2012 MacBook Air not to close properly

Hello

I had problems with my MacBook Air from mid-2012. Lately he has not been able to restart without manual stop or stop in the Terminal (sudo reboot). I noticed that when I try, disappears from the menu bar at the top and Finder is unresponsive. I have reset the memory NVRAM and the SMC and have not made any progress. Here is the report of system EtreCheck:

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-19 11:21:41

Download https://etrecheck.com EtreCheck

Time 01:33

Performance: Excellent

Click the [Support] links to help with non-Apple products.

Click the [details] links for more information on this line.

: Another problem

Description:

Mac not to close properly

Hardware information: ⓘ

MacBook Air (11 inch, mid-2012)

[Technical details] - [User Guide] - [warranty & Service]

MacBook Air - model: MacBookAir5, 1

1 2 GHz Intel Core i7 CPU: 2 strands

8 GB RAM not extensible

BANK 0/DIMM0

OK 4 GB DDR3 1600 MHz

BANK 1/DIMM0

OK 4 GB DDR3 1600 MHz

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 624

Video information: ⓘ

Graphics Intel HD 4000

Color LCD 1366 x 768

System software: ⓘ

OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

Disk information: ⓘ

TS480GJDM520 disk0: (480,1 GB) (Solid State - TRIM: No.)

EFI (disk0s1) < not mounted >: 210 MB

Macintosh HD (disk0s2) /: 400,24 (Go 180,49 free)

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 79,00 (GB 32.96 free)

USB information: ⓘ

Apple Inc. FaceTime HD camera (built-in)

Apple Inc. Apple keyboard / Trackpad

Apple Inc. BRCM20702 hub.

Apple Inc. Bluetooth USB host controller.

Information crush: ⓘ

Apple Inc. Thunderbolt_bus.

Goalkeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/TunnelBlick.app

[no charge] net.tunnelblick.tap (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

[no charge] net.tunnelblick.tun (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

/ Library/Application Support/PeerGuardian

xxx.qnation.PeerGuardian [no charge] (1.1.11 - SDK 10.2 - 2014-11-07) [Support]

/ Library/Application Support/VirtualBox

[loading] org.virtualbox.kext.VBoxDrv (5.0.20 - 2016-05-09) [Support]

[loading] org.virtualbox.kext.VBoxNetAdp (5.0.20 - 2016-05-09) [Support]

[loading] org.virtualbox.kext.VBoxNetFlt (5.0.20 - 2016-05-09) [Support]

[loading] org.virtualbox.kext.VBoxUSB (5.0.20 - 2016-05-09) [Support]

/ Library/Extensions

[loading] com.cyberic.SmoothMouse (1.0.10 - SDK 10.8 - 2016-06-07) [Support]

[loading] com.logmein.hamachi (1.0.0 - SDK 10.9 - 2016-06-07) [Support]

/ System/Library/Extensions

com [no charge]. FTDI.driver.FTDIUSBSerialDriver (2.2.18 - 10.6 SDK - 2016-06-07) [Support]

[loading] com.intel.kext.intelhaxm (1.1.1 - SDK 10.9 - 2016-06-07) [Support]

com.marvell.kext.USBGenericPrinterClass [no charge] (1.0.0 - 2016-06-07) [Support]

com.microsoft.driver.MicrosoftMouse [no charge] (8.2 - 2016-06-07) [Support]

com.Wacom.kext.pentablet [no charge] (Tablet Chart 5.3.2 - 2 - SDK 10.8 - 2016-06-07) [Support]

/System/Library/Extensions/MicrosoftMouse.kext/contents/plugins

com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.2 - 2011-07-27) [Support]

com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.2 - 2011-07-27) [Support]

Launch system officers: ⓘ

[loaded] 7 tasks Apple

[loading] 162 tasks Apple

[operation] 69 tasks Apple

Demons of launch system: ⓘ

[loading] com.intel.haxm.plist (2014-10-31) [Support]

[loaded] 45 tasks Apple

[loading] 162 tasks Apple

[operation] 84 tasks Apple

Launch officers: ⓘ

[operation] com.barnesandnoble.nookconnect.plist (2013-05-02) [Support]

[failure] com.logmein.hamachimb.plist (2015-09-03) [Support]

[loading] com.oracle.java.Java - Updater.plist (2013-02-08) [Support]

[operation] com.wacom.pentablet.plist (2012-12-11) [Support]

[loading] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]

Launch of the demons: ⓘ

[loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

[loading] com.cloudpath.maccmd.plist (2012-09-04) [Support]

[operation] com.logmein.hamachi.plist (2015-09-03) [Support]

