11 ITunes doesn't open in El captain

I just upgraded to El Captain 10.11.3. But now it seems that iTunes 11 does not open. Someone has ideas how to rectify this please.

This has been posted before, and can be useful.

How to uninstall iTunes Mac and then install again

Tags: iTunes

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    Please read this message before doing anything.

    This procedure is a test, not a solution. Don't be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The goal of this step is to determine if the problem is localized to your user account.

    Select the feedback connections* and log in as a guest. Do not use the Safari connection only 'user comments' created by 'find my Mac '.

    While signed in as a guest, you will have access to your documents or settings. Applications will behave as if you use them for the first time. Do not be alarmed by this behavior; It's normal. If you need any password or other personal information in order to complete the test, save, print, or write them before you start.

    Test while signed in as a guest. Same problem?

    After testing, log on to the guest account and in your own account, disable it if you wish. The files that you created in the guest account will be automatically deleted when you log out of it.

    * Note: If you have enabled 'find my Mac' or FileVault, then you cannot activate the guest account. The login 'User comments' created by 'Find my Mac' is not the same. Create a new account to test and delete it, including his home folder, after testing.

    Step 2

    The goal of this step is to determine if the problem is caused by changes in the system of third party that load automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

    Please take this step regardless of the results of step 1.

    Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

    Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

    The login screen is displayed even if you normally connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

    Test in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of steps 1 and 2.

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    Good morning funcourt,

    The first thing I would say to you receive the iTunes error message would be to upgrade your OS X to the latest version, which is the OS X 10.11.2.

    Download update of OS X El Capitan 10.11.2 Combo

    Another common troubleshooting step would be to start your computer in Mode safe

    OS X El Capitan: start in safe mode

    Start in safe mode can help you diagnose problems you're having with your Mac.

    Important: To print these instructions, click the Share button in the Help window, and then choose print.

    1. Choose the Apple menu > shut down.

    2. After your Mac stops, wait 10 seconds, then press the power button.

    3. As soon as you hear the startup tone, hold down the SHIFT key.

      You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.

    4. Release the SHIFT key when you see the gray Apple logo and progress indicator.

    To exit safe mode, restart your Mac, but no press during the startup.

    Boot into single user mode

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    If these two steps do not resolve your issue, try to create a new account to isolate if the problem is with your user account or if it is the scale of the system.

    How to test a question in another account on your Mac.

    How to test with another user account

    You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

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    1. In the Apple menu, choose System Preferences.
    2. Click the users and groups in the System Preferences window.
    3. Click the lock icon and enter an administrator name and password.
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    6. Give the user a name and first name, account name, and password.
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    If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

    Connect to the test user account

    Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

    Try to reproduce the problem

    Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

    If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

    If a problem occurs in account only one user

    Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

    • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
    • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

    If a problem occurs in more than one user account

    If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

    Once you have finished

    When you are finished testing, disconnect from the test account by choosing logout in the Apple menu. Then, connect to your original user account.

    You can Remove the account to test user created when you are finished. Make sure you're completely finished stable, and you don't need the files or settings you have created or copied there until you delete it.

    Get help

    If you need assistance with a problem software or hardware, Please contact Apple technical support. If you are working with a consultant, engineering or service provider to resolve a problem, remember to mention all the steps you have already tried and the results. Also mention the alert messages that you saw in the context of the question. You can take a screenshot of all the messages that appear to refer to it later.

    Last modified: July 9, 2015

    Take care

  • my itunes will not open and there is a pop up that rpet ' cannot read itunes library .itl file ' '.

    For some reason any my itunes will not open and there is a pop up that keeps saying "cannot read the itunes library .itl file ' and I don't know why it keeps coming back." Anyone know?

    Hi natalieribeiro,

    ·         What version of the operating system is installed on the computer?

    Follow these methods.

    Method 1: Follow the steps in the article.

    http://support.Apple.com/kb/TS1717

    http://support.Apple.com/kb/HT1923

    Method 2: Perform one perform a clean boot to see if there is any software conflict as the clean boot helps eliminate software conflicts.

    Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

    If the problem persists, contact Apple support for more help and information.

    http://support.Apple.com/kb/HE57

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    Hello

    What version of iTunes you have installed on your computer?

    Try the following steps:

    Step 1:
    make sure that you have installed the latest version of iTunes .


    Step 2:
    a. open the iTunes library folder.
    b. remove the following files to the library folder:
    iTunes Library Genius.itdb
    Genius.ITDB - journal of the iTunes library

    If the problem persists, then contact Apple support for assistance.

    Kind regards
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    Hello mamaKAT,.

    Read the Apple article listed here:
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    http://support.Apple.com/kb/TS1717

    If this does not help, you should contact Apple support or post in the Apple discussion forums.
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    This has already been done.

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    Hi Diane,

    1. What is the accurate and complete error message you get?
    2. don't you make changes to the computer before the show?

    I suggest you try the steps from the following link:

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    http://support.Microsoft.com/kb/2623670

    Come back and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

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