13 elements won't open on my mac

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  I apologize for the inconvenience that this may cause.

  Try the steps suggested in the given link:- http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements-premiere.html

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  Hi Robertc70810949,

  It is a digression of your technical question, but you haven't purchased two separate subscriptions for creative cloud? You are probably aware of this, but just in case you're not, a single Plan of creative photography cloud allows installation and activation on two computers. These computers can be two Macs, two windows, or one of each. See Adobe Creative Cloud FAQ for more information. Of course, you can have another reason to buy multiple subscriptions, but I wanted to clarify in case you can save yourself a little money.

  Kind regards

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