17 - g015dx: properties do not stay together after restarting the mouse

Opening the control panel mouse properties I check the box to "Disable when internal and external pointing device USB pointing device is attached."  and click 'apply '.   I never use the Synaptics Touchpad and always use my USB wireless mouse.  After a reboot, the check box is disabled and the touchpad is enabled.  This is very uncomfortable with the touch pad and mouse works at the same time.

How can I make Windows 10 remember the setting "Disable internal pointing device when external USB pointing device is attached;"?

Thank you.

Russ

Hi Russ,

Try the following.

Hold down the Windows key and press R

In the run box, type regedit and press enter

In the registry editor, navigate to the following

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

Inside, look for a key named DeleteUserSettingsOnUpgrade

If it is present, right click on the key and select Edit

Set the field data of the value 0 (zero) , and then click Ok.

Close the registry editor.

Open the Synaptics Control Panel and enter a checkmark "Disable pointing device when internal and external USB pointing device is attached" and apply the change.

Check if the parameter is now kept after a reboot.

Kind regards

DP - K

Tags: Notebooks

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