MacBook Air not to restore.

Similar Questions

• 2012 MacBook Air not to close properly

  Hello

  I had problems with my MacBook Air from mid-2012. Lately he has not been able to restart without manual stop or stop in the Terminal (sudo reboot). I noticed that when I try, disappears from the menu bar at the top and Finder is unresponsive. I have reset the memory NVRAM and the SMC and have not made any progress. Here is the report of system EtreCheck:

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-06-19 11:21:41

  Download https://etrecheck.com EtreCheck

  Time 01:33

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  : Another problem

  Description:

  Mac not to close properly

  Hardware information: ⓘ

  MacBook Air (11 inch, mid-2012)

  [Technical details] - [User Guide] - [warranty & Service]

  MacBook Air - model: MacBookAir5, 1

  1 2 GHz Intel Core i7 CPU: 2 strands

  8 GB RAM not extensible

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en0: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 624

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1366 x 768

  System software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

  Disk information: ⓘ

  TS480GJDM520 disk0: (480,1 GB) (Solid State - TRIM: No.)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 400,24 (Go 180,49 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 79,00 (GB 32.96 free)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Information crush: ⓘ

  Apple Inc. Thunderbolt_bus.

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Kernel Extensions: ⓘ

  /Applications/TunnelBlick.app

  [no charge] net.tunnelblick.tap (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

  [no charge] net.tunnelblick.tun (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

  / Library/Application Support/PeerGuardian

  xxx.qnation.PeerGuardian [no charge] (1.1.11 - SDK 10.2 - 2014-11-07) [Support]

  / Library/Application Support/VirtualBox

  [loading] org.virtualbox.kext.VBoxDrv (5.0.20 - 2016-05-09) [Support]

  [loading] org.virtualbox.kext.VBoxNetAdp (5.0.20 - 2016-05-09) [Support]

  [loading] org.virtualbox.kext.VBoxNetFlt (5.0.20 - 2016-05-09) [Support]

  [loading] org.virtualbox.kext.VBoxUSB (5.0.20 - 2016-05-09) [Support]

  / Library/Extensions

  [loading] com.cyberic.SmoothMouse (1.0.10 - SDK 10.8 - 2016-06-07) [Support]

  [loading] com.logmein.hamachi (1.0.0 - SDK 10.9 - 2016-06-07) [Support]

  / System/Library/Extensions

  com [no charge]. FTDI.driver.FTDIUSBSerialDriver (2.2.18 - 10.6 SDK - 2016-06-07) [Support]

  [loading] com.intel.kext.intelhaxm (1.1.1 - SDK 10.9 - 2016-06-07) [Support]

  com.marvell.kext.USBGenericPrinterClass [no charge] (1.0.0 - 2016-06-07) [Support]

  com.microsoft.driver.MicrosoftMouse [no charge] (8.2 - 2016-06-07) [Support]

  com.Wacom.kext.pentablet [no charge] (Tablet Chart 5.3.2 - 2 - SDK 10.8 - 2016-06-07) [Support]

  /System/Library/Extensions/MicrosoftMouse.kext/contents/plugins

  com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.2 - 2011-07-27) [Support]

  com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.2 - 2011-07-27) [Support]

  Launch system officers: ⓘ

  [loaded] 7 tasks Apple

  [loading] 162 tasks Apple

  [operation] 69 tasks Apple

  Demons of launch system: ⓘ

  [loading] com.intel.haxm.plist (2014-10-31) [Support]

  [loaded] 45 tasks Apple

  [loading] 162 tasks Apple

  [operation] 84 tasks Apple

  Launch officers: ⓘ

  [operation] com.barnesandnoble.nookconnect.plist (2013-05-02) [Support]

  [failure] com.logmein.hamachimb.plist (2015-09-03) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2013-02-08) [Support]

  [operation] com.wacom.pentablet.plist (2012-12-11) [Support]

  [loading] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]

  Launch of the demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

  [loading] com.cloudpath.maccmd.plist (2012-09-04) [Support]

  [operation] com.logmein.hamachi.plist (2015-09-03) [Support]

  [operation] com.makerbot.conveyor.plist (2016-01-04) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2013-02-08) [Support]

  [loading] com.transcend.TSRecoverHandlerHelp.plist (2015-12-29) [Support]

  [operation] com.transcend.TSSleepHandlerHelp.plist (2015-12-29) [Support]

  [loading] com.transcend.TSTRIMHandlerHelp.plist (2015-12-29) [Support]

  [loading] net.tunnelblick.tunnelblick.tunnelblickd.plist (2016-06-13) [Support]

