0x8004fe21 - "this computer is not running Windows" - KB3024777 update does not resolve the issue

Similar Questions

• Windows cannot be installed on this physical drive of this computer may not support the start-up this drive make sure that the drive controller is enabled in the computer's bios menu

  Hello world

  I know, there are several other threads on this topic, but I couldn't find a working solution. I currently have no OS on my DELL XPS 17 L702X. When I try to install from a USB stick bootable Windows 7 Home Premium x 64 I get this error message: windows cannot be installed on this physical drive of this computer may not support the start-up this drive make sure that the drive controller is enabled in the computer's bios menu.
  I've tried wiping HARD drive and reformat with GParted. I don't really know what I could do.

  I would be very grateful if you could help me

  Hello

  I suggest that you contact the manufacturer of the computer to change the BIOS settings and check if it is has updated the BIOS.

  Important: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Let us know the results. We will be happy to help you further.

• I just got my DVD for Lightroom 6 and it will not install and ReadMe directions do not resolve the issue or is not available.  There is no .exe file I can find on the disk.  What should I do?

  I just got my DVD for Lightroom 6 and it will not install and ReadMe directions do not resolve the issue or is not available.  There is no .exe file I can find on the disk.  What should I do?

  Try it please link below:

  Download Photoshop Lightroom

  I hope this helps.

  Greetings

  Megha Rawat

• I have the problem of error "this computer is not in the process of running windows". I've posted a copy of my report of diagnosis MGA.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE22
  Code of Validation caching online: 0x0
  Windows product key: *-* - RKR7J - BG6GJ-7YMDC
  The Windows Product Key hash: tZTfH0ni3KgZdoZu12w4JyGGLz0 =
  Windows product ID: 00371-618-8656987-85335
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {185435AD-2BFA-4F97-A22E-E10C8391674C} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {185435AD-2BFA-4F97-A22E-E10C8391674C}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-7YMDC00371-618-8656987-853355S-1-5-21-3621028071-1008099766-2742997306GatewayFX6840American Megatrends Inc.. P01-A3        20100517000000.000000 + 000FAB93B07018400FE04090409Time(GMT-05:00) Standard is03ACRSYSACRPRDCT100100Microsoft Office home and Student 200712582E5D7F44085B8LqoBPltBg96l439STVEcPh70l/4 =81602-OEM-6873263-421074

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-618-865698-01-1033-7601.0000-1462011
  Installation ID: 010896596895194484631411874410174833725943700274209672
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7YMDC
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 29/04/2015 15:49:01

  Windows Activation Technologies-->
  HrOffline: 0x8004FE22
  HrOnline: n/a
  Beyond: 0 x 0000000000000800
  Event timestamp: 4:23:2015 17:45
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAln3eMYSxJOwszRwhynHdlJBsfLN2Vg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC ACRSYS APIC1139
  FACP ACRSYS FACP1139
  HPET ACRSYS OEMHPET
  MCFG ACRSYS OEMMCFG
  SLIC ACRSYS ACRPRDCT
  LASRYVITRAGE ACRSYS OEMB1139
  ASF!            LEGEND I865PASF
  AWMI ACRSYS OEMB1139
  SSDT DpgPmm CpuPm

  As expected...

  I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas

  Please download and save to your desktop.

  Right click on the saved file and select extract all...

  Save it in the default location

  This should create a file sluicom64.reg

  Right-click on the file and select Merge

  Accept the warnings, you should then get a 'Success' message

  Close all windows and restart.

  Run another MGADiag report and view the results.

• I have a computer that is running Windows xp and when I push the power button, it automatically restarts

  When I push the power button, it starts up but when I see the Windows xp startup screen complete the restart of the computer around and does exactly the same thing again and again, so I can't use it, please help I need my computer =)

  towelsrawesome,
  Thanks for posting on the Microsoft answers Forum.  The first thing I would say is to remove all external devices from your PC (except the mouse and keyboard) and then restart.  If she does not always correctly, then try to start safe mode.  Here is a link that explains the Safe Mode and how to start to it: http://support.microsoft.com/kb/315222

  Post back with the results of these measures.  Also, let us know if something has changed recently on your system (hardware or software) and give us some details about your system.  Let us know the make\model of pc and which package XP version\service you use. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I get the update ending in 103. Download the drivers, but does not resolve the issue

  My speakers have stopped smoking. Ive tried everything. Ive pilots has been removed and reinstalled them one hundred times. Ive tried to get sound through my monitor via hdmi cable, nothing worked. essentially, each routed I, eventually a code 10. It will install the drivers but says theres a problem with the installation and the device will not work. Ive plugged into each port with each cable is there and nothing. I added a sound card and still no sound. card originated was off of the motherboard. is it possible that a cell phone charger was sitting on the cables of the loudspeakers and fried somehow my sound on the motherboard. ? I get the noise static speakers but that's all

  Hello

  Please contact the Microsoft Community.

