12 EP will not pass the Welcome screen

Just installed successfully first items 12 and organizer for the third time.  When I start the video editor in Premiere Elements, I can't move beyond the Welcome screen; who has a "Sign In" button and asks that I connect to Adobe.com. When I click on "Sign In", I get a mobile monitor of progress that eventually times out, but the Editor launches ever.  Same behavior when trying to launch the Organizer. I restarted the PC several times.

The desktop PC is a HP Pavilion Elite model e9120y. Any help in obtaining first of 12 items to launch is appreciated.

Thank you

John

System modelKY811AA-ABA e9120y
Type of systemPC x 64
ProcessorAMD Athlon (TM) II X 4 logical process, 4 Lossnay, 2600 Mhz, processor 4 910...
Version of the BIOS/DateAmerican Megatrends Inc. 5.06, 07-02-2009
SMBIOS version2.5
Windows directoryC:\Windows
System directoryC:\Windows\System32
Boot device\Device\HarddiskVolume1
Regional settingsUnited States
Layer of HALVersion = "6.0.6002.18005".
UsernameISLANDJACKH\Jack
Time zoneEastern Standard Time
Physical memory (RAM) installed8.00 GB
Total physical memory8.00 GB
Available physical memory5.14 GB
Total virtual memory19.8 GB
Available virtual memory16.8 GB
Page file space12.0 GB

Yes, you're right. I'm sorry that I do not see that. The program requires Windows 7 or later.

System requirements | Adobe Premiere Elements

I don't know what else to say.

Have you considered upgrading Windows 10? It's free.

Tags: Premiere

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