2 TB Canvio shows only 30GB after format NTFS

I bought the new 2 TB Canvio external hard drive.
After the attempt to reformat exFAT on NTFS system drive shows only 30 GB file size, no matter if it's Windows or Linux.

How I can solve this problem, made the firmware has been corrupted?

Jake2701

Hello

Reach:
Control Panel-> system security & -> administrative tools-> computer-> disk management management

Now you should see the connected USB external HDD, but also the other drive HARD internal (containing the different partitions).

Choose the USB HARD drive. Usually the system will ask you to initialize the disk. Select the disk and GPT (guid partition table) this is recommended for disks larger than 2 TB.
After that it will show that the disk space is not allocated. Now, you need to click right on that unallocated spade and select new simple volume to format.
All that s

Tags: Toshiba

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