  I wish that refer you to this article-

  http://Windows.Microsoft.com/en-us/Windows/Windows-Update-error-80070103#1TC=Windows-Vista

  Let us know if you have any other questions.

• iTunes does not recognize one of my devices. Option "Approve this computer" is not coming. Instead, "you allow this device to access...". "appears. What is going on?

  I don't know what is happening with my phone and my iPad. A week ago, I managed to sync and back up my devices in my laptop but somehow, now, it does not recognize. The option "Trust this computer" is not appearing the same. I almost tried everything / I restarted my computer and my device, reset the network settings, updated all the software simple, use as many USB cords and tried different every single port on my computer. Do you guys know what happens?

  This can help:

  If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

• This computer is not running windows genuine with error HrOffline: 0x8004FE21.

  Original title: this computer is not running genuine windows...

  So, I had this PC for about 3 years now, and even more. Since this computer was bought so long ago and not even by me, but my mother, I don't know where all the CD or have papers for it. However, I know for a fact that this computer IS running Windows. I've never had this problem before. It started to appear about 4 days ago. I read everywhere and I'm not entirely sure what I need to do about it because it seems that there are many different solutions to this problem. The only new thing I added to this computer was wifi. I added a TP-Link 450 Mbps Wireless-N dual band PCI Express Adapter. TL-WDN4800 model number. I had to open the computer, put it in and install the stuff that goes with it. I did about a week or two before this message starts to appear. I don't know if this could be the reason for the message «this computer is not running genuine windows...» "is displayed.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7600.win7_gdr.130318 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-4003750831-1906939945-749706782Hewlett-Packardp6715fAmerican Megatrends Inc.. 6.14 20101105000000.000000 + 00008B93607018400FC04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
  Installation ID: 014663125430160295483655688094396604208084972533908496
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Time to trust: 23/08/2014-20:04:05

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:22:2014 23:29
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAAABAAEAAQACAAAAAgABAAEAliuq8PB1jt4qFsQxAkwvAyys7DZcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  SLIC SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC

  Try the solutions in the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/after-running-happily-for-a-couple-of-years-IM-now/fa800e6c-E405-46E8-8c1A-9c59629df404

• "This computer is not running genuine Windows". 0x8004fe21

  Hello world

  Since yesterday, I received the notification of "this computer is not running genuine Windows" dreaded when I actually run windows genuine (OEM on a Lenovo laptop). I did some reading about other people who have had the same problem, but have not been able to find useful solutions.

  I have already run "chkdsk /f/r" on C:, and also "sfc/scannow", both in the command prompt high and after reboot, the computer is always give me the WGA notification.

  I also run a diagnosis with the MGADiag tool test and here is the log that.

  I think the main problem here is the line "manipulated files: % systemroot%\system32\sppcext.dll|sppcext.dll.mui" but I do not know what is the cure for this in addition to a clean install (I prefer not to do that, but in the absence of anything else, I can).

  Thanks in advance for any help I can get.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - JKHXW - D9W83-FJQKD
  Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
  Windows product ID: 00359-OEM-8992687-00249
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {72742F70-8E82-4A9C-9E72-4808A475F076} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {72742F70-8E82-4A9C-9E72-4808A475F076}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-FJQKD00359-OEM-8992687-002492S-1-5-21-3046892702-779874097-3938320044LENOVOLenovo IdeaPad Y580LENOVO5DCN38WW (V2.05)20120626000000.000000 + 00095253307018400FE04090409Time(GMT-08:00) Standard Pacific03LENOVOOC-01 100100Microsoft Office Enterprise 200712B164FFD67C6DF14ORWFxkM7sLbefndzYbXqXTLA5ZE = 8273474-81599-906-65014 1

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2152012
  Installation ID: 022134946495411850060811249994234593417236559335686161
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: FJQKD
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 21/08/2014-19:17:34

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000040
  Event timestamp: 8:20:2014 21:59
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln2cp3I + dxYu8trRRKP0jdDW + shEtT6RWqSWYw is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO OC-01
  FACP LENOVO OC-01
  HPET LENOVO OC-01
  BOOT LENOVO OC-01
  MCFG LENOVO OC-01
  UEFI LENOVO OC-01
  ASF!            LENOVO-CB-01
  SLIC LENOVO OC-01
  SSDT LENOVO OC-01
  ASPT LENOVO OC-01
  FPDT LENOVO OC-01
  SSDT LENOVO OC-01
  SSDT LENOVO OC-01
  SSDT LENOVO OC-01

  DOH - not enough caffeine when I posted...