  [loading] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]

  org.VirtualBox.startup.plist [no charge] (2016-05-09) [Support]

  [loading] xxx.qnation.PeerGuardian.locum.plist (2012-08-28) [Support]

  Launch User Agents: ⓘ

  [failure] com.adobe.ARM. [...]. plist (2014-09-30) [Support]

  [operation] com.cyberic.smoothmouse.plist (2015-07-26) [Support]

  [loading] com.cyberic.smoothmouseupdater.plist (2014-11-25) [Support]

  [operation] com.hp.printerAgent.plist (2011-08-30) [Support]

  [loading] com.valvesoftware.steamclean.plist (2016-06-08) [Support]

  [loading] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2016-05-03) [Support]

  org.VirtualBox.vboxwebsrv.plist [no charge] (2015-09-10) [Support]

  User login items: ⓘ

  Workflow application (/ Applications/Flux.app)

  AppTrap application (/ Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)

  Application of caffeine (/ Applications/Caffeine.app)

  BambooCore Application (/ Library/Application Support/Wacom/BambooCore.app)

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.297312

  [ongoing] com.lightheadsw.caffeine.128992

  [ongoing] com.wacom.BambooCore.92192

  [ongoing] com.wacom.Consumer_TouchDriver.95392

  [ongoing] com.wacom.TabletDriver.95712

  [ongoing] org.herf.Flux.49312

  [ongoing] org.Mozilla.Firefox.67552

  [ongoing] se.konstochvanligasaker.AppTrap.94112

  [loading] 414 tasks Apple

  [operation] 185 tasks Apple

  Internet Plug-ins: ⓘ

  JavaAppletPlugin: Java 8 66 update build 17 version Check (2015-12-30)

  WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2012-12-11) [Support]

  Default browser: 601 - SDK 10.11 (2016-06-01)

  WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2012-12-11) [Support]

  AdobePDFViewerNPAPI: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

  FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

  Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-29) [Support]

  QuickTime Plugin: 7.7.3 (2016-06-01)

  Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

  Mathematica: 9.0.0.3824331 (2013-01-31) [Support]

  SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

  AdobePDFViewer: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

  DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

  The Safari Extensions: ⓘ

  Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-02-16)

  3rd party preference panes: ⓘ

  AppTrap (2012-08-24) [Support]

  Flash Player (2016-06-13) [Support]

  Java (2015-12-30) [Support]

  SmoothMouse (2014-11-25) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: WE

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 400,24 GB disc used: 219,76 GB

  Destinations:

  1 TB [Local]

  Total size: 999,83 GB

  Total number of backups: 5

  An older backup: 25/12/15, 14:11

  Last backup: 23/03/16, 03:23

  Size of backup drive: adequate

  Backup size 999,83 GB > (disc 219,76 GB X 3)

  Top of page process CPU: ⓘ

  Firefox 8%

  3% activity monitor

  3% WindowServer

  3% sysmond

  2% fontd

  Top of the process of memory: ⓘ

  Firefox 860 MB

  714 MB kernel_task

  Mdworker (4) 188 MB

  Mds_stores 156 MB

  UserEventAgent (2) 115 MB

  Information about virtual memory: ⓘ

  1.14 GB of free RAM

  6.85 GB RAM (1.69 GB being cached) used

  Used Swap 0 B

  Diagnostic information: ⓘ

  19 June 2016, 11:05:52 self-test - spent

  A few months ago, I tried to install Linux as a dual boot and had to wipe my drive but have not had any problems in the meantime. I currently have a Boot Camp Windows 10 partition, but it was installed some time ago. This could be my problem or is this something tied to the side Mac?

  Thanks for any help you have to offer!

  Remove the Wacom software, it is a known problem in 10.11.5

  Also check all Wacom is removed from Log-in Items(use the) Sys Preferences > users and groups > login items

  If Wacom tablet etc. is vital for your workflow — after remove you and test your machine - try to download the most updated the driver from Wacom.

• Photoshop CC2014 Macbook Air not taken in charge?

  I just installed Photoshop CC 2014 on my Macbook Air and now I get the message

  Cannot open the application 'Adobe Photoshop CC 2014.app' because it is not supported on this type of Mac

  
  

  I have a new Macbook Air, 8 GB Ram HDD 256 GB, OS X Mavericks

  
  

  Am I out of luck?  Or is this a fixable problem? Never used Photoshop before - managed finally to convince him to give it a go.

