10 Windows can't see G16 on wifi

I have a new computer with Windows 10. My Powershot G16 worked well with Win 7 and my portable devices, but I can't seem to connect to win 10. I installed the camera window, I ran the wireless configuration utility, which opens specific ports or services, and I can get the camera to say that he is connected to my computer on the network. But on the computer, opening the window of the camera just gives me the error message "cannot detect camera. Check the connection to the camera, and then try again. »

I can also navigate in the file Explorer and see the camera listed as a network connected device, but when I double click on it, he's trying to take me to a web page (by using the ip address of the network camera), and it will fail, saying that it can not display anything.

This camera is simply incompatible with Windows 10?

One of the selections is wifi support. Not sure if it will deal with your question. If this is not the case, call the support line cannon.

Tags: Canon Camera

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