Need a quick fix for Windows can't see the CD-Rom drive

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  Hi Michael,

  Thanks for posting your query in Microsoft Community.

  We would be happy to help you with the problem you are facing today. I understand the difficulty that is the problem, and I suggest you follow the methods below:

   

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• Can not see the external hard drive to my computer only in devices & Printers I tried many patches & need help please

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  I understand that you have a problem with finding printers and external hard drives in the computer. We apologize for the unhandiness caused to you and appreciate your efforts in trying to solve the problem.

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  2. You did changes to the computer before the show?
  3. Have you tried to connect the same external hard drive on another computer?

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• Device Manager can't see the DVD ROM

  I have a HP Pavilion dv9628nr notebook PC, with the version of BIOS F.31, running with Vista SP2.

  He stopped recently to recognize the DVD ROM, which does not show even as a device in Device Manager, so I can't uninstall or update the drivers.

  In the BIOS it is listed as a boot device, so it's there somewhere.

  I tried the Fix Windows, what has not worked as well as regedit to delete the LowerFilters registry entry (there was no UpperFilters one listed), but none of this has given me my DVD DRIVE in Device Manager.

  I wanted to try to disable AHCI mode for the drive controller in THE system BIOS, but it is not an Advanced tab available to get to this. And I don't know if this will solve the problem anyway.

  Suggestions appreciated. Thank you and Merry Christmas.

  Hello

  First, reset the defaults in the bios as follows.

  Shut down the laptop.  Tap here to f10 as soon as you start Notepad to open the menu of the bios.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Check if the drive now appears in Device Manager - if it doesn't, try the following.

  Even if the optical drive is listed under bootable devices, it can still have a hardware problem

  An option here, you could try this will give a good indication that the problem is with Windows or the optical drive itself.

  Create a bootable Ubuntu CD

  The Ubuntu CD that you create should work as you start the laptop (IE outside of the Windows operating system), so if this works do not, the problem is almost certainly a hardware with the DVD player problem

  On another PC, follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps described in the part 3 to 'Try' to see if this OS runs from CD.  The 'try' option does not need to install on the hard disk, it just runs from the CD.

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  Let me know if it will work.

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• Windows does not display the CD-ROM drive

  A week ago, my computer stopped showing me an icon for my DVD player. When I go into the Device Manager there is no option for CD/DVD players. I tried Microsoft Fix It, and he told me that there is no CD drive. I can not re - install a driver because the Device Manager does not display the CD players.

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  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

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  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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  ==========================================================

  After the foregoing:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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  When you start or restart the computer, go into the BIOS Setup mode (you must press a key, often Del or F2 or F10 or something similar) and see if the drive can be seen here.  If it cannot, then the reader has failed and must be replaced.

  writing in the new message: * e-mail address is removed from the privacy... *

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  The reader should also be recognized that even he is not formatted...

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