1235dx dv5: need wireless network adapter
Hello
I've dealt with that since last December and still no solution. My wireless card is unstable and its release. It's a Broadcom 4324 A BRCM1028. I looked for a replacement and cannot be upgraded because of the whitelist of HP Bios. I tried to ask a question to HP about the card and there is no way without paying $60. I don't know why the whitelist is needed on an old laptop.
I am 100% disabled and most at home. I use my laptop computer almost all day to keep in touch with on the outside. I need a remedy because I can't afford a new laptop to life on the ISS.
Can someone tell me please in the right direction on what to do? I'm not savy on computers except substitute the basic things. I read on the web about changing the Bios but way to diffcult for me.
I am runing Windows 10 64 bits and 8 g memory.
Help, please! Thank you, John
You can purchase a compatible part of here:
http://PartSurfer.HP.com/WSearch.aspx?WCHAR=Y&SearchText=dv5%201235dx
Tags: Notebooks
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Welcome to the HP Forums!
I understand that you can not install a wireless card with your computer. I'll do my best to help you! Here are both available for your laptop:
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Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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-91 1 smcm-guest 28-8A-1C-FE-0D-80 Infra -50 1 smcm-guest 28-8A-1C-FE-0D-82 Infra -54 1 resnet 28-8A-1C-FE-B5-C0 Infra -48 6 smcm-guest 28-8A-1C-FE-B5-C2 Infra -47 6 resnet 28-8A-1C-FE-3F-40 Infra -91 6 smcm-guest 28-8A-1C-FE-3F-42 Infra -88 6 resnet Connection History Information for Auto Configuration ID 1 List of visible networks: 2 item(s) total, 2 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra No 87 Yes smcm-guest Infra Yes 87 Yes resnet List of preferred networks: 5 item(s) Profile: mobilenet SSID: mobilenet SSID length: 9 Connection mode: Infra Security: No Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: NETGEAR30 SSID: NETGEAR30 SSID length: 9 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: Yeager Network SSID: Yeager Network SSID length: 14 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: resnet SSID: resnet SSID length: 6 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: smcm-guest SSID: smcm-guest SSID length: 10 Connection mode: Infra Security: No Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028001 Information for Connection ID 1 Connection started at: 2015-03-08 14:48:33-522 Auto Configuration ID: 1 Profile: resnet SSID: resnet SSID length: 6 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 28-8a-1c-fe-b5-c2 Security and Authentication Configured security type: WPA2-802.1X Configured encryption type: CCMP(AES) 802.1X protocol: Yes Authentication mode: User only EAP type: Authentication not started Number of 802.1X restarts: 0 Number of 802.1X failures: 0 802.1X status: Success Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 13 Number of security packets sent: 13 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 400791 Ndis Tx: 204956 Unicast decrypt success: 0 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 1632 Rx failure: 846 Tx success: 240 Tx failure: 0 Tx retry: 24 Tx multiple retry: 12 Tx max lifetime exceeded: 0 Tx ACK failure: 60 Roaming history: 0 item(s) Diagnostic information (wireless connectivity)Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration Initialize status: Success Information for connection being diagnosed Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87 Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz) Interface type: Native WiFi Result of diagnosis: There may be problem
Diagnostic information (wireless network adapter)Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Native WiFi MSM Initialize status: Success Information for connection being diagnosed Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87 Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz) Interface type: Native WiFi Profile: resnet SSID: resnet SSID length: 6 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: Yes Result of diagnosis: There may be problem
Thanks for any help! It happened for about eight months and it's really frustrating.
Hello
Check with Dell and Broadcom, their documentation diagnostics online and drivers.
and ask questions in the forums about known problems. The two Dell driver update, then
Broadcom if there is more recent.Dell support
http://support.Dell.com/Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHSDell forums
http://en.community.Dell.com/forums/Dell PC Diagnostics
http://www.Dell.com/support/Diagnostics/us/en/19/
Broadcom - downloads and Customer Support
http://www.Broadcom.com/support/==============================
More troubleshooting:
It is possible that the drivers you use, even if later now available, are not
100% Windows compatible 8.1. Check with the manufacturer of your system (motherboard support
Manufacturer of custom systems) and/or the manufacturer of the device. This one, like Intel,
RealTek, Atheros and others may have newer versions is not available to the mother of system
-site of the manufacturer on board. And continue to check in with them regularly over the next year.
Also update the BIOS, drivers from the chipset of low level and major embedded and separate
device drivers.Download your applications and devices in Windows 8.1
http://Windows.Microsoft.com/en-in/Windows-8/get-apps-devices-working=========================================================
Don't forget to check the updates of the firmware on the router, because who can have a definite effect
on connections Windows 8.1 same if other OS systems connections are fine.Check with support of the manufacturer of the system (motherboard for customized systems manufacturer) and/or
the manufacturer of real device driver updates. If there is no newer versions re - install the same
ones. Ask known in their forums (if any) problems.===================================
General resolution: (after the above if necessary)
Free Wi - Fi and wireless problems
http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1Note the use of Win Key + X and Win Key + W (to access control panel, run,
and settings according to needs). Win + D key calls to the office and use
Win Key activates / deactivates the desktop and start screen.--------------------------------------------------------------
Control Panel - Network and sharing Center - solve problems
References to Vista also apply to Windows 7 and Windows 8.
Your router be guess here, you have successfully updated the firmware a possible
solution? And I would update your WiFi drivers on computers. How far away are they
you have set in the router? Are there obstacles in the path?Actually try updating your driver and disabling the network logon.
Control Panel - network - write down of the brand and the model of the Wifi - double click
top - tab of the driver - write version - click on update driver (can't do
nothing that MS is far behind the certification of drivers). Then right click on the Wifi
Device and UNINSTALL - Reboot - it will refresh the driver stack.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmDownload - SAVE - go where you put it - right click – RUN AS ADMIN.
You can download several at once however restart after the installation of each of them.
After watching the system Maker you can see the same device manufacturer
more recent versions. (Those become your fonts of rescue system manufacturer).Repeat for network (NIC) card and is a good time to get the other update
Drivers Windows 8 like updated drivers.The adapter in Microsoft Windows 8/8.1 network problems - how to fix? (Do not forget to see
This section-> update the NIC driver).
http://Windows.Microsoft.com/en-us/Windows-8/fix-network-adapter-problemsDrivers and Microsoft - Windows 8/8.1 - material
http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8Microsoft Windows 8/8.1 - Why Windows is not find my device?
http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-deviceMicrosoft Windows 8/8.1 - what happens if a device is not installed correctly
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly
------------------------------------------------------Make sure you know the details of connection to your wireless router - SSID and password.
You lose connection when you do and have to redo your logon.
Control Panel - Network & Sharing Center - set up a new connection or network
-----------------------------------------------------
And:
TechingItEasy - how to join a Wi - Fi network in Windows 8 by MVP Andre Da Costa
http://techingiteasy.WordPress.com/2012/06/09/how-to-join-a-Wi-Fi-network-in-Windows-8/Microsoft - Windows 8/8.1 - Web & Networking
http://Windows.Microsoft.com/en-us/Windows/Web-networking-help#V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1&Web-networking-help=Windows-8Microsoft - Windows 8/8.1 - Wi - Fi & Networking
http://Windows.Microsoft.com/en-us/Windows-8/WiFi-networking#1TC=T1-----------------------------------------------------
Microsoft - Windows 7 - Why is my Internet connection so slow? (applies to Windows 8)
http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slowMicrosoft - Windows 8/8.1 - wired and wireless in Windows problems
http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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