17R 5737 sleep problems

I just bought an Inspiron 17R 5737.  I had exchange of Future SHop on HARD for one SSD drive. When I close the lid on my system for more than a few seconds, it takes about 30 seconds to restart, and I lose all my open Web sites, documents, etc.

I got future shop twice for this problem. This is a very unusual behavior for a laptop.

Papaclaude, tell him 4th post down by Rong - R.

http://en.community.Dell.com/support-forums/laptop/f/3519/t/19542884.aspx?pi239031352=10#20517102

Worked for me.  Can't believe how long this issue happened and Dell have done nothing in the way of a fix.

Tags: Dell Laptop

Similar Questions

  • Inspiron 17r 5737 Graphics Driver issues

    Hello

    My Inspiron 17R has serious problems with graphics drivers. I am running Windows 8.1. With the driver from the Dell website, it will just switch to the AMD graphics card, any game I try with a terrible execution.

    I tried the following drivers from AMD:

    14.4 - graphical glitches, but breaks sleep switch

    13.11 - glitches, stop work, sleep works when close/open the laptop, but sleep does not work when he sleeps because the computer is idle

    13.9 - bugs graphics sleep switch, but after have turned off, the next time that the machine starts it will blue screen with VIDEO_DXGKRNL_FATAL_ERROR, but it will start at the end after a reboot

    It seems rather shameful that Dells own driver is completely useless? Someone at - there a work around for this, or Dell are working on a fix?

    • Run Cleanup AMD utility: http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
    • Reset
    • Install this Chipset: http://downloads.dell.com/FOLDER01396329M/8/Chipset_Intel_W8_X03_A00_Setup-PJ3CT_ZPE.exe
    • Instal this driver video Intel: http://downloads.dell.com/FOLDER01699811M/17/Video_Intel_W84_A00_Setup-C7NDJ_ZPE.exe
    • Reset
    • Install this driver AMD: http://www2.ati.com/DriverS/mobile/13-9_mobility_win7_win8_64_dd_ccc_whql.exe

    Next time you reboot, everything should be good.

  • Portege z830-11J - Windows 8 - resume/sleep problems

    Toshiba, help Windows 8 problems with old laptops and Windows 7 computers.
    The problems seem to be hardware related, but I have to contact microsoft.

    Schould where can I go for Windows 8 curriculum vitae/sleep problems with this laptop.
    contact microsoft support would be useful?

    Thank you

    Jürgen

    Hi Jürgen

    I don t think that Microsoft would be able to help you usually the laptop manufacturers are responsible for own products

    If you have any problems regarding the features of the laptop, you will need to contact the maintainer authorized Toshiba in your additional countries, you can call the hotline of Toshiba.

    You can also ask the here community of users for some advice, assistance, etc.

    This Z830-11J is certainly win 8 supported as you can see here the model number in the Win 8 compatibility matrix: http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU

  • HP Spectre13-3010dx sleep problems, Shutdown

    Hello

    I recently bought this ultrabook and I noticed that the sleep and stop functions do not work as expected. Restart works very well.

    Description of the problem

    • When you try to put the computer to sleep, the screen goes black, but the system stays on (lights on the keyboard, the fan spins again). I'm unable to recover from this State unless I make a difficult stop (hold down the power button / stop) or wait 5 minutes, how the computer off simply. This kind of... defeated the purpose of "sleep". Haha.
    • Same thing happens when I stop the laptop - screen turns off, turns on and the fan turned on and unless I turned off by force, laptop remains in a vegetative state for five minutes and then shuts down its own.
    • In both cases, I am unable to recover from the black screen. No response from the computer, regardless of the key combination (Ctrl + Alt + Delete, etc.)

    I dug around here the support forums and noticed other people had issues similar, but on different computer models (i.e., Pavilion, dv6, etc.), so I tried to take these specific solutions to solve my problem, but there has been no result.

    Steps taken to solve the attempt

    • The laptop came with the version of BIOS Insyde F.09, so I updated the version of BIOS to F.13. Does not solve the problem
    • I went into the BIOS and reset all default settings. Still has not solved the problem.
    • I found another thread that the user had the same problem as me, but on a different model specifications. I tried to use their solution to roll back BIOS. However, it has not yet solve the problem.
      http://h30434.www3.HP.com/T5/notebook-lockups-freezes-hangs/shut-down-sleep-problem-HP-Pavilion-note... ***

    Note: Problem of this other user has emerged due to a BIOS upgrade, while my computer was delivered to me with this already existing problem.

    From this moment any help would be much appreciated.

