19 CD rom error code... computer does not recognize, etc...

19 CD rom error code... computer does not recognize, etc...

I tried troubleshooting and I get "unable to set of troubleshooting."
Please let me know if someone has a possible solution.  I am running Windows 7 family and probably a 5 on the computer.
Thank you
JDub

Hey JDub,

Please contact Microsoft Community Forum!

This issue would have occurred after you installed, uninstalled or updated a program or Windows.

19 code means there is a driver conflict such as two devices attempt to use the same resources.

When you say "unable to set Troubleshooting" what Troubleshooter you are referring to?

You can try the steps from the following link and check:

Registry warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the in the Windows registry: http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/314060

Keep us updated on the State of the question

Using the windows-related issues feel free to post on the Microsoft Community Forum!

Tags: Windows

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