14-r008TX HP: HP 14-r008TX keyboard messup

Hello

I had the same problem, such as published in the section "HP G56 keyboard Messed Up, Please help.

Example:

Press g display gr

Press display h hu

However, the laptop is still under warranty and runs on Windows 8.

I don't have a USB keyboard to test, but the opportunity of virtual keyboard you have no problem.

Replacement of keyboard is covered under warranty?

If I have to pay, what is the cost?

I live in Malaysia.

Please advice.

TQ.

Hi @cemerkap,

Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your laptop 14-r008tx HP computer and issues with the key functions of your keyboard. Here is a document on the keyboard troubleshooting. You can watch the section marked wrong characters appear when you type.

Here is a link to uninstall the keyboard. Restart the computer after the uninstall, it must be reinstalled automatically.

Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system that may need updating.

And here you can check if it is under warranty and it is covered.

I would like to know how this happens.

Thank you.

Tags: Notebooks

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