  
  

  Thank you

  Brett
  

  In fact... I uninstalled and reinstalled without changing the root user (I had started before seeing your message), and it's working now. Something must happen during the installation.

  Thank you for your help. Now... Time to learn to use this puppy!

  See you soon,.

  Brett

• MacBook Air not charge or turn on.

  Why my MacBook Air is no longer under tension or reload?

  If you haven't tried this already, try resetting the SMC.

  Reset the SMC. Choose the method for "on Mac Laptops with non-removable battery.

  https://support.Apple.com/en-us/HT201295

• Emails received on iPhone, Macbook Air not (or vice versa)

  Not all of my emails on my iPhone 6, but I've accepted that, as I mainly use my computer to read (and respond to) my emails.  However, I realize that, in the last two days, I received a few emails on my iPhone only, the same mails that weren't on my computer.  What should I do to receive all my emails on both devices? I don't have time to check both devices for new messages!

  IMAP account?

  Apple Mail troubleshooting

  Connection/window/mail doctor show what? If the server is red, select it and observe the box show details.

  Send and receive e-mails of troubleshooting

  Post not send or receive messages after updating to OS X

• iCloud synchronize (download) on MacBook Air

  The following constellation:

  • iMac with 1 TB of storage OS X 10.11.3
  • iCloud with 1 TB
  • MacBook Air with 128GB OS X 10.11.3
  • 140 GB used in iCloud

  After still 35 GB are available in the MacBook Air, the files provided by the iMac to the cloud is not be downloaded for the MacBook Air. Name of the file appears, but in iCloud folder on the MacBook Air not downloaded the contents of the file.

  on the MacBook Air created files are synchronized immediately and easily to the cloud.

  How to do auto synchronization are restored.

  I'm grateful for any advice.

  Try to go to iCloud.com to see if the elements are there. Which should show what computer is not syncing... On the computer sync, try to go in System Preferences/iCloud and stop synchronization. Wait a few minutes, then recheck the timing. If this does not work, try to connect outbound/inbound to iCloud.

• Hi there, I been using MacBook Air and IPad2 for awhile. Recently, I lost my MacBook Air and am interested open ICloud to check my folder/old records. Can I get directions to the opportunity to see my files in I have the cloud.

  Hi there, I been using MacBook Air and IPad2 for awhile. Recently, I lost my MacBook Air and am interested open ICloud to check my folder/old records. Can I get directions to the opportunity to see my files in I have the cloud.

  I hope that you are not in a surprise but a MacBook Air not backup to iCloud. It can record data in iCloud drive (if you saved it specifically to this place) and can synchronize Photos, Contacts, etc to iCloud if you had set it to do. You can use any computer and connect to https://www.icloud.com/ to see what is stored. I hope this is good news and that it contains what you hope.

• Where the pictures after the restoration of Macbook Air?

  I just bought a new Macbook Pro for me and gave my older Macbook Air to my partner.

  I followed all the instructions on the restoration of the Macbook Air to the factory setting and reinstalling the operating system.

  Does everything well, except that I am surprised that there is no iPhoto / Photos icon present on the MacBook Air.

  I am certainly not an expert in the field and would appreciate some advice.

  What I have to buy this new from Apple to put on MacBook Air from my partner, or is there something that I did wrong?

  Any help would be appreciated.

  Thank you

  You can try to restore the data from the Time Machine use Time Machine to back up or restore your Mac - Apple Support

• MacBook air does not start - symbol of circle/slash

  Hello! I hope someone can help...

  MacBook Air 13.3 model "2013 will not start. It froze and when restarting, this symbol was presented to the screen:

  

  I searched the web and followed all these instructions, including disk etc. target mode, nothing works:

  http://www.Macworld.co.UK/how-to/Mac/10-steps-take-when-your-Mac-wont-start-up-o r-turn-on-3423817.

  When I ran the file system consistency check, I received the following message appears on the screen:

  

  I then ran into Recovery Mode disk utility and the SSD was OK, so I couldn't fix it:

  

  Then, I ran Apple Diagnostics and received this message:

  

  According to codes of reference diagnostic Apple, PPM002 is a problem with modules of memory onboard:

  Apple Diagnostics: Codes - Apple Support reference

  I then used DiskWarrior 5. Sometimes I could get it to rebuild the directory, and allowed me to access the SSD and copy the directory of the user, so I recorded all the data. Sometimes I could not rebuild, and here I got this message:

  

  I also tried to reinstall OS X from OS X Internet Recovery, but he did not finish the process. He stops and says that it cannot continue. The Installer log has this as the last entry:

  Sep 19 22:46:14 MacBook Air Viewer [509]:-[SFLListItem synthesizeMissingPropertyValues] was not being updated to bookmark for element (null) [EA0E40C9-D4E9-44EC-B18B-97870E1F573F] - URL: file: / / / var/root/Downloads/with error error Domain = NSCocoaErrorDomain Code = 260 "the file could not be opened because it does not exist."