  That should have read (as you may have guessed correctly)...

  I downloaded a file - kjiaa.zip - for my OneDrive to OneDrive Christmas

  Please download and save it.

  Right click on the saved file and select extract all...

  Change the target in C:\ and click Extract

  Close all windows (it would be a good idea to print these instructions!)

  Now restart the repair environment - as soon as the machine reboots, start pressing F8 - this should bring up the Advanced Boot Menu, at the top which should be the "Repair my computer" option

  Choose which

  You will need to identify yourself with your username and password.

  Choose the option of using a command prompt

  At the prompt, type

  DIR C:\kjiaa

  Press enter - if you get a "Not found" error test

  DIR D:\kjiaa

  or

  DIR E:\kjiaa

  The drive letter currently in use when you find the folder will need to be overridden (for) in the following command...

  XCOPY : \kjiaa : \windows\winsxs/y/i/s/v/h

  (e.g. XCOPY P:\wfire P:\windows\winsxs/y/i/s/v/h)

  Run the command (it should take almost no time) and sends it back to the command prompt, type

  OUTPUT

  and press the Enter key to quit the command prompt - restart windows in Normal Mode.

  Now, run SFC/scannow in a command prompt

  Then reboot and download new CBS.log and post a link

  Also, start a new report MGADiag and post that.

  Sorry about that!

• Get the Message After that recent Windows 7 update for this computer is not running Genuine Windows

  I bought this directly from computer to DELL 9 months ago. After the last update of Windows 7, I get the Activation screen pop up:

  "This computer is not current running Genuine Windows"

  I tried some of the suggestions on the community forum - did not work.

  I tried to re - activate Windows by phone - rejected

  I tried to follow the directions on the error screen - unfortunately, I seem to get lost in an infinite loop, tried to contact MS Support by eMail... I can never get the screen to contact technical support by email.  I'm trying this.

  This is the form of the output of the MS Genuine Advantage Diagnostic Tool:

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - M3DJT - 4J3WC-733WD
  The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
  Windows product ID: 00371-OEM-8992671-00524
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {DF706470-8353-4FE0-BF91-B476B1CC9AD5} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.160121 - 1718
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 114 blocked VLK 2
  Microsoft Office Professional Edition 2003-114 blocked VLK 2
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {DF706470-8353-4FE0-BF91-B476B1CC9AD5}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-3549810005-129049543-177520327Dell Inc.. Inspiron 3847 Dell Inc.. A06 20150115000000.000000 + 0005BFC3507018400F404090409Mountain Standard Time(GMT-07:00)03DELL WN09 114114Microsoft Office Professional Edition 20031159D1605114E3500vfZmaSmFPIYrLWTcZSZErUQg Fo plus73931-640-0000106-5735514

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1252015
  Installation ID: 001012827913503504119443300805063884364523993301059480
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 733WD
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 16/02/2016 10:26:03

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000010240
  Event timestamp: 2:11:2016 10:23
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAln1 + zOI4/OXyG2qmZoCBP/rNYBDI9g is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL WN09
  FACP DELL WN09
  HPET DELL WN09
  MCFG DELL WN09
  FPDT DELL WN09
  ASF! INTEL HCG
  WN09 DELL SLIC
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist
  MSDM DELL WN09
  LAURENCE INTEL HSW

  Thank you for your response.

  This is on a DELL computer.  I contacted DELL support and they have a bulletin on the basis of their knowledge.  The bulletin has a number of solutions for fixing this updates the BIOS including instructions, and updates the driver Intel.  For me, the update of the BIOS seems to have solved the problem.

  http://www.Dell.com/support/article/us/en/19/SLN104591/en

• "this computer is not running a genuine version of windows" I know that this version is authentic because it came installed with my laptop. How can I fix it?

  I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online" I clicked on the link and it opened a program who said that this version of windows is not genuine and buy a new version. This warning appears at regular intervals. What should I do? In addition I do not see the app 'Get windows 10' in the same taskbar so I can take advantage of an upgrade of the tax.