    Thank you

    Mike

    ______________________________

    "I'm very much in the idea of genius to be beautiful." -Sean Booth

    Hi all

    I am not convinced that it could not help others, but they gave me a day after I posted this, notification to install updates on my laptop and these updates fixes the problem. I do not know what updates took place, but they work.

    For those who still know the problem, my apologies. I'm not really sure what HP update to solve this problem.

  • Close / sleep problem - HP Pavilion Notebook PC 15-e055st

    I have a problem with my laptop HP Pavilion 15, model 15-e055st, I bought two months ago with pre-installed Windows 8. I put tax at the operating system level to Windows 8.1 and seemed to work OK.  Then I used the HP Support Assistant to a few important updates, including BIOS and other software.  Following the HP update, that the computer would not Shut Down or sleep, but restart worked OK. When I try to stop or sleep, the screen goes black but the power light and the wifi of the keyboard light stay lit and the fan still works.  The machine will not this situation without me recover everything first do a hard reset by holding the power button down for five seconds.

    I trıed restore the software to the State before the update of HP but the problem still existed.  Two days ago, I updated the computer, which cancelled the operating system of Windows 8.1 for Windows 8.0 but closing down / sleep problem is still there.

    Can someone help me?

    It worked for me also!

    DaveyK, I'm really very grateful to you for the solution to this problem.  Thank you!

    I now get with some serious computing, until the next bug happens!

  • Edge 13 sleep problem win7 (intel)

    Hello

    I think I have a sleep problem with my edge. If I close the lid, I can still hear the hard drive by clicking on current time to time and CPU fan. I checked all the power settings and it should go to sleep and nothing should stop going to sleep. Case may be where the cover he never sleeps, but if I choose sleep from the start menu, it will sleep. And I checked all the places it should go sleep by closing the lid.

    Thing worries me a bit, it is that if I run in prompt command "powercfg - a" he reports this computer only supports the S3 (hybrid sleep) and S1 and S2 modes are not supported.

    Mystery solved:

    HW problem!

    A magnet located in the lower right corner of the cover of the computer, under the screen rectangle shaped box is too low!

    I tried one of my magnets "fridge" on the top of my power button and computer went to sleep state and _stayed_ in mode standby.

    * Sigh * I wonder what I should do to fix this problem? Magnetic tape to improve the weak magnet on my computer?

  • (Redirected) Upgrade to Windows 10, sleep problems

    I have sleep problems and stop once I've upgraded to Windows 10, the Dell Studio XPS 8100 won't go to sleep. The screen turns off, but the power LED remains lit and fan as well.

    Best of this post in the forum Windows 10 here:

    http://en.community.Dell.com/support-forums/software-OS/f/4997

    Bev.

  • Dell Inspiron 17r 5737 without graphics card. Can I get a new one?

    I bought a laptop DELL 17r 5737
    My specs are

    I7 4th gen - 4500U

    1 TB HARD DRIVE

    16 GB of Ram

    Graphics INTEL HD 4400

    17'3 inches (1920 x 1080) WLED

    My laptop doesn't have a graphics card dedicated AMD who had any other portable 5737. I bought it on ebay

    I searched all over the internet and concluded that all had a laptop inspiron 5737 different with Dell

    8 GB graphics card

    and screen resolution 1600 x 900

    and an AMD graphics card

    Now, if my laptop is the same as with the card removed (may be). I still have a chance to buy a new graphics card so that he... !! Given that the motherboard can be same with the graphics card slot empty inside. !! Please help me... !!

    You will need to replace the motherboard, which, on this model, replace the CPU as well, such as the CPU and GPU are permanently soldered to the motherboard.  Who's going to replace the expensive - probably 30 to 50% of the original system costs.  It will also void your warranty, if it is a review.

    If the system is less than twenty-one days of shipping, return it and order the model improved as you want.  If it's more than that, sell and buy the system improved - this is the only way to preserve your warranty and it will cost probably less than the replacement of the Board of Directors.

  • Error ' ' system timer was triggered "and hibernation / sleep problem.

    Original title: Hibernation and sleep problem?

    I bought a new laptop of Toshiba C55 series probably a little a month ago and for a while, it was fine, I had no problem. I had some mistakes with what is called a bad pool header, I've not experienced this once again. My main problem is with the sleep and hibernation. I went and disabled any parameter that would be extended automatically to my computer after a short period of time. It is set at only hibernate after like five hours, I'm never away from him that long. I don't want it to hibernate unless I put it specifically put into hibernation. I heard talking about hibernation is hard on your computer. I am usually only away from him for a couple of hours, so it's easier to have it in sleep so I can come back and get the right to return to work or what I was doing. I put it in mode 'sleep' whenever I need to go away for a few hours, for some time, I had no problem, he would go to the mode standby and stay there until I woke it. My problem is that most of the time when I put it in fashion watches, it goes to the hibernate after only a few minutes. WHY would he do that? And how can I stop it? There are times that I put him to sleep and he done as it should. Most of the time, but it goes to the hibernate after a few minutes. I don't want to make this period. Is there a setting I'm missing, I have conflicting settings on something? What is a small problem with Windows 8, or with my computer itself? The last thing I want to do is to restore it to factory settings and lost all the things that I have saved and have to reinstall my programs again.

