This computer is not running windows genuine, even if his OEM installed OS and I recently changed my dying HDD

Similar Questions

• This computer is not running windows genuine with error HrOffline: 0x8004FE21.

  Original title: this computer is not running genuine windows...

  So, I had this PC for about 3 years now, and even more. Since this computer was bought so long ago and not even by me, but my mother, I don't know where all the CD or have papers for it. However, I know for a fact that this computer IS running Windows. I've never had this problem before. It started to appear about 4 days ago. I read everywhere and I'm not entirely sure what I need to do about it because it seems that there are many different solutions to this problem. The only new thing I added to this computer was wifi. I added a TP-Link 450 Mbps Wireless-N dual band PCI Express Adapter. TL-WDN4800 model number. I had to open the computer, put it in and install the stuff that goes with it. I did about a week or two before this message starts to appear. I don't know if this could be the reason for the message «this computer is not running genuine windows...» "is displayed.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7600.win7_gdr.130318 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-4003750831-1906939945-749706782Hewlett-Packardp6715fAmerican Megatrends Inc.. 6.14 20101105000000.000000 + 00008B93607018400FC04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
  Installation ID: 014663125430160295483655688094396604208084972533908496
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Time to trust: 23/08/2014-20:04:05

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:22:2014 23:29
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAAABAAEAAQACAAAAAgABAAEAliuq8PB1jt4qFsQxAkwvAyys7DZcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  SLIC SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC

  Try the solutions in the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/after-running-happily-for-a-couple-of-years-IM-now/fa800e6c-E405-46E8-8c1A-9c59629df404

• This computer is not running Windows genuine - help please

  I use a HP Pavilion 6675, I've had for a few years - it has been pre-installed with Windows 7 Home. Now I get a pop-up message of Windows Activation Technologies by saying that this computer is not running genuine windows. If I click on the link to solve online now, he takes me to a page that whirles around for a certain time and then trying to make me buy Windows genuine (which I already have!). It seems because of this problem, I am currently not able to install updates for Windows. At rang HP support, they want me re - set the computer to factory settings - seems too drastic for me. Surely, there must be a simpler solution? I saw the diagnostic tool mentioned on a couple of other threads, so I ran it. Here are the results. If anyone can help, I'd be really grateful.

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 0x8004FE21

  Code of Validation caching online: 0x0

  Windows product key: *-* - 73CQT - WMF7J-3Q6C9

  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG

  Windows product ID: 00359-OEM-8992687-00010

  Windows product ID type: 2

  Windows license Type: OEM SLP

  The Windows OS version: 6.1.7600.2.00010300.0.0.003

  ID: {585EF794-0317-4622-A6C9-A625B34539DE} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Home Premium

  Architecture: 0 x 00000009

  Build lab: 7600.win7_gdr.120503 - 2030

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 109 n/a

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->

  Office details: {585EF794-0317-4622-A6C9-A625B34539DE}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-4047330434-3358282502-3508933273Hewlett-Packardp6675ukAmerican Megatrends Inc.. 6.12 20100712000000.000000 + 000E9B93607018400FC08090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition

  Description: operating system Windows - Windows (r) 7, channel OEM_SLP

  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009

  Installation ID: 001975740814195864686493056611316271761364169606686183

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: 3Q6C9

  License status: licensed

  Remaining Windows rearm count: 2

  Trust time: 24/11/2012-13:01:07

  Windows Activation Technologies-->

  HrOffline: 0x8004FE21

  HrOnline: n/a

  Beyond: 0x000000000001EFF0

  Event timestamp: 11:24:2012 00:49

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  Altered the file: %systemroot%\system32\sppobjs.dll

  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui

  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

  Altered the file: %systemroot%\system32\sppwinob.dll

  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui

  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data

  Current HWID hash: KgAAAAEAAAABAAEAAQABAAAAAQABAAEA6GGAEXCc3BiUn8QxAkzgllxd

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0 x 20001

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  HPQOEM APIC-SLIC-CPC

  FACP SLIC-CPC HPQOEM

  HPET SLIC-CPC HPQOEM

  MCFG SLIC-CPC HPQOEM

  SLIC                                      HPQOEM                             SLIC-CPC

  LASRYVITRAGE HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC

  GSCI HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC

  Run the following commands at a command prompt
  NET STOP CRYPTSVC
  CAT2OLD REN C:\WINDOWS\SYSTEM32\CATROOT2
  NET START CRYPTSVC

  one when you're done, leave the system alone for at least an hour rebuilding the database, and then restart, and run another report MGADiag.
  Note that this will delete your update history - but will remain installed all the updates and can be found in the updates installed at registration.

