"this computer is not running a genuine version of windows" I know that this version is authentic because it came installed with my laptop. How can I fix it?

Similar Questions

• "this computer is not running a genuine version of windows" I know that this version is authentic. How can I fix it?

  I get a window that says "this computer is not running a genuine version of windows" I know that this version is authentic. There is a link that says "resolve online", I clicked on the link and downloaded something. I went to open it, but I was warned that he could not identify the Publisher so I cancelled. This warning appears at regular intervals. What should I do?

  Your report does not indicate that a problem.

  apply the next update if you do not have and see if it solves the problem, then:
  http://support.Microsoft.com/kb/3024777

  Restart, then wait a bit to see if the problem is resolved, if not:
  then:
  Click Start, right click on computer
  Click on properties
  Scroll down to the Windows Activation
  Click on the link 'change product key '.
  Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
  COA certificate of authenticity:
  http://www.Microsoft.com/howtotell/content.aspx?PG=COA
  ??
  What is the certificate of authenticity for Windows?
  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
  or
  How to activate Windows 7 manually (activate by phone)

  1) click Start and in the search for box type: slui.exe 4

  (2) press the ENTER"" key.

  (3) select your "country" in the list.

  (4) choose the option "activate phone".

  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  (6) explain your problem clearly to the support person.

  http://support.Microsoft.com/kb/950929/en-us

  If the problem persists:

  Check your hard drive for errors:
  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: chkdsk /f /r
  When you restart your system, your computer will be scanned for errors and will try to correct them.

  then

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

  Wait and see if the problem is resolved later.

• Am I not right in Dreamweaver version 13.1 or 13.2?  If I am, how can I get it?

  I bought Dreamweaver CS6, a few months after that he is out (student/teacher Version) on DVD and installed on my desktop and laptop. Am I not right in Dreamweaver version 13.1 or 13.2?  If I am, how can I get it?  I have to start all over again with creative cloud? (I was really hoping to avoid CC)...

  Thank you

  
  Dave

  Unfortunately, DW CS6 (ver 12) purchased on a perpetual license (DVD) is not eligible for the modernization of DW CC (13).  You must subscribe to the cloud of Creative.

  Nancy O.

• I have a genuine Windows XP. But I have not installed with it. How can I Authonticate my CD Key.

  I bought a genuine Windows XP.
  But recently I installed Windows XP with a pirated CD key.
  Now, how can I Authonticate my real CD key.

  You can also change the product key by using a product key update tool, you can download directly from the website below;

  http://go.Microsoft.com/fwlink/?LinkId=204141

• I installed the latest version of Adobe, now my games is huge and unreadable, how can I fix it

  I installed the latest version of Adobe, now my games is huge and unreadable, how to fix this?

  You should find the forum for any product it is and post your questions there.

  Here is a link to a page that provides links to all of the Adobe forums...

  The Forum links page: https://forums.adobe.com/welcome

• I turned on my computer this evening and all my files are gone. All images, office documents, everything. Then, a low disk space window kept popping up. Is it all the same to recover lost files and how can I fix the disk space is low?

  Please help I don't have the money to have someone come out and look for me.

  Welcome to the Microsoft Answers community.

  System Restore and the temporary files can be placed on your hard drive, but can easily be recovered.

  Try the utility Disk Cleanup to delete files and system restore points that you can safely remove.

  You can start disk cleanup, by doing one of the following:

  • Click Startand then click run. In the Open box, type cleanmgr, and then click OK.

    -or-

  • Click Start, point to programs, point to Accessories, point to System Toolsand then click on Disk Cleanup.

    -or-

  • In Windows Explorer or my computer, right-click the disk in which you want to free up space, click Properties, click the general tab and then click on Disk Cleanup.

  Remove files stored on your hard drive

  To remove files stored on your hard disk that you no longer use, follow these steps:

  1. Click Startand then click my computer.
  2. Right-click the disk in which you want to free up space, and then click Properties.
  3. Click the general tab, and then click Disk Cleanup.
  4. Click the Disk Cleanup tab (if it is not already selected), click to select the check boxes beside the files that you want to remove, and then click OK.
  5. Click Yes to continue it with this action, and then click OK.

