2014 CC Photoshop crashes

After updating my operating system on Mac - my PS CC 2014 doesnn.t work properly

Here is a list of chess ^ may be someone can help - because there is no possibility to connect ADOBE help... not online or by phone... this service does not work in time

Process: Adobe Photoshop CC 2014 [1088]

Path: / Applications/Adobe Photoshop 2014/Adobe Photoshop 2014.app/Contents/MacOS/Adobe Photoshop 2014 CC CC CC

ID: com.adobe.Photoshop

Version: 15.2.1 (15.2.1.257)

Code type: X 86-64 (Native)

Parent process:? [1]

Responsible for: Adobe Photoshop CC 2014 [1088]

User ID: 501

Date/time: 2014-11-17 + 0200 15:25:08.275

OS version: Mac OS X 10.10 (A 14, 389)

Report Version: 11

Anonymous UUID: 9F4728D0-5A02-54FB-575B-6C632CDF1621

Time since started awake: 9700 seconds

Crashed thread: queue send 66: com.apple.NSXPCConnection.user.com.getdropbox.dropbox.garcon.apple - extension-service

Exception type: EXC_BAD_ACCESS (SIGSEGV)

Exception codes: EXC_I386_GPFLT

This particular accident is a MacOS bug that affects several applications.

Usually, it hangs in the open and save dialog boxes.

Apple is aware of this bug in the OS and working on a solution.

Tags: Photoshop

Similar Questions

  • 2014 CC Photoshop crashes when I create the new document

    Hello

    2014 CC Photoshop crashes on Windows 7, whenever I try to create a new document. After the reboot, it shows the Welcome screen as when first starting. Here is the System Info:

    Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 64

    Operating system: Windows 7 64-bit

    Version: 6.1 Service Pack 1

    System architecture: Intel CPU Family: 6, model: 10, Stepping: 9 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

    Physical processor count: 2

    Number of logical CPUs: 4

    Processor speed: 1795 MHz

    Built-in memory: 8078 MB

    Free memory: 3004 MB

    Memory available to Photoshop: 7051 MB

    Memory used by Photoshop: 69%

    Multi-frequency 3D printing: disabled.

    Windows 2 x UI: disabled.

    HighBeam: enabled.

    Tile image size: 128K

    Image cache level: 4

    Overview of fonts: medium

    TextComposer: Latin

    Display: 1

    Limits of the display: top = 0, left = 0, low = 1080, right = 1920

    Display: 2

    Limits of the display: top = 0, =-1366 on the left, low = 768, right = 0

    OpenGL drawing: enabled.

    OpenGL allows old GPU: not detected.

    OpenGL drawing mode: Advanced

    OpenGL allows Normal Mode: true.

    OpenGL allows Advanced Mode: true.

    AIFCoreInitialized = 1

    AIFOGLInitialized = 1

    OGLContextCreated = 1

    NumGLGPUs = 1

    NumCLGPUs = 2

    glgpu [0]. GLVersion = "3.0".

    glgpu [0]. GLMemoryMB = 2112

    glgpu [0]. GLName = "Intel (R) graphics HD 4000"

    glgpu [0]. GLVendor = "Intel."

    glgpu [0]. GLVendorID = 32902

    glgpu [0]. GLDriverVersion = "9.17.10.2932".

    glgpu [0]. GLRectTextureSize = 8192

    glgpu [0]. GLRenderer = "Intel (R) graphics HD 4000"

    glgpu [0]. GLRendererID = 358

    glgpu [0]. HasGLNPOTSupport = 1

    glgpu [0]. GLDriver = "igdumd64.dll, igd10umd64.dll, igd10umd64.dll, igdumd32, igd10umd32, igd10umd 32.

    glgpu [0]. GLDriverDate = "20121212000000.000000 - 000.

    glgpu [0]. CanCompileProgramGLSL = 1

    glgpu [0]. GLFrameBufferOK = 1

    glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 9.17.10.2932.

    glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]

    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]

    glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [80]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [16]