• "this computer is not running a genuine version of windows" I know that this version is authentic. How can I fix it?

  I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online", I clicked on the link and downloaded something. I went to open it, but I was warned that he could not identify the Publisher so I cancelled. This warning appears at regular intervals. What should I do?

  Your report does not indicate that a problem.

  apply the next update if you do not have and see if it solves the problem, then:
  http://support.Microsoft.com/kb/3024777

  Restart, then wait a bit to see if the problem is resolved, if not:
  then:
  Click Start, right click on computer
  Click on properties
  Scroll down to the Windows Activation
  Click on the link 'change product key '.
  Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
  COA certificate of authenticity:
  http://www.Microsoft.com/howtotell/content.aspx?PG=COA
  ??
  What is the certificate of authenticity for Windows?
  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
  or
  How to activate Windows 7 manually (activate by phone)

  1) click Start and in the search for box type: slui.exe 4

  (2) press the ENTER"" key.

  (3) select your "country" in the list.

  (4) choose the option "activate phone".

  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  (6) explain your problem clearly to the support person.

  http://support.Microsoft.com/kb/950929/en-us

  If the problem persists:

  Check your hard drive for errors:
  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: chkdsk /f /r
  When you restart your system, your computer will be scanned for errors and will try to correct them.

  then

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

  Wait and see if the problem is resolved later.

• "this computer is not running a genuine version of windows" I know that this version is authentic because it came installed with my laptop. How can I fix it?

  I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online" I clicked on the link and it opened a program who said that this version of windows is not genuine and buy a new version. This warning appears at regular intervals. What should I do? In addition I do not see the app 'Get windows 10' in the same taskbar so I can take advantage of an upgrade of the tax.

  I have run the MGADiag, and the results are as follows:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - GJY49 - VJBQ7-HYRR2
  Windows product key hash: W5/6nm6F2UPXrCkY5xUhXb / + 21 = g
  Windows product ID: 00426-OEM-8992662-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150525 - 0603
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\slc.dll[Hr = 0x800b0100]

  Other data-->
  Office details: {398D0EBE-3C7A-4A21-9BCF-5F4A9B93FED8}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-HYRR200426-OEM-8992662-000062S-1-5-21-1267405743-3636759100-585774851Hewlett-PackardHP Pavilion Notebook PC g6InsydeF.1420120920000000.000000 + 00058173A07018400FE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC100100Microsoft Office Enterprise 2007127480B9502DF0D86oYWOW5ayFE3pZ jvTpuXYsY64JE plus 89388-707-8722531-65066 14

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600006-02-16393-7601.0000-0242014
  Installation ID: 006466603276732001145011356603354051021166721866343391
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: HYRR2
  License status: licensed
  Remaining Windows rearm count: 0
  Trust time: 21/06/2015-17:59:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000100
  Event timestamp: 6:20:2015 17:24
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GGQEglqXtSqHqge9HGqVORIoK8 + Mei3FuGWYw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC 183 HPQOEM
  HPQOEM FACP SLIC-MPC
  HPQOEM 183 DBGP
  183RD HPET HPQOEM
  STARTUP 183 HPQOEM
  MCFG 183 HPQOEM
  WDAT 183 HPQOEM
  UEFI 183 HPQOEM
  ASF! 183 HPQOEM
  SLIC SLIC-MPC HPQOEM
  SSDT HPQOEM INSYDE
  ASPT 183 HPQOEM
  HPQOEM 183 FPDT
  SSDT HPQOEM INSYDE
  SSDT HPQOEM INSYDE
  SSDT HPQOEM INSYDE

  The installed key is indeed for an ACER computer - and ONLY valid on this brand.

  You must reformat and reinstall with the help of authentic materials and key - HP!

• 0x8004fe21 - "this computer is not running Windows" - KB3024777 update does not resolve the issue

  Hello

  My Windows 7 has been giving me some problems lately. I get messages that "this computer is not running genuine Windows" (0x8004fe21). I'm running a genuine version of windows, and when I check the properties of my computer, it tells my that I have in fact validated my copy of Windows 7.

  I also had a problem when new updates to Windows Update settle not and after a few google searches, I have concluded that this must have been caused by bad KB3004394 update.

