I was somehow infected and after restarting the laptop, it goes to a white screen.

Original title: Virus

I have an old HP Pavilion 2008. I was somehow infected and after restarting the laptop, it goes to a white screen. Not even the HP logo lights up. I can't access installation even though I know which key press.

I created a bootable windows DVD 7 and a USB port. I can not even boot from one of them. With the DVD, it sounds like it wants to read, but there is something else wrong.

Any help would be greatly appreciated.

If the HP logo comes and you can't access BIOS, the problem is more likely to be at a lower level. A failed HARD drive should not prevent you from access to the configuration.

Several things can cause the logo appears at the top (I write from a HP Pavillion 2008). I've dealt with many laptops such as yours and have seen many causes. Faulty RAM memory is a. A problem with the video chip is another. In fact several kinds of tokens (two bridges, video..). A virus is more unlikely but not impossible (if he messed with your BIOS, it is possible).

If you don't see movement in your DVD or HARD drive, something I'm leaning more towards the video chip. Especially if it's Nvidia or Radeon - it would be a miracle if you use an HP laptop of 9 years with a powerful video (so that there is time) without having had any problems with it until now (mine is Intel). They overheat easily.

What I would do in your case:

1. remove the battery and unplug the unit. Give it 10 minutes and see what happens. Small chance, it would be useful, but it's easier to test.

2. If you are reluctant to remove anything yourself proceed to 4. Otherwise, open the case and look for a reset (might want to read in the manual how to do it), remove the internal battery.

3 try to remove the first (try to run) then the other of your plates to RAM (assuming you have two). During the race, all the tests remove the drive HARD and DVD just to eliminate the possibility of interference. If you manage to get started and get the logo and enter BIOS start adding parts back one by one and you will find the faulty one.

4. If it at a gas station. Now you can do anything, if you can not enter BIOS so it must be a hardware change.

Tags: Windows

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