    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [16]

    glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [1024]

    glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [1024]

    glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

    glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0

    clgpu [0]. CLPlatformVersion = "1.1".

    clgpu [0]. CLDeviceVersion = "1.1".

    clgpu [0]. CLMemoryMB = 1624

    clgpu [0]. CLName = 'Intel (R) graphics HD 4000'

    clgpu [0]. CLVendor = "Intel(r) Corporation"

    clgpu [0]. CLVendorID = 32902

    clgpu [0]. CLDriverVersion = "9.17.10.2932".

    clgpu [0]. CUDASupported = 0

    clgpu [0]. CLBandwidth = 1.54781e + 010

    clgpu [0]. CLCompute = 80.0469

    clgpu [1]. CLPlatformVersion = "1.1".

    clgpu [1]. CLDeviceVersion = 'CUDA 1.1.

    clgpu [1]. CLMemoryMB = 4096

    clgpu [1]. CLName = "GeForce GT 740M.

    clgpu [1]. CLVendor = "NVIDIA Corporation".

    clgpu [1]. CLVendorID = 4318

    clgpu [1]. CLDriverVersion = "347.09.

    clgpu [1]. CUDASupported = 1

    clgpu [1]. CUDAVersion = "7.0.18.

    clgpu [1]. CLBandwidth = 2.52883e + 010

    clgpu [1]. CLCompute = 163.447

    Type of license: subscription

    Serial number: 90970387855449041183

    The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

    Temporary file path: C:\Users\Markiz\AppData\Local\Temp\

    Zero Photoshop has async I/O active

    Scratch the volumes:

    E:\, 13.5 G, 2.57 G free

    D:\, 585.0 G, 70.0 G free

    Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Required\Plug-Ins\ CC

    Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Plug-ins\ CC

    Installed components:

    A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library

    ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478

    adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850

    AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079

    AdobeLinguistic.dll Adobe linguistic Library 8.0.0

    AdobeOwl.dll Adobe Owl 5.2.4

    AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424

    Adobe AdobePIP.dll 7.2.1.3399 product improvement program

    AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797

    AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797

    AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797

    adobe_caps.dll Adobe CAPS 8,0,0,13

    AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478

    ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31

    Amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000

    ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478

    Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013

    AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013

    Bib.dll BIB 2014/08/12-23: 42:09 79,557478 79.557478

    BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478

    boost_date_time.dll photoshopdva 8.0.0

    boost_signals.dll photoshopdva 8.0.0

    boost_system.dll photoshopdva 8.0.0

    boost_threads.dll photoshopdva 8.0.0

    CG.dll NVIDIA Cg Runtime 3.0.00007

    cgGL.dll NVIDIA Cg Runtime 3.0.00007

    Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411

    Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411

    CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478

    dvaaudiodevice.dll photoshopdva 8.0.0

    dvacore.dll photoshopdva 8.0.0

    dvamarshal.dll photoshopdva 8.0.0

    dvamediatypes.dll photoshopdva 8.0.0

    dvametadata.dll photoshopdva 8.0.0

    dvametadataapi.dll photoshopdva 8.0.0

    dvametadataui.dll photoshopdva 8.0.0

    dvaplayer.dll photoshopdva 8.0.0

    dvatransport.dll photoshopdva 8.0.0

    dvaui.dll photoshopdva 8.0.0

    dvaunittesting.dll photoshopdva 8.0.0

    Dynamiclink.dll photoshopdva 8.0.0

    ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519

    icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

    icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

    igestep30.dll IGES 9.3.0.113 drive

    imslib.dll IMSLib DLL 7.0.0.154

    JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012

    libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

    libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0

    libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

    LogSession.dll LogSession 7.2.1.3399

    mediacoreif.dll photoshopdva 8.0.0

    MPS.dll MPS-2014/08/18-23: 43,19 79,557676 79.557676

    pdfsettings.dll Adobe PDFSettings 1.04

    Adobe Photoshop CC 2014 15.2.2 Photoshop.dll

    Adobe Photoshop CC 2014 15.2.2 plugin.dll

    PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (64 bit) 5.0.0

    PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 5.2.0.54

    Adobe Photoshop CC 2014 15.2.2 PSArt.dll

    Adobe Photoshop CC 2014 15.2.2 PSViews.dll

    SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519

    ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992

    svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

    TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114

    tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114

    TfFontMgr.dll FontMgr 9.3.0.113

    TfKernel.dll kernel 9.3.0.113

    Geom TFKGEOM.dll kernel 9.3.0.113

    Adobe TFUGEOM.dll, UGeom © 9.3.0.113

    updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 8.0.0.14

    VulcanControl.dll Vulcan Control Library 5.0.0.82 Application

    VulcanMessage5.dll Vulcan Message Library 5.0.0.82

    WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204

    U3D writer 9.3.0.113 wu3d.dll

    Required plugins:

    3D Studio 15.2.2 (2014.2.2 x 001 003 x)

    Accented edges 15.2.2

    Adaptive wide-angle 15.2.2

    Angular Strokes 15.2.2

    Average 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 bas-relief

    15.2.2 BMP

    Camera Raw 8.7.1

    Camera Raw Filter 8.7.1

    Chalk and charcoal 15.2.2

    15.2.2 charcoal

    15.2.2 chrome

    15.2.2 Cineon (2014.2.2 x 001 003 x)

    15.2.2 clouds (2014.2.2 x 001 003 x)

    15.2.2 COLLADA (2014.2.2 x 001 003 x)

    Halftone color 15.2.2

    15.2.2 colour pencil

    CompuServe GIF 15.2.2

    Conté 15.2.2 pencil

    15.2.2 crack

    Crop and straighten Photos 15.2.2 (2014.2.2 x 001 003 x)

    Crop and straighten Photos 15.2.2 filter

    Hatch: 15.2.2

    15.2.2 to crystallize

    15.2.2 cutting

    15.2.2 Dark strokes

    15.2.2 deinterlacing

    15.2.2 DICOM

    Difference clouds 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 glow

    Move 15.2.2

    15.2.2 dry brush

    Eazel acquire 15.2.2 (2014.2.2 x 001 003 x)

    Embed watermark 4.0

    15.2.2 entropy (2014.2.2 x 001 003 x)

    NO export VERSION color tables

    Extrude 15.2.2

    FastCore 15.2.2 routines (2014.2.2 x 001 003 x)

    15.2.2 the fibers

    Film Grain 15.2.2

    Filters 15.2.2 Gallery

    Flash 3D 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 fresco

    15.2.2 glass

    15.2.2 Scarlet contours

    Google Earth 4 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 grain

    15.2.2 graphic pen

    Halftone Pattern 15.2.2

    15.2.2 HDRMergeUI

    HSB/HSL 15.2.2

    IFF Format 15.2.2

    15.2.2 IGES (2014.2.2 x 001 003 x)

    15.2.2 ink outlines

    JPEG 2000 15.2.2

    Flattening coefficient 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 goal blur

    15.2.2 goal correction

    Lens Flare 15.2.2

    Liquefy 15.2.2

    Operation of Matlab 15.2.2 (2014.2.2 x 001 003 x)

    maximum 15.2.2 (2014.2.2 x 001 003 x)

    Mean 15.2.2 (2014.2.2 x 001 003 x)

    Measure Core 15.2.2 (2014.2.2 x 001 003 x)

    Median 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 Mezzotint

    Minimum 15.2.2 (2014.2.2 x 001 003 x)

    MMXCore Routines 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 mosaic tiles

    Multiprocessor support 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 Neon

    15.2.2 paper

    15.2.2 colour NTSC (2014.2.2 x 001 003 x)