  It has been suggested that I deleted this update, but it did not show anywhere under installed updates.
  It has also been suggested that I downloaded the patch of "quick fix" KB3024777, which is supposed to remove the faulty update.
  I did, and since then, the issue of windows updates has been resolved. Again installing the updates of windows, but I still get messages I'm not authentic Windows.

  In addition, I tried all sorts of things, I found in online forums, but I don't remember exactly what those who were, because most of them were things that I didn't understand.

  Maybe you guys can help. Thank you in advance!

  I was told to run MGDiag and post the results here so here go us:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - QCPVQ - KHRB8-RMV82
  Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DFF68C19-1503-487E-A692-8C435EF12F1F} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {DFF68C19-1503-487E-A692-8C435EF12F1F}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-3113075717-3854388810-3852344427Dell Inc.. L421X XPS Dell Inc.. A14 20130522000000.000000 + 00011A80F00018400FE04130409Malay Peninsula Standard Time(GMT+08:00)03DELL CL09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800095-02-1043-7601.0000-1052015
  Installation ID: 019613804902779735492485549691725206407303392291262906
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RMV82
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 19/04/2015-16:10:57

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 4:15:2015 22:03
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAln3yCEagjqxGq8ILYPbwHZ5vvtyWYw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  CL09 DELL APIC
  CL09 DELL FACP
  DBGP DELL CL09
  HPET DELL CL09
  STARTING DELL CL09
  CL09 MCFG DELL
  TCPA DELL CL09
  CL09 DELL SLIC
  CL09 DELL UEFI
  ASF! REFERENCE DELL CL09
  CL09 DELL SLIC
  SSDT CRV COMPAL ORB
  ASPT DELL CL09
  FPDT DELL CL09
  SSDT CRV COMPAL ORB
  SSDT CRV COMPAL ORB
  LAURENCE DELL CL09
  SSDT CRV COMPAL ORB
  SSDT CRV COMPAL ORB

  I don't see anything abnormal in your report - which probably means that the problem is a race condition where your AV is to win the fight for access to certain critical files when the Service for the Protection of software needs to access.

  Certainly, it will disappear after a few days.

• This computer is not running windows 7, but wants to install wins 10

  I get the pop up that I'm not under a genuine version of windows 7. I tried to check the properties of the COMPUTER in the start menu it says activated. Can I run windows update, and he keeps trying to install Win 10. It's something that I don't need right now. What gives? I bought the computer new August 2015.

  Here is the copy of the MGAdiag report

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - MV8MH - 98QJM-24367
  The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
  Windows product ID: 00371-OEM-8992671-00437
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {59AFDF94-EA77-4D89-A066-EE4AB273C1D1} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.151019 - 1254
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {59AFDF94-EA77-4D89-A066-EE4AB273C1D1}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-2436700371-OEM-8992671-004372S-1-5-21-3442272461-2487105490-4034427868LENOVO90B7007JUSLENOVOIEKT28AUS20140910000000.000000 + 00001E03007018400F410090409Time(GMT-05:00) Standard is03LENOVOTC-03 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0142015
  Installation ID: 012245919535215815533770001483793766266743527243801243
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 24367
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 12/03/2015-21:56:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000004040
  Event timestamp: 12:2:2015 22:44
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAEAAQABAAEAAQACAAAABAABAAEACrZeXUiC + IEaArC6yNDW97wHjMYwT7DhpIXI9g ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO TC-03
  FACP LENOVO TC-03
  DBGP LENOVO TC-03
  HPET LENOVO TC-03
  MCFG LENOVO TC-03
  FPDT LENOVO TC-03
  FIDT LENOVO TC-03
  SLIC LENOVO TC-03
  MSDM LENOVO TC-03
  SSDT LENOVO TC-03
  SSDT LENOVO TC-03
  SSDT LENOVO TC-03
  SSDT LENOVO TC-03
  ADELINE LENOVO TC-03
  LAURENCE LENOVO TC-03

  I got sick of it. I don't have the possibility to reactivate windows under computer properties. And I didn't want to make the phone call to explain why I am reactiveting windows. So I drove back to a file image of seven and until there were now questions being a valid copy. At this time in my life that I have too many things to deal with, so I'm happy, I had an image file to fall back on.

  I wish MS would get their act so that what made their operating system. It is not valid, but it is also valid if you please upgrade to Windows 10.

• "This computer is not running windows" bought online drive, worked for awhile that started to get the message no real

  Bought the disk online, worked great, I had a few computer breaks down and built a new computer.  Many worked on the new computer for months... then the message "not authentic" began to appear.

