later in the article, so be sure to carefully read the entire guide before attempting to repair your damaged copy of Windows 7. Run a repair installation should be your last resort, and you should consider only if you have already removed spyware from your PC, reinstalled the driversand tried in vain to restore from a previous (working) version of Windows 7 by using System Restore.

Prepare your PC for Windows 7

Before you perform a repair installation, you must take some precautionary measures to ensure that the process goes smoothly. The first step is to backup all of your critical files to an external storage device. Although the repair process is unlikely to fail or to one of your folders make sunk, it's always a good idea to back up your data.

Once you have saved important data from your system, we recommend that you uninstall all third-party security software such as antivirus applications or firewall. You can always reinstall them after completing the repair process; but since you'll be initiating this process of Windows, you need to delete security applications that actively scan files. You must also download and store all the drivers your system should function - especially the network controller, which indicates to your network adapter how to access Internet.

After you back up all your drivers, clean all temporary files and useless data accumulated during use extended in Windows 7. To do this, click the Start button, and in the search field, type Folder Options; and then press enter. In the Folder Options window, click the view tab and select Show hidden files folders and drives; and then click OK.

Then, run a disk cleanup open the start menu and select computer. Click on your primary drive (the default C: drive) and open the Properties menu. Select the Disk Cleanup utility in the lower right of the menu and select clean up system files. The disk cleanup utility should take a few moments to rescan the drive. Then, click the Other Options tab and select clean up in the section "system restore and shadow copies" at the bottom of the menu. In the dialog box that appears, click the Remove button. then navigate to the Disk Cleanup tab, check that all items in the files to delete list are checked and click OK. The disk cleanup utility should erase the system obsolete, temporary and other data files digital detritus. Depending on the amount of useless data on your drive, this step can last from a few seconds to a few minutes.

After you run the disk cleanup utility, you must manually clean a few records. Reopen the C: drive, and then double-click the Windows folder. Scroll through the list of folders and delete all the files in the Prefetch and Temp folders. Be sure to remove only the files within these two folders and not the files themselves. Then navigate back to the C: drive and double-click the users folder. In the users folder, double-click first your particular username folder then the AppData folder (if you do not see the AppData folder, you shouldn't have selected "Show hidden files, folders and drives" above), the Local folder and finally the Temp folder. This deletes all files in the Temp folder; Then restart your system.

Tags: Windows

Similar Questions

  • This computer is not genuine error Windows running: 0x8004fe21

    Hello

    I upgraded my hard drive and recreated my system (Windows 7 SP1) of a disk image. I now get the message "Windows is not genuine", but can't validate online by following the instructions.

    I had a discussion with the support of Microsoft yesterday who told me that the problem has been resolved, but - it is not!

    FYI I also can't run Windows Update service.

    Following other users posts I have tun the MGADiag utility, which is output as follows:

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - GCRF8 - WG2B2-M2C4Y
    The Windows Product Key hash: yt7UFhtW + 84mF/tenrA0L0O3v9o =
    Windows product ID: 00371-OEM-9308285-97457
    Windows product ID type: 8
    Windows license type: COA SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {513F403C-4064-4B02-88ED-4AF34557E1F8} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.160211 - 0600
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

    Other data-->
    Office details: {513F403C-4064-4B02-88ED-4AF34557E1F8}

    1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-* -.

