2 HP laserjet 2420-tray problems

So, I recently bought a HP 2420 off good ol' ' amazon.com. It works very well. Great, actually! So, stupid, out of curiosity I have 2 drawer and there was a small square, teal'c button upward in the right corner. I pushed him, and the inner plate on top of tray 2 fell. So I freaked out the printer and tried and tried, but he would just go back in. Any help? I have people waiting to print. Thank you.

UPDATE: I contacted HP Support AND I am not happy. I need quick help, guys!

Then... the whole tray fell! It was a problem waiting that press you the button...

If you look closely at the rear end of the status bar there are 2 holes... those that coincide with the 2 lugs/cams in the printer. Fold the holes a little and you can get the holes on the lugs/studs...then fold back so that it stays... Then the tray swivels just straight up like it's supposed to...

Good luck...

Tags: HP Printers

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