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 50

  Code of Validation caching online: 0x0

  Windows product key: *-* - M3DJT - 4J3WC-733WD

  The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =

  Windows product ID: 00371-OEM-8992671-00524

  Windows product ID type: 2

  Windows license Type: OEM SLP

  The Windows OS version: 6.1.7601.2.00010100.1.0.048

  ID: {942260EC-6591-4F21-A3E3-8294A20E2321} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Professional

  Architecture: 0 x 00000009

  Build lab: 7601.win7sp1_gdr.130318 - 1533

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 100 authentic

  Microsoft Office Professional 2007-100 authentic

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program may Explorer\iexplore.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {942260EC-6591-4F21-A3E3-8294A20E2321}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-49902413-2146429849-4075169553to be filled by O.E.M. power O.E.M. American Megatrends Inc.. 0906 20120917000000.000000 + 00029343D07018400F204090409Central Standard Time(GMT-06:00)03100100Microsoft Office Professional 200712wznNXCj5jOP5M9 + Hd/snLz 0nek plus81605-901-0646624-659751 6CEFCA8B5E0CF0A

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition

  Description: operating system Windows - Windows (r) 7, channel OEM_SLP

  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1012013

  Installation ID: 011131536211024530581264179970830044519815721950230836

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: 733WD

  License status: Notification

  Reason for the notification: 0xC004F057.

  Remaining Windows rearm count: 3

  Trust time: 05/06/2013-08:16:38

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: 0x00000000

  Beyond: 0 x 0000000000000000

  Event timestamp: 4:12:2013 15:05

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAln2Q95FSdMRkx0ZSmkbS6a5dysQ + B251

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes, but no SLIC table

  Windows marker version: N/A

  OEMID and OEMTableID consistent: n/a

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  APIC                                    ALASKA                                A M I

  FACP                                   ALASKA                                A M I

  HPET                                    ALASKA                                A M I

  MCFG                                 ALASKA                                A M I

  FPDT                                    ALASKA                                A M I

  BGRT                                   ALASKA                                A M I

  SSDT AMD POWERNOW

  you use a Dell OEM SLP key on a motherboard retail. that does not work.

  OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates

• I get a pop up that says that this computer is not running windows genunie

  I've been using this computer from dec 2010 all of a sudden I wake up a pop that says that this computer running windows genunie not how to fix it?

  I ran the Diagnostic tool suggested 1.9.0027.0 with the following results:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
  The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
  Windows product ID: 00359-OEM-8992687-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DA3A44EE-3695-4C81-B47E-4DDD8B7E01C7} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120503 - 2030
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {DA3A44EE-3695-4C81-B47E-4DDD8B7E01C7}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-2417642685-859074727-1096029795Gateway NV59 Phoenix Technologies LTD.V1.09 20091126000000.000000 + 0002E813E07018400FC04090409Central Standard Time(GMT-06:00)03ACRSYSACRPRDCT109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3092009
  Installation ID: 002943852626818405599325422933479754348716776080198466
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7QJB7
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 06/08/2012-13:58:07

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:6:2012 12:55
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEQYILD3hFU8Zi87L/p774oXF0 =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CALPELLA
  HPET INTEL CALPELLA
  START PTLTD $SBFTBL$
  MCFG INTEL CALPELLA
  SLIC ACRSYS ACRPRDCT
  SSDT PmRef CpuPm

  Can anyone help?

  That usually fixes 80% of these symptoms. I just got an email with another possible fix.

  E-mail repeated here
  Another possible remedy for machines that do not respond to the
  Update the drivers of fast storage Intel - the symptoms seem to be
  identical in a report of MGADiag
  This list of incompatibilities of file that we know so well can also be caused
  by a 'locked' CATROOT2 folder - the solution is usual
  Rename the CATROOT2OLD file and reboot
  Unfortunately I do not know how to rename this file for sure. Now, I'm trying to find out.

• the computer is not running windows genuine error - 0x8004fe21

  Can someone please take a look at this for me and try to help me solve this problem.