    M2C4Y00371-OEM-9308285-974578S-1-5-21-1143011109-637282977-

    1221044415LENOVO3680DF3LENOVO6QET61WW (1.31)

    minor = '6' / >20101026000000.000000 + 0008AE50800018400FC08090409GMT

    Standard time (GMT 00:00)

    0 3 LENOVOTP-6 q

    109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-082-897457-02-2057-7601.0000-1642016
    Installation ID: 001515394121562673297032091636709713467323681276115676
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: M2C4Y
    License status: initial grace period
    Time remaining: 42120 minute (s) on (29 day (s))
    Remaining Windows rearm count: 3
    Trust time: 06/12/2016 11:25:12

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    Beyond: 0x000000000001EFF0
    Event timestamp: 6:9:2016 18:41
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: LgAAAAAAAQABAAEAAAABAAAABAABAAEA6GE0Ix7eaqQQ4lzhFBxmzGRKEgNcXQ ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC LENOVO TP - 6 Q
    FACP LENOVO TP - 6 Q
    HPET LENOVO TP - 6 Q
    BOOT LENOVO TP - 6 Q
    MCFG LENOVO TP - 6 Q
    SSDT LENOVO TP - 6 Q
    CO-SUBMISSION LENOVO TP - 6 Q
    ASF! LENOVO TP - 6 Q
    SLIC LENOVO TP - 6 Q
    SSDT LENOVO TP - 6 Q
    TCPA PTL CRESTLN
    SSDT LENOVO TP - 6 Q
    SSDT LENOVO TP - 6 Q
    SSDT LENOVO TP - 6 Q

    Any help appreciated.

    Altered the file: %systemroot%\system32\sppobjs.dll

    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Altered the file: %systemroot%\system32\sppwinob.dll

    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

    Altered the file: %systemroot%\system32\drivers\spsys.sys

    A common cause of mismatch is a defective Intel Rapid Storage Tech driver

    Download and install the latest version of...

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

    The following files are available for download from the Microsoft Download Center:

    For a 32-bit version of the Windows Installer update for Windows 7 for x 86 based systems (KB971033)

    http://go.Microsoft.com/fwlink/?LinkId=150841

    or if you have a 64-bit version of Windows

    Install update for Windows 7 for x 64-based systems (KB971033)

    http://go.Microsoft.com/fwlink/?LinkId=152411

    Source: http://support.microsoft.com/kb/971033

    Please, run again in normal mode and copy Microsoft Genuine Advantage diagnostic tool and paste the results into a response for further analysis:

    http://go.Microsoft.com/fwlink/?LinkId=52012

  • Does not work Windows genuine' with a 0x8004fe21 error code

    Separated from this thread.

    Gerry, I have the same problem described by Joachim and rvc2.  It began with me after KB3004394 has been installed on 10 December.  KB3024777 has been installed on 13 December, but I still get the pop up saying "this computer is not running genuine Windows" with an 0x8004fe21 error code.

    Updates appear in the history of update of review, but do not appear in the installed updates.

    I also have a Dell machine and this is certainly a legitimate copy of Windows 7 (64-bit SP1) with the product code for Windows under the battery cover.

    Any solution yet?

    Kind regards
    Dermo

    Hold off for now if you are not currently having this problem.

  • Error 0xc8000247; Cannot run Win Update in Win 7, also to receive Windows is not genuine Validation Code: 0x8004FE21

    I am running Win7 32 on a Dell laptop. Last week my hard drive failed, I replaced and restoring a backup. Everything works fine, but I started to have a 'not genuine' warning, even if the properties of the computer system is activated. I reinstalled the product key and a message of successful validation. Now, trying to run Win Update, it crashes. I tried to run the system update readiness tool, but received the error 0xc8000247. Read the other threads, I went to install Intel Rapid Storage drivers, but found that I do not run any of the supported controllers. OK, so what I do now? Here is my WGA report. Thanks in advance for any help.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - XHQ2Y - X3WPW-VCB7X
    The Windows Product Key hash: tBMtifFfZCsGzq588qXuuYwSjcU =
    Windows product ID: 00359-032-1673344-85503
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {91DCDF5F-921A-4254-B2DC-24BD03E84287} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330 - 1504
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: 2.0.48.0
    OGAExec.exe signed by: Microsoft
    OGAAddin.dll signed by: Microsoft

