15 u-010dx 360 touch screen: battery internal error: 601 on laptop HP 15-u010dx 360

My phone receives an error page indicating: internal error battery 601, will need to be replaced.

I had the laptop for less than a year and would like to know if this would be covered by a warranty of any kind, or how do I do to get this problem?

Thank you!

Hello

The 601 error is actually a bit misleading - it refers to your main notebook lithium-ion and not the cell RTC (cmos) on the system board, as it seems to suggest.  It usually begins to appear when the battery capacity when fell below 25% of its original value.  Further details on this on the next Document in HP.

http://support.HP.com/us-en/document/c01443470

The battery will be covered under the same term as your laptop, so just contact HP and will make replace - if necessary, you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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