  Here's MGAdiag are the result of a scan done today.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - HVVG2 - BYQWW-C9RM7
  Windows product key hash: 7zE3kaHDonGTO9nGRR9K26OxQf0 =
  Windows product ID: 00359-OEM-8703386-89207
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed by: Microsoft
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130104 - 1431
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-C9RM73S-1-5-21-1230100441-855475378-3297789758the system manufacturer,System Product NameAmerican Megatrends Inc. 00359-OEM-8703386-89207 2209 20100921000000.000000 + 000C6C13C07018400FE08090409GMT Standard Time(GMT+00:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00174-033-889207-02-2057-7601.0000-1012013
  Installation ID: 005235760673825394929195197560816794888293921525397146
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: C9RM7
  License status: licensed
  Remaining Windows rearm count: 4
  Trust time: 14/04/2013 15:17:35

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000000004
  Event timestamp: 4:14:2013 15:11
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\wat\npwatweb.dll

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAonYa9GwjGLC0g9ZmnBngRXyYtr7qgg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC0924 092110 APIC
  FACP0924 092110 FACP
  HPET 092110 OEMHPET
  OEMMCFG 092110 MCFG
  LASRYVITRAGE 092110 OEMB0924
  OEMOSFR 092110 OSFR

  Altered the file: %systemroot%\system32\wat\npwatweb.dll

  Please uninstall and reinstall the update for WAT...

  Close all open windows.
  Open a command prompt window, and then type the following command

  WUSA / uninstall /kb:971033

  and press the Enter key
  Accept updates in guard/confirmations and wait only to complete

  Copy and paste the result (if any) in the command prompt window to an answer here.
  Reset

  Reinstall the update of http://support.microsoft.com/kb/971033 
  Reset

  run another MGADiag report and post it.

• I have Windows 7 genuine, but I get messages saying that this computer is not running genuine Windows

  I get the message of Windows Activation technologies "this computer is not running Windows" for the last few days. When I click on 'Set online now' it takes me on the Microsoft site and offers I buy the new sofware. My Windows 7 is genuine and has been installed on my Sony Vaio again, so obviously I don't want to buy it again. After reviewing on community support area, I saw that MGADiag generates a report that could help solve the problem and it is copied below. Any help would be welcome.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - VGV87 - C7XPK-CGKHQ
  The Windows Product Key hash: sdEjrEJjW0FuXAhegYxl8GAkBYg =
  Windows product ID: 00359-OEM-8992687-00016
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {0FF6FE5D-A4FF-4177-A5B3-55B6F949C3AB} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130318 - 1533
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-

  517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {0FF6FE5D-A4FF-4177-A5B3-55B6F949C3AB}

  1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-

  -*-* - CGKHQ00359-OEM-8992687-000162S-1-5-21-641730022-471733996-

  4250773794Sony

  CompanyVPCEB11FDAmerican Megatrends

  Inc.. R0300Y8

  minor = '6' / >20100720000000.000000 + 000B55C3C07018400FC10090

  409GMT Standard Time (GMT 00:00)

  0 3 Sony

  VAIO109<>

  tions / >

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800016-02-4105-7600.0000-0192010
  Installation ID: 006076260434377233206665676742955105973341850993364523
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: CGKHQ
  License status: licensed
  Remaining Windows rearm count: 4
  Trust time: 28/09/2013 18:55:34

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 9:22:2013 19:28
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: MAAAAAEAAwABAAEAAAABAAAAAgABAAEA6GHy6bq ++ kVSxx7uGP9GKlhLNjgyiVxd

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  HPET Sony VAIO
  MCFG Sony VAIO
  SLIC Sony VAIO
  SSDT Sony VAIO
  SSDT Sony VAIO

  I wish to support engineers learn to read a diagnostic report.

  The common cause for these mismatches is a defective Intel Rapid Storage Tech driver

  Download and install the latest version of...

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=22194

  you want this one: iata_enu.exe

  Restart then run another MGADiag report and view the results.

• This computer is not running genuine Windows

  Hello, I restarted my laptop, and after we finished to load windows, I had a BSOD, because of this I have chosen to solve the problem, and after that I started getting the "this computer is not running genuine Windows.  Everytime I open anything windows related, whether it's calculator, Panel etc.

  

  I ran diagnostic tool and that's what I got:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - YG69F - 9M66D-PMJBM
  The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
  Windows product ID: 00426-OEM-8992662-00497
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {FDDCA154-94F5-4B53-806C-8A045B9C95D6} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {FDDCA154-94F5-4B53-806C-8A045B9C95D6}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-3026353293-4156347282-282539805Hewlett-PackardHP ProBook s 4540Hewlett-PackardF.42 worm 68IRR20130716000000.000000 + 00024223F07018400FE04270409GMT Standard Time(GMT+00:00)03100100Microsoft Office Enterprise 200712gN + n9 Zg3Fc66TYV4mB8Ojpnl2g plus89388-707-4698546-6504014 83D84101F291D86

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: not registered - 0x80070005
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GHMD36HooHeBIi5Pj1Y5w4UlmM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC HPQOEM 17F6
  FACP HPQOEM 17F6
  HPET HPQOEM 17F6
  MCFG HPQOEM 17F6
  ASF! HPQOEM 17F6
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  FPDT HPQOEM 17F6
  ADELINE HPQOEM 17F6
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci

  Hello

  -Have there been recent changes made on the computer before the show?