  Remove Windows components

  To remove Windows components that you don't use, follow these steps:

  1. Click Startand then click my computer.
  2. Right-click the disk in which you want to free up space, and then click Properties.
  3. Click the general tab, and then click Disk Cleanup.
  4. Click the Other Options tab, and then under Windows components, click clean.

     The Windows Components Wizard starts.

  5. In the components list, clear the check box next to the component you want to remove.
     • A checkbox grayed out next to a component indicates that only some of its subcomponents are installed.

       If you want to remove a subcomponent, click Details, clear the check box next to the subcomponents that you want to remove, and then click OK.

  6. Click Next.
  7. At the end of page Windows Components Wizard, click Finish.
  8. Click OK, click Yes to proceed with this action, and then click OK.

  Remove installed programs

  To remove programs that you no longer use, follow these steps:

  1. Click Startand then click my computer.
  2. Right-click the disk in which you want to free up space, and then click Properties.
  3. Click the general tab, and then click Disk Cleanup.
  4. Click the Other Options tab, and then under installed programs, click clean.

     The dialog box Add / Remove Programs is displayed.

  5. In the currently installed programs list, click the program that you want to remove and then click Remove (or Change/Remove).
  6. If you are prompted to confirm the removal of the program, click Yes.
  7. Repeat step 5 and 6 to delete other programs you use is no longer and then click close.
  8. Click OK, click Yes to proceed with this action, and then click OK.

  Delete restore Points

  To delete all points except the most recent restore restore point, follow these steps:

  1. Click Startand then click my computer.
  2. Right-click the disk in which you want to free up space, and then click Properties.
  3. Click the general tab, and then click Disk Cleanup.
  4. Click the Other Options tab, and then under System Restore, click clean.
  5. Click Yes to remove all but the last restore point.
  6. Click OK, click Yes to proceed with this action, and then click OK.

  I hope this helps!

  Lisa
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Not so much a question as letting you know that when I downloaded mozilla firefox I'm done with download trogen. Would you go through your code to solve?

  I downloaded mozilla firefox because I always said that it is safer to surf the net with her than IE and have used it for years. So I downloaded it on a computer in order to prevent virus popup problems I had. After Malware said they were all off the coast, I downloaded Mozilla... and again ran Malware only to find representatives of trogen trogen downloads and spyware infected files. I think that maybe someone messed with your codes. I have since sunk all of this, but thought you should be informed that there might be a hidden problem. Please check it out. Thank you

  If you wish to make such a request, please give more details as what antivirus or scanners, you used, what they find so-called and where exactly.

  Where did you downloaded Firefox from stood at www.mozilla.org or www.mozilla.org/firefox/all

  If you have indeed downloaded Mozilla (and not a random download site) then it is pretty much guaranteed to false positives.

  The installation program of small heel online for Firefox on Windows (served on mozilla.org) exists since Firefox 18.0 and still some antivirus clients gives still false positives about it although if customers have no problem with the complete configuration of www.mozilla.org/firefox/all

  39.0 Firefox has been out since July 2 so much time to find all these issues in all versions of Firefox 39.0 for Windows, Mac OSX and Linux.

  If it was true that Firefox 39.0 for Windows was a Trojan horse, then it would be a very hot topic here, the independent forums.mozillazine.org and tech autour sites even if Mozilla removed affected built quickly.

  I have seen people claiming viruses, Trojans or malware in Firefox releases in 12 years. Not once was as true as it was false positives subsequently fixed by the update definitions antivirus or just something that was detected in the Cache that makes these things harmless while in the Cache.

  The other times it was from users who have malicious software on their system, install Firefox, then did a scan and found should it is come with the installation of Firefox.

  There was a case back in Firebird 0.6 days a local accumulation contributed has been apparently infected (Chinese?, I forgot) that Firefox 1.0 was the first version to have other official other than en-US language.

• Since the update to version 10, Firefox inserts are no longer saved passwords. How can I fix?

  Password Manager remembers my passwords, but don't insert them at the newspaper in time. This started after updating to version 10. You will be prompted to save the new password, it will not insert the 'old'.

  Hey Patty1515,

  Have you looked at the section of the Base names of users and passwords are not saved ? There are lots of good information in there.

  If it's only a particular site, you experience problems with, you can also delete cookies from this site in order to make the site you not forget if you have created a remember me cookie by visiting to Tools > Options > privacy > Cookies: "Show Cookies" that there could be a "don't remember" cookie for this site.