  My last chance is to restore time M

  It would seem, therefore, that the DDI is OK, but the edge welded RAM is corrupt.

  What can I do? The MBA is lost? Is there anything I can do to get it working?

  Hey, DK Deadhead!

  Thank you for reaching out by Apple Support communities. I understand from your post that your MacBook Air will not start. Instead, you receive a forbidden sign. I rely on my Mac every day, so I definitely want to make sure that yours is supported!

  Looks like you did also troubleshooting problems - thanks for that and for the display of screenshots! According to the results posted from the Apple Diagnostic, your MacBook votre MacBook Air Air requires a repair for the battery and memory on-board quantity. You can get this service in several ways:

  First of all, we invite you to contact the Apple support directly implement the service here: contact Apple support

  We also invite you to take the MacBook Air in an Apple Retail Store or Apple authorized service provider. The following link will provide you with locations and contact information, and you also allow to define reservations: Apple - find

  For more information on the repair service, you can consult the following site: Mac laptop Service Answer Center

  Have a wonderful day!

• standard Gmail view does not load on MacBook Air, loads fine on iMac and MacBook

  can only load in HTML view. Use the standard display on other computers on the same network. The MacBook Air only charge about 80% and goes no further.

  Hello

  Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

  If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • Click the menu button

    

    click Help

    

    then select restart with disabled modules.

  If Firefox does not work, you can start Firefox in Mode safe as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac: Hold the option key during the startup of Firefox.
  • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
    (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

  When the Firefox Safe Mode window appears, select "start mode safe."

  

  If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

  When find you what is causing your problems, please let us know. This might help others with the same problem.

• Safari does not not on the MacBook Air

  My father has a MacBook Air, (which I use sometimes when I'm not at my desk).

  Now when I use Safari (and this has always been a problem because he got) for some reason when I reopen it Safari opens the last page I visited.

  At first, I thought the setting in the Safari preferences where malfunctioning, however on further inspection they are correct and the same as my Mac mini to open with the start page.

  Someone now why safari behaves this way? It always opens the previous page when I want to open it with the start page, but the settings say that he should do.

  

  When you reopen Safari, hold down the SHIFT key and launch Safari.

  The windows of the last session will not be restored.

• I am suddenly unable to burn playlists to CD on my MacBook Air. Error message says "Disc burner or software not found" iTunes software is up to date: the current version is 12.4.1

  I am suddenly unable to burn playlists to CD on my MacBook Air. I burned a CD only 2 days ago.

  Error message says "Disc burner or software not found" iTunes software is up to date: the current version is 12.4.1

  Hi BVBigelow,

  I understand that you are not able to burn playlists in iTunes on your MacBook Air. Fortunately, we have an article (link below) which details a number of steps that can help to restore your ability to burn CDs of troubleshooting.

  12 iTunes for Mac: If you have trouble burning a disc

  Take care!

• Can I reset my MacBook Air and restore the backup I made before to reduce others' storage space?

  Hello

  so I have the 126 GB MacBook Air. My problem is that the other takes 87 GB!

  So can I reset my laptop and restore the backup later like you do with iPhones to reduce the "other"?

  I guess this could work, but I'm afraid something away...

  I hope that there is someone who can help me!

  Thank you!

  There is nothing necessarily wrong with 'other' as long it's documents, etc. that you need.

  Make a backup and a restore just grow what you have now. I would not recommend it.

  If you don't think the number is correct you can reindex to see if that changes it: Spotlight: how to re - index folders or volumes - Apple Support

  These links may also help:

  OS x: what is 'other' space about this Mac? -Apple Support

  https://discussions.Apple.com/docs/doc-5142

• MacBook Air meets does not to the clicks of the mouse or trackpad

  There must be something serious to the software (or firmware?) on my MacBook Air. He stopped to answer all of my keyboard clicks or trackpad today. The two input methods work very well in the Bootcamp partition / Windows 8.1.

  I restored Time Machine (use only the keyboard commands) and this did not fix it. I have reset the PRAM and no improvement. At first there was no edge to restarting with the Apple logo, which appears. Then I formatted the hard drive, all wiping (once again in control of the recovery mode + are that the left click will not work). Reinstall OS x is not possible that the final click required for installation on the hard disk requires a mouse click and can not be triggered by keyboard commands I can find.