    OGA data-->
    Office status: 114 blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 VLK blocked 2
    Microsoft Office Professional Plus 2007-100 authentic
    OGA Version: Registered, 2.0.48.0
    Signed by: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\IEXPLORE.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {91DCDF5F-921A-4254-B2DC-24BD03E84287}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-VCB7X00359-032-1673344-855035S-1-5-21-1024249394-1781440430-1521716342Dell Inc.. Inspiron 1525 Dell Inc.. A17 20091027000000.000000 + 00084DA3807018400FA04090409Eastern Standard Time(GMT-05:00)03DELL M08 114114Microsoft Office XP Professional with FrontPage1039476F84C4B40044iCnywwNW1w4s9ukTIwGMGxyGic =54185-640-0000025-1788514100Microsoft Office Professional Plus 2007125DEBC7DD788DF10lCnzIRfi avUW2w2o6ODZvLSH3U plus89446-904-3714123-651311

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-032-167334-01-1033-7601.0000-2602012
    Installation ID: 013545669076491633697361629881693535955591004384136513
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: VCB7X
    License status: licensed
    Remaining Windows rearm count: 5
    Trust time: 17/09/2012 21:00:07

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 9:17:2012 12:51
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: QAAAAAEABgABAAIAAAAFAAAAAgABAAEA6GE + hDgowLJsPLbACiVGg2zMbqwGpJT7ovEgTz524IV2XuyUcBoqhQ is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    REFERENCE DELL M08 APIC
    FACP DELL M08
    HPET DELL M08
    STARTING DELL M08
    MCFG DELL M08
    M08 DELL SLIC
    OSFR DELL M08
    SSDT PmRef CpuPm

    Please start a NEW thread of your choice and include a MGADiag report...

    To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the button continue, which will produce the report.
    To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
    -* in your own thread *, please

    Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
    http://www.Microsoft.com/en-us/howtotell/hardware.aspx

  • Error windows is not genuine

    Original title: cannot reg.windows

    Computer motherboard Acer laptop failed, went out the hard drive and placed in the Dell laptop that the hard drive has failed now that is to say windows is not genuine.what should I do?

    Hello

    1. What is the operating system installed on your computer?

    2. are you an error code?

    Please follow the steps below.

    Method 1: Please check the status of activation for windows using the link below.

    For windows 7 and windows vista

    a. click the Start button

    b. right click on computer, select Properties

    c. Please check the activation status to the title of the windows activation

    For windows XP

    Click Start, point to programs, point to Accessories, point to System Toolsand then click Activate Windows.

    If windows is not activated, please activate windows by using the links below

    For windows 7 and windows vista

    http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer

    http://support.Microsoft.com/kb/940315

    For windows XP

    http://support.Microsoft.com/kb/307890

    Method 2:

    Please follow the steps mentioned below in the articles for Windows XP

    http://support.Microsoft.com/kb/916247

    http://support.Microsoft.com/kb/905474

    For windows 7 I would say allowing you to run the Microsoft Genuine Diagnostics tool then copy and paste the results into an answer here for further analysis:

    http://go.Microsoft.com/fwlink/?LinkId=52012

    Also I suggest you to check your product key and report to Microsoft about the issue.

    Check out the following link to report to Microsoft.

    https://www.Microsoft.com/en-us/howtotell/CFR/report.aspx

    For windows Vista, please use the link below

    http://support.Microsoft.com/kb/905226

    For more information, use the links below.

    http://Windows.Microsoft.com/en-us/Windows/help/genuine/validation-error

    http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

  • Error: This copy of Windows is not genuine, impossible to activate Windows Vista.

    Victorinox original title: it says that my copy of windows is not genuine. Why does he not my numbers?

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas: windows genuine

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi connielynn,

    Adding to suggestions from Carey Frisch, you can also check out this link.

    Error message when you try to activate Windows Vista: "an error has occurred."

    Hope the helps of information. Please post back and we do know.