  Hope this helps!

• My windows mail does not display the "sent items" when I send an email or reply to an email or click "request read receipt. How can I fix it?

  Windows Mail problems:

  1 not showing my sent emails or emails responded to my "sent items".

  2. when creating a new email and clicking on tools and then click on "Request read receipt" If does not appear in my "sent items".

  3. Please help me with this problem.  I need to keep track of what I send to businesses.  What happened to my Windows Mail?

  Windows Mail problems:

  1 not showing my sent emails or emails responded to my "sent items".

  2. when creating a new email and clicking on tools and then click on "Request read receipt" If does not appear in my "sent items".

  3. Please help me with this problem.  I need to keep track of what I send to businesses.  What happened to my Windows Mail?

  Click the sent items folder > view > current view > show all messages

  t-4-2

• My new Windows 7 live Movie Maker is not recognize my old files to windows movie maker (xp). How can I fix this?

  I had some movies from my child on my old windows xp system and computer scientists transferred all my data from this computer to my new which runs windows 7.  The new live version of movie maker won't recognize my files.  How can I fix this?

  I had some movies from my child on my old windows xp system and computer scientists transferred all my data from this computer to my new which runs windows 7.  The new live version of movie maker won't recognize my files.  How can I fix this?

  ==================================================
  This happens when the former projects include transitions and effects which are
  not included with Windows Live Movie Maker.

  Best bet IMHO... create new projects, or install earlier versions of Movie Maker.

  See the following articles:

  5 versions of Windows Movie Maker in Windows 7
  http://www.brighthub.com/multimedia/video/articles/25282.aspx

  Windows 7 - XP Movie Maker 2.1 edition... but in Windows 7
  http://www.brighthub.com/multimedia/video/articles/28935.aspx

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• How can I fix the "... / dev/vmnet0 is not running" _permanently_?

  A ran merger with happiness for quite some time, all very good, no problem.  Upgraded to Mac Snow Leopard and now every time the computer is restarted merger cannot access the LAN bridge, which gives the message:

  "The network on/dev/vmnet0 bridge device does not work".

  I managed that mitigated thanks to the tried and true and often recommended:

  sudo/Library/Application Support / VMWare Fusion / boot.sh - restart

  command.  However, at the next restart I have to run this new.

  So my question is this: How can I fix this problem so that this command should not be run on each reboot?  What makes break my update of Snow Leopard?

  Thank you

  J.

  How can I fix this problem so that this command should not be run on each reboot?  What makes break my update of Snow Leopard?

  The update probably got rid of the startup item that calls boot.sh. Relocation of Fusion (this will not affect your virtual machines) should fix things upward. In general I would say reinstallation Fusion on a major change of OS version, that I wouldn't count on any last thing being kept properly.

• I replaced my netbook with a SSD HD and reinstalled Windows Starter with original OEM key. Now, he had become an evaluation version. How can I fix it.

  I replaced the HD with an SSD in my netbook.

  Due to the change of material (disk) I couldn't use recovery option.

  So, I reinstalled Windows Starter from scratch with the original OEM key (on the back of the Samsung netbook...

  After a delay of a licency says Windows is not is no longer valid (end on assessment) and I have to buy a new version.

  I've already paid for this edition of starter, so I don't want to buy any update.

  Samsung CAL not does not help me, because the licensecode is Microsoft.

  How can I fix it?

  How can I reactivatie this Starter Edition is assembled of original Key?

  have you enabled it? Probably the initial 30-day grace period expired.

  How to activate Windows 7 manually (activate by phone)

  1) click Start and in the search for box type: slui.exe 4

  (2) press the ENTER"" key.

  (3) select your "country" in the list.

  (4) choose the option "activate phone".

  5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.

  (6) explain your problem clearly to the support person.

  If this does not work:

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

  Once downloaded, run the tool.

  Click on the button continue, after a short time, continue button will change to a copy button.

  Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

  Please indicate the version and edition of windows from your COA. do not specify the product key.

• I accidentally JUST bought the Windows version and I have a Mac.  How can I fix?

  I accidentally JUST to buy the Windows version and I have a Mac of Acrobat Pro.  How can I fix?  The site was so confused that I don't notice it.  And now, trying to find help... There is no phone number for support to call me. Help, please!  I hope that I don't have an error just $450!