  I have run the MGADiag, and the results are as follows:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - GJY49 - VJBQ7-HYRR2
  Windows product key hash: W5/6nm6F2UPXrCkY5xUhXb / + 21 = g
  Windows product ID: 00426-OEM-8992662-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150525 - 0603
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]

  Other data-->
  Office details: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-HYRR200426-OEM-8992662-000062S-1-5-21-1267405743-3636759100-585774851Hewlett-PackardHP Pavilion Notebook PC g6InsydeF.1420120920000000.000000 + 00058173A07018400FE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC100100Microsoft Office Enterprise 2007127480B9502DF0D86oYWOW5ayFE3pZ jvTpuXYsY64JE plus 89388-707-8722531-65066 14

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600006-02-16393-7601.0000-0242014
  Installation ID: 006466603276732001145011356603354051021166721866343391
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: HYRR2
  License status: licensed
  Remaining Windows rearm count: 0
  Trust time: 21/06/2015-17:59:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000100
  Event timestamp: 6:20:2015 17:24
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GGQEglqXtSqHqge9HGqVORIoK8 + Mei3FuGWYw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC 183 HPQOEM
  HPQOEM FACP SLIC-MPC
  HPQOEM 183 DBGP
  183RD HPET HPQOEM
  STARTUP 183 HPQOEM
  MCFG 183 HPQOEM
  WDAT 183 HPQOEM
  UEFI 183 HPQOEM
  ASF! 183 HPQOEM
  SLIC SLIC-MPC HPQOEM
  SSDT HPQOEM INSYDE
  ASPT 183 HPQOEM
  HPQOEM 183 FPDT
  SSDT HPQOEM INSYDE
  SSDT HPQOEM INSYDE
  SSDT HPQOEM INSYDE

  The installed key is indeed for an ACER computer - and ONLY valid on this brand.

  You must reformat and reinstall with the help of authentic materials and key - HP!

• Everything started getting the message "this computer is not running genuine windows.

  I started getting the message "this computer is not running genuine windows.

  I tried re-activate online and still get the message.

  I tried activating by phone and still get the message.

  The message is on the screen and ran up MGADiag and got the following:

  Can anyone help?

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
  The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
  Windows product ID: 00371-OEM-9072953-34635
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  2007 Microsoft Office system - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

  Other data-->
  Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
  Installation ID: 009885890881275631194586153296712880021192777835802025
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 676B 3
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 01/04/2015-16:56:14

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  Beyond: 0x000000000001EFF0
  Event timestamp: 3:30:2015 21:34
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  Sony VAIO DBGP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  SLIC Sony VAIO
  ASF! Sony VAIO
  SSDT Sony VAIO

  Hi Mark,

  Please contact the Microsoft community.

  This problem can be caused, if any material changes or if the chips are corrupt.

  • You did significant hardware changes to the computer?

  Please follow the method below and check if this can help:

  When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

  This article lists the steps to rebuild the Tokens.dat file.

  https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

  Follow the article below for your reference and check if this can help:

  http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

  As it is an OEM computer, I suggest you contact Sony support if the problem persists.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

  Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

• "This computer is not running genuine windows", but it is to show that windows is activated when I press [windows and pause/break] key

  Separated from this thread.

  I get the "this computer is not running genuine windows" pop-up, here is my report MGADiag.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - YPVRJ - CY98W-YKBYY
  The Windows Product Key hash: KdkxSlx4eeh4k3BwFZt + xOR3wZ4 =
  Windows product ID: 00359-035-3534634-85107
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Professional Plus 2007-100 authentic
  Microsoft Office Standard 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-YKBYY00359-035-3534634-851075S-1-5-21-15647277-1746603913-3077797680HP-Pavilion,GX755AA-ABA m9177cAmerican Megatrends Inc.. 5.15 20071231000000.000000 + 000F5B93607018400FA04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC100100Microsoft Office Professional Plus 200712C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89409-726-2958074-6542814100Microsoft Office Standard 200712FmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89396-726-2958074-6553514 C0A25836FDBE5AC

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-035-353463-01-1033-7601.0000-3262013
  Installation ID: 002484782683952653327434861081612025197465929151977130
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: YKBYY
  License status: licensed
  Remaining Windows rearm count: 5
  Time to trust: 24/08/2014-14:41:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:23:2014 20:38
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEA6GFQuTryZMM2w + JsPsQIyr6kqSNa7GtvzDE =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

  Intel rapid storage driver installation

  try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

  (you want the download of iata_enu.exe)

  Once complete, please restart twice, then after another MGADiag report.