    Concerning
    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows 7 - false "not genuine" message 0x8004fe21

    This has popped up for a week or two and I don't know what to do anymore. I have too much software installed and configured and too many files to erase it and start all over again.  Already run antivirus and Malwarebytes scan and clean the p.u.p.; nothing major stood out.  The system shows under license.  I deleted the key and readmitted with the sticker on the pc and managed to activate by phone, then a few days later the popup began. I tried to run the validation tool but kept getting script error popups. Here's the MCADiag:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - V326B - YM8P9-TFVY8
    Windows product key hash: kV/W5Pa9SJ28LF0dw + 1e1J8dzFI =
    Windows product ID: 00371-OEM-9309205-68866
    Windows product ID type: 8
    Windows license type: COA SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {198EC720-3504-4988-9E83-777A8B55FB7D} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.160121 - 1718
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a
    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002
    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002
    OGA data-->
    Office status: 100 authentic
    Microsoft Office Professional Plus 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed
    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.19061], Hr = 0x800b0100
    Other data-->
    Office details: {198EC720-3504-4988-9E83-777A8B55FB7D}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-TFVY800371-OEM-9309205-688668S-1-5-21-736812882-334025495-2603072088Hewlett-PackardHP Z400 WorkstationHewlett-Packard786 3 v03.1520101029000000.000000 + 0006A0C3F07018400FE04090409Eastern Standard Time(GMT-05:00)13HPQOEMSLIC-WKS100100Microsoft Office Professional Plus 200712AE84CD57C254D86RxsseMJcRJsk3/9UyNKWyh5v870 = 89409-707-2607625-6596114 
    Content Spsys.log: 0 x 80070002
    License data-->
    The software licensing service version: 6.1.7601.17514
    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-092-068866-02-1033-7601.0000-1872016
    Installation ID: 001023201890806620359884364742247350270896735971505955
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: TFVY8
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 08/07/2016-16:53:54
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 7:8:2016 15:48
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LgAAAAEAAAABAAIAAQACAAAAAQABAAEAXgoKcJTirNGG03iEwEgUCIBVmKLqgg ==
    Activation 1.0 data OEM-->
    N/A
    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC HPQOEM TYLSBURG
    FACP HPQOEM TYLSBURG
    HPET HPQOEM TYLSBURG
    MCFG HPQOEM TYLSBURG
    ASF!   HPQOEM TYLSBURG
    TCPA HPQOEM TYLSBURG
    SLIC SLIC-WKS HPQOEM
    LAURENCE HPQOEM TYLSBURG
    SSDT INTEL RCM PPM

    I think I can have it fixed. I found a help article that reported me here:

    https://Downloadcenter.Intel.com/download/22194

    downloaded and installed the aita_enu.exe - I'll keep an eye on the rest of the week.

  • Windows 7 is not genuine error... Black screen... Build 7601

    Hi all...

    If I had already installed 10 Windows on my laptop and it says so on my Microsoft account, but I had to reinstall Windows 7 for some reason any...

    So I was updating my laptop so that I can get 10 Windows installed again, I got the Windows Get 10 App and was about to install Windows 10 when this happened...

    After the updates were done, I restarted my laptop to see the message "your copy of Windows is not genuine" with the black screen and the Build 7601 below on the right.

    I tried everything but nothing seems to work and I can't even reach Microsoft...

    So here's the tool of Microsoft Diagnostic report...

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Code of Validation caching: 0xc004c4a2
    Windows product key: *-* - YG69F - 9M66D-PMJBM
    The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
    Windows product ID: 00426-OEM-8992662-00497
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {B905B07C-F87E-4DE1-A612-F388B412956C} (1)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150722 - 0600
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Opera\launcher.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {B905B07C-F87E-4DE1-A612-F388B412956C}1.9.0019.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-2833277221-3988167993-1736215243ASUSTeK Computer Inc. K54L American Megatrends Inc.. K54L.208 20110926000000.000000 + 000FAE13E07018400FE08090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7601.0000-2832015
    Installation ID: 001435963981725061767086630122827283479481259711183535
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: PMJBM
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trust time: 14:59:19 10/10/2015