  I tried to do it in single user mode, but could not get the unix commands to allow arbitration of disk mode (no idea what it is; just found online).

  I am currently looking for another restore from Time Machine.

  Any ideas? This doesn't seem to be a hardware problem as the Bootcamp partition has functioned well before I nuked it.

  I managed to reinstall OS 10.10, but during the final stages of reinstalling my judgment of clicks of the mouse/trackpad works again after having worked briefly to the recovery partition after formatting the drive. Something is be re-installed inhibits clicks work. I restore to a clean installation with no software installed so I don't think this other program or driver. There is a deeper level of formatting the drive I can do?

• All of a sudden will not start Photoshop [on a Macbook Air]

  Hi all

  I'm on a MacBook Air with OS X 10.10.2 and I use Photoshop once a month, but now I really need, and it does not start:

  -As soon as I click on the Photoshop icon I get "Unable to open Adobe Photoshop CS5.1 because of a problem." And when I click on the "Report" button... "I get a very technical message (see below).

  -J' used Photoshop on this machine for about a year without problem, but recently I had a problem and needed to recharge my Time Machine backup.

  -I don't know if the problem occurred immediately after the restore or not.

  -J' read countless discussions on various forums, but nothing explained my problem exactly. I suspect a problem with my paths and permissions (since I read a report that restoring from a TimeMachine causes these problems sometimes), but I don't know which way is corrupted/missing/illegible.

  -J' tried to create a new account admin and Photoshop from here. It did not work.

  -I don't mind reinstalling, but I don't have a picture of the installer. I started with Photoshop 6, then updated to CS2 and CS4 and CS5. I have all the serial numbers but not all the images-updated.

  I would be grateful for clues on how to diagnose further and some problem.

  Thank you very much in advance!

  Bojidar

  -----------------

  And now, here's my exact error message:

  Process: Adobe Photoshop CS5.1 [12426]

  Path: / Applications/Bildbearbeitung / * / Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1

  ID: com.adobe.Photoshop

  Version:?

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe Photoshop CS5.1 [12426]

  User ID: 501

  Date/time: 21:53:39.840 2015-05-03 + 0200

  OS version: Mac OS X 10.10.1 (B 14, 25)

  Report Version: 11

  Anonymous UUID: A0DC6EA7-1973-1B68-EFC7-5D60106F084D

  Sleep/wake UUID: 1FA6367C-EEB2-4F46-8773-EBB176EAEAC7

  Time since started awake: 230000 seconds

  Wake time: 2900 seconds

  Crashed thread: 0

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:

  dyld: launch, loading of the dependent libraries

  Dyld error message:

  Library not loaded: @executable_path /... / Frameworks/adobe_caps. Framework/versions/A/adobe_caps

  Referenced from: / applications/Bildbearbeitung / * / Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1

  Reason: image not found

  Binary images:

  0x7fff6f1c1000 - 0x7fff6f1f7837 dyld (353.2.1) < 4696A982-1500-34EC-9777-1EF7A03E2659 >/usr/lib/dyld

  Model: MacBookAir6 2, MBA61.0099.B18 of BootROM, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, MSC 2.13f15

  Graphics card: Intel HD graphics card 5000, 5000, Intel HD graphics card integrated

  Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

  Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 117), Broadcom BCM43xx 1.0 (7.15.124.12.10)

  Bluetooth: Version 4.3.1f2 15015, 3 services, 19 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en0

  Serial ATA Device: APPLE SM0256F, 251 GB SSD

  USB device: Memory card reader internal

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  Bus crush: MacBook Air, Apple Inc., 23.6

  Always try to reset the preferences the Photoshop touches like your tryind usins to launch Photoshop.  Toy cabin also use Windows explore or Mac finder deleteor you rename Photoshop preferende userid if you change you preferences of OS to be able to view the files and folders hiddeb. Have you read the link I posted?

  Restore default preference files

  In this video, learn two methods of resetting your default return preferences files: deleting files preferably manual and shortcut keyboard method (which begins at 05:05)

  by Julieanne Kost

  To restore preferences quickly by using a keyboard shortcut:

  • Press and hold the keys Alt + Ctrl + Shift (Windows) or Option + command + shift (Mac OS) you launch Photoshop. You are prompted to delete the current settings. New preferences files are created the next time you start Photoshop.

  Note: Using the preference files for custom shortcuts, keyboard shortcut, workspaces, and color setings will also reset to zero by default.