  I would suggest trying the following steps and check if it helps.

  Use the automated telephone system to get active Windows.

  1. click on Startand in the search for box type: slui.exe 4

  2. press enter on your keyboard.

  3. Select your country.

  4. follow the on-screen instructions and download the active Windows.

  If the steps above fails to activate, then the license store may be damaged. Try these steps and check.

  1. click on start and type cmd.exe.
  2. right click on CMD.exe and select "Run as Administrator"
  3. type: net stop slsvc (it may ask you if you're sure, select Yes)
  4. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  5. type: Rename tokens.bar tokens.dat
  6. type: cd %windir%\system32
  7. type in: net start slsvc
  8. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
  9 restart the computer twice.

  10. you may need to enter you product key and activate it.

  If the problem persists, I suggest you to contact Dell as your product key is a key system locked pre-installation.

  For more information, see the link.

  http://social.Microsoft.com/forums/en-us/44179f86-f8a6-4dc2-8692-b1637e72280b/Windows-license-types-explained

  Hope this information helps. If you have any questions, let us know. We will be happy to help you.

• How can I get rid of the error "this computer is not running genuine windows? I feel I have tried everything.

  I tried several of the fixes discussed on mine, the problem of the popup saying "this computer is not running genuine windows". I'm tired and ready by using Microsoft. I bought this computer with windows installed in 2011 and about a month ago I got the error. When I look at the properties of my computer, it says windows is activated. Help please.

  As expected...

  I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas

  Please download and save to your desktop.

  Right click on the saved file and select extract all...

  Save it in the default location

  This should create a file sluicom64.reg

  Right-click on the file and select Merge

  Accept the warnings, you should then get a 'Success' message

  Close all windows and restart.

  Run another MGADiag report and view the results.

• Everything started getting the message "this computer is not running genuine windows.

  I started getting the message "this computer is not running genuine windows.

  I tried re-activate online and still get the message.

  I tried activating by phone and still get the message.

  The message is on the screen and ran up MGADiag and got the following:

  Can anyone help?

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
  The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
  Windows product ID: 00371-OEM-9072953-34635
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  2007 Microsoft Office system - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

  Other data-->
  Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
  Installation ID: 009885890881275631194586153296712880021192777835802025
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 676B 3
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 01/04/2015-16:56:14

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  Beyond: 0x000000000001EFF0
  Event timestamp: 3:30:2015 21:34
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  Sony VAIO DBGP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  SLIC Sony VAIO
  ASF! Sony VAIO
  SSDT Sony VAIO

  Hi Mark,

  Please contact the Microsoft community.

  This problem can be caused, if any material changes or if the chips are corrupt.

  • You did significant hardware changes to the computer?

  Please follow the method below and check if this can help:

  When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

  This article lists the steps to rebuild the Tokens.dat file.

  https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

  Follow the article below for your reference and check if this can help:

  http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

  As it is an OEM computer, I suggest you contact Sony support if the problem persists.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

  Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

• This computer is not running genuine Windows) x8004fe22

  I started the thing, it's SCAM.  I called support and they told me that switching from XP to windows 7 was necessary.  So, I bought a copy of Windows 7 Home.  Then the party began.  THIS COMPUTER IS NOT RUNNING GENUINE WINDOWS.  Support and said thI had bought an illegal copy (NOT AUTHENTIC) and needed to purchase through MICROSOFT.  More money to spend.  So, I bought a copy of Windows 7 Pro.  Well Yes, I still get the same error.  Suppor; t ran the computer for two hours and said that it was my VIRUS program and I needed a better (MORE EXPENSIVE) program.  Hmmmm.  If somebody got this error and actually had it fixed with having to spend more money?  I think request a paper copy of windows, and then remove the hard drive.  Re-install and reload.  Data backup is with my VIRUS provider.

  As far as I know, no MS tech is be formed in MGADiag results until they reach level 3 - which is essentially Enterprise support.

  I read something like 20,000 reports in recent years - probably 10 times more than anyone else in the Tower of ivory or 3 ;)

  Good luck!