    Ocean Ripple 15.2.2

    15.2.2 OpenEXR

    Paint Daubs 15.2.2

    15.2.2 palette knife

    15.2.2 patchwork

    Paths to Illustrator 15.2.2

    15.2.2 PCX (2014.2.2 x 001 003 x)

    15.2.2 photocopying

    15.2.2 Photoshop 3D engine (2014.2.2 x 001 003 x)

    Photoshop Touch 14.0

    Photo filter package 15.2.2 (2014.2.2 x 001 003 x)

    Pinch 15.2.2

    Pixar 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 plaster

    15.2.2 plastic wrap

    15.2.2 PLY (2014.2.2 x 001 003 x)

    15.2.2 PNG

    15.2.2 pointillism

    15.2.2 polar coordinates

    Portable Bit map 15.2.2 (2014.2.2 x 001 003 x)

    Poster edges 15.2.2

    People's Republic of CHINA 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 radial blur

    15.2.2 radiance (2014.2.2 x 001 003 x)

    15.2.2 range (2014.2.2 x 001 003 x)

    Read watermark 4.0

    Color research grid NO VERSION rendering

    15.2.2 Crosslinking

    15.2.2 the ripple

    Rough Pastels 15.2.2

    Save for Web 15.2.2

    15.2.2 ScriptingSupport

    Shake Reduction 15.2.2

    15.2.2 shear

    15.2.2 asymmetry (2014.2.2 x 001 003 x)

    Smart Blur 15.2.2

    Smudge Stick 15.2.2

    Solarize 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 splash

    Spherize 15.2.2

    15.2.2 sponge

    15.2.2 sprayed strokes

    15.2.2 stained glass

    15.2.2 stamp

    15.2.2 standard deviation (2014.2.2 x 001 003 x)

    STL 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 Sumi-e

    15.2.2 summation (2014.2.2 x 001 003 x)

    15.2.2 Targa

    15.2.2 texture veneer

    15.2.2 tiles

    15.2.2 torn edges

    15.2.2 twirl watch

    U3D 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 draft

    15.2.2 vanishing point

    15.2.2 the variance (2014.2.2 x 001 003 x)

    Virtual Reality Modeling Language. VRML 15.2.2 (2014.2.2 x 001 003 x)

    Water paper 15.2.2

    15.2.2 watercolor

    15.2.2 wave

    Wavefront | 15.2.2 OBJ (2014.2.2 x 001 003 x)

    WIA support 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 wind

    Wireless Bitmap 15.2.2 (2014.2.2 x 001 003 x)

    Zig - zag 15.2.2

    Plug-ins option and the third: NONE

    Plug-ins that could not load: NONE

    Flash:

    Libraries

    GuideGuide

    Adobe color themes

    Install TWAIN devices: NONE

    If crush seems to be related to the extension Guide. I turned it off, crashing stopped. Maybe someone will find this useful.

  • 2014 CC Photoshop crashes for almost 15 seconds, when using layer > Group layers or Layers Palette > layers command group.

    Photoshop crashes for almost 15 seconds, when using layer > Group layers or Layers Palette > layers command group. NOT on creating new group and creation of layers and n-drag-drop group manually in the Palette layers. Got a file of user interface design with close to 800 layers and lots of groups. This doesn't happen in smaller files. Using OS X Mavericks, Photoshop, CC 2014.2.2, mi 2014 15-inch Macbook Pro Retina.

    I understand that the solution would be just to cut the file into smaller files and design each display of the user interface in a separate but file which would be painful. And it doesn't seem to be a very difficult task to just the layers in group.

    OK, the first thing to try: disable the generator in the preferences of hiking (under Plug-Ins, at the top).

    On my system, generator never took and a week to read information on all layers and is particularly slow on text layers.

  • 2014 CC Photoshop crashes in OSX 10.9.4

    I use a MacBook Pro mid-2010 with OSX 10.9.4 and Photoshop CC 2014 crashes when opening with a message "Could not initialize Photoshop because of a program error".

    I also have the previous version of Photoshop CC and it works fine.  Everyone knows the same?

    Thanks, Chris

    Try to reset the PS CC preferences and check if there is a problem with corrupt preferences: http://forums.adobe.com/thread/375776

    Try to open PS CC in disabled mode Plugin and check the same. To do this press SHIFT + PS CC icon and click Yes.