[operation] com.makerbot.conveyor.plist (2016-01-04) [Support]

[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loading] com.oracle.java.Helper - Tool.plist (2013-02-08) [Support]

[loading] com.transcend.TSRecoverHandlerHelp.plist (2015-12-29) [Support]

[operation] com.transcend.TSSleepHandlerHelp.plist (2015-12-29) [Support]

[loading] com.transcend.TSTRIMHandlerHelp.plist (2015-12-29) [Support]

[loading] net.tunnelblick.tunnelblick.tunnelblickd.plist (2016-06-13) [Support]

[loading] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]

org.VirtualBox.startup.plist [no charge] (2016-05-09) [Support]

[loading] xxx.qnation.PeerGuardian.locum.plist (2012-08-28) [Support]

Launch User Agents: ⓘ

[failure] com.adobe.ARM. [...]. plist (2014-09-30) [Support]

[operation] com.cyberic.smoothmouse.plist (2015-07-26) [Support]

[loading] com.cyberic.smoothmouseupdater.plist (2014-11-25) [Support]

[operation] com.hp.printerAgent.plist (2011-08-30) [Support]

[loading] com.valvesoftware.steamclean.plist (2016-06-08) [Support]

[loading] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2016-05-03) [Support]

org.VirtualBox.vboxwebsrv.plist [no charge] (2015-09-10) [Support]

User login items: ⓘ

Workflow application (/ Applications/Flux.app)

AppTrap application (/ Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)

Application of caffeine (/ Applications/Caffeine.app)

BambooCore Application (/ Library/Application Support/Wacom/BambooCore.app)

Other applications: ⓘ

[ongoing] com.etresoft.EtreCheck.297312

[ongoing] com.lightheadsw.caffeine.128992

[ongoing] com.wacom.BambooCore.92192

[ongoing] com.wacom.Consumer_TouchDriver.95392

[ongoing] com.wacom.TabletDriver.95712

[ongoing] org.herf.Flux.49312

[ongoing] org.Mozilla.Firefox.67552

[ongoing] se.konstochvanligasaker.AppTrap.94112

[loading] 414 tasks Apple

[operation] 185 tasks Apple

Internet Plug-ins: ⓘ

JavaAppletPlugin: Java 8 66 update build 17 version Check (2015-12-30)

WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2012-12-11) [Support]

Default browser: 601 - SDK 10.11 (2016-06-01)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2012-12-11) [Support]

AdobePDFViewerNPAPI: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-29) [Support]

QuickTime Plugin: 7.7.3 (2016-06-01)

Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

Mathematica: 9.0.0.3824331 (2013-01-31) [Support]

SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

AdobePDFViewer: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

The Safari Extensions: ⓘ

Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-02-16)

3rd party preference panes: ⓘ

AppTrap (2012-08-24) [Support]

Flash Player (2016-06-13) [Support]

Java (2015-12-30) [Support]

SmoothMouse (2014-11-25) [Support]

Time Machine: ⓘ

Skip system files: No.

Mobile backups: WE

Automatic backup: YES

Volumes to back up:

Macintosh HD: Disc size: 400,24 GB disc used: 219,76 GB

Destinations:

1 TB [Local]

Total size: 999,83 GB

Total number of backups: 5

An older backup: 25/12/15, 14:11

Last backup: 23/03/16, 03:23

Size of backup drive: adequate

Backup size 999,83 GB > (disc 219,76 GB X 3)

Top of page process CPU: ⓘ

Firefox 8%

3% activity monitor

3% WindowServer

3% sysmond

2% fontd

Top of the process of memory: ⓘ

Firefox 860 MB

714 MB kernel_task

Mdworker (4) 188 MB

Mds_stores 156 MB

UserEventAgent (2) 115 MB

Information about virtual memory: ⓘ

1.14 GB of free RAM

6.85 GB RAM (1.69 GB being cached) used

Used Swap 0 B

Diagnostic information: ⓘ

19 June 2016, 11:05:52 self-test - spent

A few months ago, I tried to install Linux as a dual boot and had to wipe my drive but have not had any problems in the meantime. I currently have a Boot Camp Windows 10 partition, but it was installed some time ago. This could be my problem or is this something tied to the side Mac?

Thanks for any help you have to offer!

Remove the Wacom software, it is a known problem in 10.11.5

Also check all Wacom is removed from Log-in Items(use the) Sys Preferences > users and groups > login items

If Wacom tablet etc. is vital for your workflow — after remove you and test your machine - try to download the most updated the driver from Wacom.

Tags: Mac OS & System Software

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