    There is also something else showing in my event viewer I've ever seen before. That means when he says "system timer was triggered." And can someone tell me what means the bad pool header error and how to fix it?

    I found a solution, I noticed when I Hibernate the computer at night to go to bed is when it remains not in mode 'sleep'. I stopped it in hibernation at all now and it says in the mode "sleep" very well.

  • Dell Inspiron 15r 5537-sleep problem/change

    Hello

    Everytime I wake up my laptop from sleep by opening the lid and then pressing the power button it sometimes restart itself on the lock screen display. I want to got to solve this problem.  I have Windows 8.1.

    I solved my problem of reactivation of the laptop! REFERENCE DELL 5737 17R

    I'll try to explain what happened.

    After the upgrade to Win8.1, update windows try to update Inter HD graphic card driver preinstalled on dell systems. This video driver is * ESSENTIAL * for suspend/Hibernate/LidClose mode to work correctly.

    It's the signature of the update Win8.1 suggests to apply:

    [x] - Intel Corporation - graphics adapter - WDDM1.1, WDDM1.2, WDDM1.3 graphics card graphics card - Intel(r) HD Graphics Family

    DO NOT APPLY THIS UPDATE! *

    If you do, this will conflict with the graphics card from AMD and the result of the unpleasant problems, including:

    * Cannot restore black screen if you close lid and then reopening
    * Failed to properly put into hibernation
    * Cannot restore cut LCD monitor for powersave

    IF you see the DELL support site, you may notice that the LAST available Intel HD video is OLDER than the liveupdate installed (from microsoft).

    Solution:

    1. remove/uninstall all the animals AMD
    2 reset
    3. remove the driver Intel HD Video and reinstall the driver older DELL site
    4 reboot (unplug the network/lan... * IMPORTANT *)
    5 disable automatic LiveUpdate
    6. replace the network/LAN
    "" 7 locate the available update package, hide "xxxx WDDM1.1 graphics card.

    You want now, as a final, to say NO, NO reboot, THANKS to Intel video driver LiveUpdate.

    You now have a dell with prolonged sleep/standby mode of work.
    When I close the lid only to reopen it, finally the LCD back on.
    Don't let liveupdate reinstall this update of villain.

    Of course, the AMD accelerated graphics card won't work, because all the AMD drivers are now gone.
    I don't really like for now, I'll try to reinstall AMD/catalyst * ONLY * when a newer version from the DELL support site. They are stuck to the pilots in 2013, they are old enough, and I fear that they may cause other problems with Win8.1 too.

    Please Dell, give us a better experience, let's not lose all the time trying to correct your buggy drivers!

    Hope this helps someone.

    Paolo Marani, Italy

  • Dell U2715H as second monitor sleep problem

    I just bought a Dell U2715H monitor to connect to my iMac 27 "mid-2010.

    Implementation, the system works beautifully. Plug n play, as we are accustomed to the Apple universe.

    But after an automatic start, this morning, the Dell remained black, what I tried.

    A phone call with the helpdesk Dell did not bring a solution; they are willing to trade for a new monitor, but I think not (just a feeling) which will tackle the problem.

    After having a cup of coffee, I came back to my Mac, who had fallen asleep in the meantime.

    Pressing a button all of life, including (surprise) the Dell monitor system.

    After a few experiences, I discovered that after a reboot, the Dell remains black.

    Put the system to sleep (using a hot corner) and pressing a key is not wake up the Dell.

    Bringing the system to sleep and pressing a button after waiting 10-20 seconds, puts the entire system, including the Dell monitor.

    The monitor is connected to a mid 2010 iMac 27 "2.93 GHz Intel Core i7, with a miniDP to DP cable.

    Although I found this 'solution' after hours of frustrating attempts, it feels a bit inadequate.

    Anyone who is familiar with this problem who found a more definitive solution?

    Reset the SMC of the iMac, as in > reset the management system (SCM) controller on your Mac - Apple Support

    and discover > get help with graphics issues on external displays connected to your Mac - Apple Support

  • 15 - ay006nq: return of sleep problem

    I just bought a HP 15-ay006nq and installed a version of Windows 10 and 64-bit.

