12 EP will not pass the Welcome screen
Just installed successfully first items 12 and organizer for the third time. When I start the video editor in Premiere Elements, I can't move beyond the Welcome screen; who has a "Sign In" button and asks that I connect to Adobe.com. When I click on "Sign In", I get a mobile monitor of progress that eventually times out, but the Editor launches ever. Same behavior when trying to launch the Organizer. I restarted the PC several times.
The desktop PC is a HP Pavilion Elite model e9120y. Any help in obtaining first of 12 items to launch is appreciated.
Thank you
John
System model | KY811AA-ABA e9120y |
Type of system | PC x 64 |
Processor | AMD Athlon (TM) II X 4 logical process, 4 Lossnay, 2600 Mhz, processor 4 910... |
Version of the BIOS/Date | American Megatrends Inc. 5.06, 07-02-2009 |
SMBIOS version | 2.5 |
Windows directory | C:\Windows |
System directory | C:\Windows\System32 |
Boot device | \Device\HarddiskVolume1 |
Regional settings | United States |
Layer of HAL | Version = "6.0.6002.18005". |
Username | ISLANDJACKH\Jack |
Time zone | Eastern Standard Time |
Physical memory (RAM) installed | 8.00 GB |
Total physical memory | 8.00 GB |
Available physical memory | 5.14 GB |
Total virtual memory | 19.8 GB |
Available virtual memory | 16.8 GB |
Page file space | 12.0 GB |
Yes, you're right. I'm sorry that I do not see that. The program requires Windows 7 or later.
System requirements | Adobe Premiere Elements
I don't know what else to say.
Have you considered upgrading Windows 10? It's free.
Tags: Premiere
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