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    Beyond: PASS
    Event timestamp: 10:4:2015 22:05
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: MAAAAAEAAQABAAEAAAABAAAABAABAAEAJJRINHSahpvm + giMQPAEbgjqFGDGrS5z

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC _ASUS_ Notebook
    FACP _ASUS_ Notebook
    DBGP _ASUS_ Notebook
    HPET _ASUS_ Notebook
    MCFG portable _ASUS_
    Co-submission _ASUS_ Notebook
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    ASF! INTEL HCG
    SLIC SLIC-MPC HPQOEM

    Hope Microsoft can see that and Yes need help from anyone and everyone out there... Thank you...

    You must reinstall the exact edition on your COA sticker:

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

    Review:

    How to: What are my options for Windows 7 reinstall media?

    and

    https://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

  • Windows 7 not genuine error

    My employer (a very large company) has improved my DELL OptiPlex 755 to windows 7 from XP.

    About 6 months ago, my Department got new computers and I could buy my DELL from the employer.  I was able to remove all requirements for network credentials and start without a password and all THE programs that have been installed by my company.

    I bought legally, had the blessing of my company and recently my desktop is black and the popups saying my windows is not genuine.

    I have not received a disc of Windows 7 or a key that he seems to have been a generic key used when I logged in our business network.  The only programs I have on the PC are SAGETV for my PVR needs, but also the drivers for the new video card and the tuners I've installed at home.  Except that it's clean.

    How to authenticate this installation?  The only key I have comes from the XP installation original came with the PC when I ordered it for my Department several years ago. Our IT Department must have used a license key generic that has been authenticated periodically when I logged in at work.

    I would be happy to provide MS my service of DELL or any other information code to authenticate this version of windows.

    What can I do?

    BR

    I suspect that you have a company key (KMS) who need to communicate with a server on a regular basis.  You can check the status by running this

    MGA Diagnostic Report:

    To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the button continue, after a short time, continue button will change to a copy button.
    Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

    One issue per thread:

    Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).

    It is simply too complicated to try to resolve the multiple problems in the same thread.
    Instructions of Ressik Kamin

  • Windows 7 is not genuine & error 0xC004F063 code

    Recently the windows phone 7 OS ultimate, said that this copy of windows is not genuine, so I tried to go online to solve.

    When I went to the website they told me to go to (http://www.microsoft.com/genuine/validate/DownloadValidationSupport.aspx?displaylang=en&Error=52&sGuid=0491ab8d-4e8e-45ce-8fab-f03615d59081&OSV=6.1.7600.2.00010100.0.0.001.00.1033&GenuineInfo=C004F063&ls=3), I downloaded the update and after it finished I clicked "continue" but it kept telling me to wait for it to finish installing, even though it has already finished. So, not help.

    When I tried to enter the activation code provided with the computer, it says that it does not work with my version of Windows 7 (more funny thing is, my computer came with a disk called "Windows 7" professional but after I installed it on my computer, it appears under Windows 7 ULTIMATE).

    When I used a program to find my true activation code, error 0xC004F063 code came. I read somewhere that the difficulty I have downgrade to my previous version of Windows, which is XP, and re-setting level to Windows 7. I tried to do, but I never got past the 2nd step, which tells me to insert the Windows 7 disc in my drive and restart the computer. The Windows Installer never came after the reboot window.

    Can someone tell me please how to fix the error 0xC004F063 code? I think this is the root of all the problems, because I do not think that any product key will work due to this error code. And please don't tell me to contact Microsoft technical support or anything like that because I don't have the time or patience to go through these steps, so please tell me directly how to solve.

    I would try to revive by phone:

    Activate Windows 7 manually:
    1. click on start and in the search for box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.
    4. Select the telephone activation option and brace yourself for a real person.