    The problem is that when he tries to recover from sleep mode, the screen flashes, nothing appears for awhile and then and dissapers some kind of image with many colors and it never recovers from this until it is turned on and on new.

    Hi @alex_toma_d,

    Welcome to the HP Forum!   I am glad you've become a member of the HP Forum. It's such a wonderful site to find answers and advice. Here is a link to guide you to what the most rewarding experience and answer questions about the display: first time here? Learn how to publish and more

    I understand that you have installed Windows 10 not your laptop and now you're having a problem with the mode 'sleep'.  Here is a link to HP computers - sleep and hibernation problems (Windows, 10, 8) that can help alleviate this problem. Have you done all Windows updates? If you have not yet downloaded and installed the HP Support Assistant to help with the purchase of any HP, updates, please do so.  Please let me know how it goes.

    To help visitors and members to find solutions that have helped others, please consider choosing "accepted Solution" "" on the post that solves your trouble. " This will give it more visibility and make it easier to find. "Please consider clicking on the" ""Thumbs Up Icon " below to say thank you for you help...

  • Satellite L40t-b917 - sleep problem after upgrade to Windows 10

    Name: satellite product L40t-b917

    Operating system: Windows 10 (64-bit)

    Hello

    If I have problems with the mode 'sleep' after that I upgraded to Windows 10. When I try to resume my laptop from sleep mode, Toshiba screen seems then the unit turns off.

    After 2 hours of searching on the internet I found that a solution said that my drivers are too old. So I tried to download but my drivers resembles not yet supported.

    Any solution to this problem?

    Where can I download updates for my device?

    Thank you.

    Hello

    Go to control panel and uninstall the Touchpad, display, wireless and sound drivers/utilities.

    Restart, and then run Windows Update to install the updated Windows 10 compatible drivers.

    Make sure that the BIOS is also the latest version.

  • 15-P152NU Pavilion: Pavilion/closed sleep problem

    Hello everyone! I write for the first time and I hope I do it in the right section.
    So, I recently bought a new 15-P152NU Pavilion and it is great but there is a very annoying problem right from the beginning that drives me crazy I tried almost everything I might have found on the Internet and still found no solution. So my problem is this - when I use the laptop for periods of solitaire (over an hour) it won't go to sleep or off. When I try to do a stop/standby the screen would turn black and the cover and the fan would stay. What I noticed is that if I try to shutdown/sleep when I used it for periods short (10-20 minutes), it would be nice and the fan and the cover would be turned off. But otherwise they would stay and my copmputer essentially dies and I have to press on and hold the power button and then start all over to get to the race. I tried to leave it any longer (I left it overnight) - without success. I don't know either it is based on the temperature of the cpu or a process which starts after a certain period of time, but I was really tired so I hope that I find a solution here. What I've tried so far is:

    -Adjust the advanced settings in Power Options.
    -Disable Hibernation
    -Update/restore Intel HD Graphics Family and almost all drivers which could be updated / restored.
    -Run the troubleshooter in Windows
    -Disable Boot (Restart) fast
    -Looking for a process that interrupts sleep and stopping by using powercfg-queries. All say no
    -Looked for a setting in the BIOS that could prevent the stop/standby - found nothing related...

    I'm really tired of this so I'll be looking forward to your answers. Hope someone can help me.

    Hello, @Sparkles1,.

    And thanks for the reply to my post. Fortunately, I managed to solve the problem. I found a solution after a long reading on the Internet. You, it might be useful for other users, I will share it than what has worked for me.

    1. go in Control Panel -> Device Manager
    2. expand System devices
    3. find Intel (R) Management Engine interface -> right click-> properties-> driver

    4. check the driver version. If 11.x.x.x , you'll probably face my problem.

    5. uninstall the driver. Restart your computer.
    6. download the old driver (version 9.5.15.1730 5 M) by https://downloadcenter.intel.com/search?keyword=intel+management+engine and install it. Reboot if requested.

    That's all. This did the trick for me. I hope it will be useful for other users too.

    I'm sorry I didn't post my solution earlier, but I had completely forgotten that I had posted here. Anyway thanks for your reply. I think that the forums of HP is an amazing place.

    Happy holidays!

    Krasimir Shontov

  • Sleep problem close cover yoga 900

    Support blew me and told me that I should pay for software support so this is my last effort to resolve this problem before I return this thing...

    I have a 900 yoga and you have set power options to make the eve of the laptop when the lid is closed. When I close the lid of the laptop / Tablet think its been tilted in tablet mode and invites you to spend on windows tablet mode. Its as if I hit the screen around the other way. The device does not sleep and he's here eat battery. If anyone else has experienced this?

    Thank you

    Landon.


Maybe you are looking for