• "This computer is not running genuine Windows", but it is

  The Windows Activation Technologies message saying "this computer is not running genuine Windows", but it came from a major manufacturer (Dell) with the current operating system (Windows 7 Home Premium) preinstalled. I swap to a new HARD drive, but it was several weeks ago and it only happened in the last days. After that reading other threads here I downloaded and executed MGADiag, here is the result:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - QCPVQ - KHRB8-RMV82
  Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DDB2921D-EE13-4AB5-A560-87E6512C9B11} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130828 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {DDB2921D-EE13-4AB5-A560-87E6512C9B11}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-363886093-4080384779-1302471909Dell Inc.. Inspiron 1545 Dell Inc.. A13 20091023000000.000000 + 000A1A13D07018400F808090409GMT Standard Time(GMT+00:00)03DELL WN09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800095-02-2057-7601.0000-1872014
  Installation ID: 010210256490170986486636322586359515552660041681705100
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RMV82
  License status: licensed
  Remaining Windows rearm count: 4
  Trust time: 07/07/2014-18:19:51

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 7:4:2014 18:31
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID hash: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GFgz4Ly2jOianYOKB9UbewWED6Cj0bK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL WN09
  FACP DELL WN09
  HPET DELL WN09
  MCFG DELL WN09
  WN09 DELL SLIC
  SSDT PmRef CpuPm

  Looks like that driver Intel Rapid Storage defective.

  Download and install the latest version of Intel:

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

• This computer is not running windows genuine, even if his OEM installed OS and I recently changed my dying HDD

  I've recently updated my old WD Scorpio Blue HDD(640GB) format tip of Hitachi 1 TB 7200 RPM HARD drive.

  When I entered the serial number at the back of the laptop, it has not be activated and so I opted for the path of phone activation. (this was happening before too and I used to activate the phone, but never I had windows is not an authentic message).

  Windows has been activated successfully, and then, suddenly, after two days, I get a message "this computer is not running genuine windows.

  It's strange, because I formatted and reinstalled so many times before in the past on the old HDD.

  As far as I know, the serial number is related to the motherboard of the system and not the HARD drive right?  So I don't get as to why is - that say windows is not genuine. The features of Windows Update is disabled for me...

  Details of the laptop:

  Acer Aspire 5740 G, intel i5, 4 GB RAM.

  Installed antivirus: Avast Internet security (under license).

  Is could someone please help me solve this problem? I really need your help...

  I ran the diagnostic tool and here are the metrics for your info:

  --------------------------------------------

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 7RXDH - 7WJRY-7RWXV
  The Windows Product Key hash: znL + gtDjzVkjle9bRkUb78aZi84 =
  Windows product ID: 00359-OEM-9739176-04180
  Windows product ID type: 8
  Windows license type: COA SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {60926015-D8FF-4508-B929-FC2DBF7460BA} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

  
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {60926015-D8FF-4508-B929-FC2DBF7460BA}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7RWXV00359-OEM-9739176-041808S-1-5-21-665660579-3428823414-2099953851Acer Aspire 5740 Phoenix Technologies LTD.V1.22 20100318000000.000000 + 000945D3C07018400FC04090409India Standard Time(GMT+05:30)03ACRSYSACRPRDCT103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-6544814

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
  Activation ID: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00194-391-704180-02-1033-7601.0000-1422014
  Installation ID: 005341145813009622715733404012483761173336271660798603
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7RWXV
  License status: initial grace period
  Time remaining: 39720 minute (s) on (27 day (s))
  Remaining Windows rearm count: 3
  Trust time: 23/05/2014 12:44:06

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 5:22:2014 01:11
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GEC04LDSiaoQfTmYj3A6E7LHLVcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CALPELLA
  HPET INTEL CALPELLA
  START PTLTD $SBFTBL$
  MCFG INTEL CALPELLA
  SLIC ACRSYS ACRPRDCT
  SSDT PmRef CpuPm

  ----------------------------------------------------------------------------------------------------------------------------------

  Kind regards

  SUS.

  Hello

  You have reinstalled the Intel Rapid Storage Technology drivers.

  This can simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology:

  Installation at the time Intel Rapid Storage Drivers download and install from here:
  http://www.Intel.com/p/en_US/support/highlights/sftwr-prod/IMSM

  You can also refer to this thread and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/0x8004fe21-error-not-genuine-on-a-genuine-Windows/06667718-646e-E011-8dfc-68b599b31bf5

  I hope this helps.