    ~ David

  • 2014 CC Photoshop crashes on load

    I used Photoshop first time since the last update and it crashes as soon as it loads.  I am running 64 bit on Windows 7. I tried to follow the instructions of (CC applications close immediately after the launch), but it did not help.  Here is some info from the accident.

    Signature of the problem:

    Problem event name: BEX64

    Application name: Photoshop.exe

    Application version: 15.2.1.257

    Application timestamp: 543dbc5e

    Fault Module name: amdocl64.dll

    Fault Module Version: 2.4.595.10

    Timestamp of Module error: 4dae4083

    Exception offset: 00000000003619f8

    Exception code: c0000417

    Exception data: 0000000000000000

    OS version: 6.1.7601.2.1.0.256.1

    Locale ID: 1033

    Additional information 1: d037

    More information 2: d03770a862bace2fb4e3a6f12dd96b75

    3 more information: 67ba

    Additional information 4: 67babac74db6523833c1fb6286e1c860

    Can someone help me?

    As you can see the details of the accident, your AMD video card driver crashes.

    You need to update your video card driver from the site Web of AMD (not Microsoft or a system integrator).

  • 2014 CC Photoshop crashes when I select 3D text

    I used an early 2011 Macbook pro upgraded with: a 500 GB SSD, 16 GB of RAM and 1 TB of HARD drive (which I removed the optical drive) to adapt to a disc extra po

    I use the SSD as drive my work for optimal performance and I have enough RAM to run Photoshop smoothly, however, whenever I press the 3D for the text option, it loads for a second and then said "Photoshop has quit unexpectedly" in the same way.

    I use Photoshop Version: 15.1.0 (15.1.0.148) is the most recent? In my CC Manager it says that it is up-to-date.

    Help would be greatly appreciated. Thanks in advance.

    You're crashing into the Intel HD3000 graphics driver.

    We have seen this report several times and try to find a work around until Apple fix the error of the driver.

    Unfortunately, we have no way to avoid the bug of driver at the moment.

  • 2014 CC Photoshop crashes at launch on Win 8 PC

    I downloaded PS 2014 and have only been able to run 1 times, all others, I get an error that says that Photoshop does not work and windows will close the program. I have run windows 8. Any ideas on how to solve this problem?

    Hi Amyrn08,

    According the information in Event Viewer, it seems to be a problem with the display drivers.

    You may have an outdated display on your system driver. Try to update the display drivers and then try to run Photoshop.

    Thank you

  • 2014 CC Photoshop crashes when returning colorchange to form.

    Hello.

    If to shift the color of a shape, and then cancel the change (CMD + Z) Photoshop fails. I can reproduce this every time.

    I use the latest version of Mac OS X with all updates.

    Any suggestions what to do?

    Skärmavbild 2014-08-03 kl. 17.41.35.png

    It is a known issue that we're already testing a fix for.

  • 2014 CC Photoshop crashes at startup

    Mac OS 10.9.3

    ATI Radeon HD 5770 1024 MB

    Workspace and tools are visible, but everything is frozen

    The problem has been resolved by Jeremy on cat from Adobe support.

    The problem has been resolved by deleting the content of HD/Library/Application Support/Adobe/SLStore

    I then opened Photoshop that came as a trial and I signed everything simply and it worked! I did the same thing with Lightroom that also did not work properly.

    It was just the authorization file which was defective, but this process it is resolved.

    WIlson

  • 2014 CC Photoshop crashes at launch on 8 to win!

    Hi, I keep getting this error just screen after PS starts: http://i.imgur.com/AETZxQf.jpg here is my information system: http://i.imgur.com/eOQeRAi.jpg

    This is the first time I installed all the CC apps on this machine. The machine is up to date and I did an update for the PS, which was driven by the creative cloud app. I tried to reboot, also tried as an administrator. I disconnected my other machine with CC on this subject. Never had this happen with the PS, any help?