  Hi JKrev1824,

  You can get the platform Swap made from version of Windows for Macintosh or if you want you can get the refund (if you purchased directly from Adobe) as well and purchase of the product to the correct version. But you must contact customer support.

  Here is the link to customer support Contact Customer Care , click on "always need help. You will get the drop down with all support options.

  Let me know if you need more help on this.

  PS - If this or any other response to answer your question, please take a moment to mark as helpful or correct response to make it easier for future users to find a solution to the same issue

  Thank you
  Florianne Jindal

• This computer is not running genuine Windows

  Hello, I restarted my laptop, and after we finished to load windows, I had a BSOD, because of this I have chosen to solve the problem, and after that I started getting the "this computer is not running genuine Windows.  Everytime I open anything windows related, whether it's calculator, Panel etc.

  

  I ran diagnostic tool and that's what I got:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - YG69F - 9M66D-PMJBM
  The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
  Windows product ID: 00426-OEM-8992662-00497
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {FDDCA154-94F5-4B53-806C-8A045B9C95D6} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {FDDCA154-94F5-4B53-806C-8A045B9C95D6}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-3026353293-4156347282-282539805Hewlett-PackardHP ProBook s 4540Hewlett-PackardF.42 worm 68IRR20130716000000.000000 + 00024223F07018400FE04270409GMT Standard Time(GMT+00:00)03100100Microsoft Office Enterprise 200712gN + n9 Zg3Fc66TYV4mB8Ojpnl2g plus89388-707-4698546-6504014 83D84101F291D86

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: not registered - 0x80070005
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GHMD36HooHeBIi5Pj1Y5w4UlmM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC HPQOEM 17F6
  FACP HPQOEM 17F6
  HPET HPQOEM 17F6
  MCFG HPQOEM 17F6
  ASF! HPQOEM 17F6
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  FPDT HPQOEM 17F6
  ADELINE HPQOEM 17F6
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci

  Hello

  -Have there been recent changes made on the computer before the show?

  I would suggest trying the following steps and check if it helps.

  Use the automated telephone system to get active Windows.

  1. click on Startand in the search for box type: slui.exe 4

  2. press enter on your keyboard.

  3. Select your country.

  4. follow the on-screen instructions and download the active Windows.

  If the steps above fails to activate, then the license store may be damaged. Try these steps and check.

  1. click on start and type cmd.exe.
  2. right click on CMD.exe and select "Run as Administrator"
  3. type: net stop slsvc (it may ask you if you're sure, select Yes)
  4. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  5. type: Rename tokens.bar tokens.dat
  6. type: cd %windir%\system32
  7. type in: net start slsvc
  8. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
  9 restart the computer twice.

  10. you may need to enter you product key and activate it.

  If the problem persists, I suggest you to contact Dell as your product key is a key system locked pre-installation.

  For more information, see the link.

  http://social.Microsoft.com/forums/en-us/44179f86-f8a6-4dc2-8692-b1637e72280b/Windows-license-types-explained

  Hope this information helps. If you have any questions, let us know. We will be happy to help you.

• Everything started getting the message "this computer is not running genuine windows.

  I started getting the message "this computer is not running genuine windows.

  I tried re-activate online and still get the message.

  I tried activating by phone and still get the message.

  The message is on the screen and ran up MGADiag and got the following:

  Can anyone help?

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
  The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
  Windows product ID: 00371-OEM-9072953-34635
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  2007 Microsoft Office system - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

  Other data-->
  Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
  Installation ID: 009885890881275631194586153296712880021192777835802025
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 676B 3
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 01/04/2015-16:56:14

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  Beyond: 0x000000000001EFF0
  Event timestamp: 3:30:2015 21:34
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  Sony VAIO DBGP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  SLIC Sony VAIO
  ASF! Sony VAIO
  SSDT Sony VAIO

  Hi Mark,

  Please contact the Microsoft community.

  This problem can be caused, if any material changes or if the chips are corrupt.

  • You did significant hardware changes to the computer?

  Please follow the method below and check if this can help:

  When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

  This article lists the steps to rebuild the Tokens.dat file.

  https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

  Follow the article below for your reference and check if this can help:

  http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

  As it is an OEM computer, I suggest you contact Sony support if the problem persists.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

  Hope this information was helpful and let us know if you need more assistance. We will be happy to help.