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • Copy of Windows is not genuine. Key and readmitted, but there is problem: error 0x8007000D

    Original title: Genuine Windows 7 license

    Have a genuine copy of windows 7 home. On PC at least 2 years

    Security removed Norton and installed AVG.

    Following that now says that copy of Windows is not genuine. Key and readmitted, but problem occurred:

    0x8007000D error code

    These data are incorrect.

    For fine analyzing and solving problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once saved, run the tool.

    Click on the button continue, which will produce the report.

    To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.

    -in your own thread, please

    Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!

    http://www.Microsoft.com/en-us/howtotell/hardware.aspx

  • Windows 7 activation error ""you can be a victim of software counterfeiting. " This copy of windows is not genuine. »

    Original title: Windws claims key is no longer valid.

    Windows worked fine, but suddenly I started to get a notification sayingyou may be victim of software counterfeiting. This copy of windows is not genuine. "I've had my laptop for about four years, and as I understand it, the windows license is not supposed to run out for as long as my laptop is functional. Does anyone have any suggestions as to what may cause this problem? Or am I actually supposed to renew my license windows after a few years?

    I tried various other suggestions, but none have worked. For example, many places would you delete the ""wgatray.exe ' file in Task Manager, but the file does not exist. " I also tried to enter my product key, but instead, I get an error code: 0xc004f063. Please help me.

    Try the following:

    Click Start, right click on computer

    Click on properties

    Scroll down to the Windows Activation

    Click on the link 'change product key '.

    Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

    or

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • Windows 7 Build 7601 this copy of windows not genuine error appeared on the office 20 minutes ago.

    Error 'Windows 7 Build 7601 this copy of windows not genuine' appeared on my computer laptop office 20 minutes ago. This software is authentic. She started to date, with laptop, gateway. I had this installed for more than a year and its use. It's the first, this message appeared.

    What can I do to get rid of the message AND make sure I'm getting good updates of Windows and other forms of support that goes hand in hand with genuine Windows software?

    Thank you in advance.

    Hello wolfields,

    Check out this link: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-is-showing-as-not-genuine/cbd43297-0e4d-458c-8487-9168c4cd668d

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Another Windows not genuine error - reinstall Windows-Pro -.

    I had to reinstall Windows 7 Pro on my computer.  Had trouble with the hard drive and had to reformat and blow to remove all partitions.  Now it says my version of windows is not genuine.  I have the real DVD - Windows 7 Pro - Service Pack 1 64-bit.

    I ran the Diagnostics tool of the MGA, but when I clicked on the "Copy" button I get the following error: could not create output files, hr = 0x800706b5. Please contact the support.

    Any help would be appreciated

    Hi Dave,.

    Thanks for the updates,

    Since you are unable to access the activation of the phone by entering commands, try the steps in the article and check if you can make the phone activation:

    Activate Windows 7 on this computer

    How to contact a Microsoft Product Activation Center by phone

    Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

  • Windows 7 not genuine error code 0xc004F063... Help?

    Hello can someone help.
    my laptop hard drive died recently.
    but no problem, I got a new. and reinstalled everything.
    just today, I got a message saying my windows 7 not genuine... but it is. It's a new hard drive only. How can I fix this please. I entered the key to product a few times now, so I know it's true...
    Thank you
    Error 0xc004F063 win7 Home premium

    you still have the installed OEM SLP key that can only be activated by normal means.

    you could try a bright light and a good magnifying glass to read the Charter contract.
    unused characters:

    E, U, I, O, A, S, L, Z, N and 1.0

    easily confused:

    B and 8 G and 6

    You can try to get help from your manufacturer.

    It is also possible (if you can take a picture of the tile) for the assistance of an Activation Center.
    When asked which service you need the ansafone phone, don't answer - it should oblige the operator to answer, who can deal with you.
     
    Be polite but persistent-, they should be able to help.
    If you try it, let us know what happens.

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