    Thank you

    Joe Plaziak

    Upgrade to Win 8.1 will replace the driver with the obsolete Microsoft driver.  So to install Win'a 8.1, then navigate to the Intel Web site for an updated driver.

  • CC and CC 2014 Photoshop crashes when I open any file.

    CC and CC 2014 Photoshop crashes when you open any file. I have to do a force quit. I hope I can solve this problem, I looked for answers for a week. Any help would be great!

    Thank you

    Jason

    Mac 10.9.4

    Presentation of the material:

    Model name: MacBook Pro

    Model identifier: MacBookPro6, 1

    Processor name: Intel Core i5

    Processor speed: 2.53 GHz

    Number of processors: 1

    Total number of cores: 2

    (By heart) L2 Cache: 256 KB

    L3 Cache: 3 MB

    Memory: 8 GB

    I thought about it, my Adobe Drive application had passed, I had to uninstall Adobe Drive 4 and then install Adobe Drive 5 - then open it and click on updates. It will update then you can have the Player Adobe enabled in your handling prefs file.

  • Do not update Apps + Photoshop crashes

    Hello

    I installed Photoshop with creative cloud 2.0.1.88 and it says that all updates

    Photoshop version: 2014.0.0


    I tried to reinstall everything with the cleaning of adobe, deleted tool in the library of user - app.support - file adobe, rebooted several times, but nothing helped)

    I have the own hosts file


    And at each launch of photoshop, that he requires further testing.

    Maybe something is blocking the update?

    I have Avast, but I disabled it in the settings.


    And also Photoshop crashes after a while. Here's an error file: Dropbox - error_ps.rtf


    Mac os x Yosemite 10.10.3

    Please use Photoshop Help menu > system information.   If it shows your version 14.0.0 you have an installation problem.

    Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

    After that, don't forget to use the Help menu > updates

  • CC of Photoshop crashing just after opening

    Hello world

    I've got Id and Adobe Reader Pro XI works very well on the CC, but Photoshop crashes whenever I open it.

    I tried uninstalling and reinstalling, signing of CC and update my graphics card. So far, no joy. I'm kinda a noob to all this, so bear with me if this is a simple mistake.

    I would appreciate really any assistance - as the online online help chat redirects me to call the hotline and call the helpline cannot be done at the Office of the hours... when I'm in a work desk! Gah.

    My computer is running Windows 7, with an ATI Radeon HD 5670 graphics card. Now updated. Almost 5 GB of RAM and 1 GB dedicated graphics card, then that should be OK.

    See you soon.

    Error message.jpg

    Fault of type 92018673, bucket 20

    Event name: APPCRASH

    Answer: No available

    Cabin ID: 0

    Signature of the problem:

    P1: Photoshop.exe

    P2: 15.2.2.310

    P3: 5480338c

    P4: atiocl64.dll

    P5: 2.3.451.0

    P6: 4cfd9adc

    P7: c0000005

    P8: 0000000000074fd0

    P9:

    P10:

    Attached files:

    C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.XML

    These files are available here:

    C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5

    Symbol of the analysis:

    Recheck for solution: 0

    Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a

    State: 0

    ________________________________

    The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c

    The failed module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc

    Exception code: 0xc0000005

    Offset: 0x0000000000074fd0

    ID of the process failed: 0 x 540

    Start time of application vulnerabilities: 0x01d0429dd3bec301

    The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

    Path of the failing module: C:\Program Files (x 86) \ATI Stream\bin\x86_64\atiocl64.dll

    Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a

    It says that right in the accident report that your video card driver crashes.

    Access the site Web of AMD and update the driver.

  • Photoshop crashes on AMD, easily reproducible

    Hello

    Last Photoshop crashes frequently on an AMD R9 290 graphics card. Tested with all the drivers from AMD which supports the card (WHQL drivers, + beta tested just in case where, but with the same results).

    First problem is that Photoshop can not use GPU acceleration, but I'm OK with that, I can live without it as long as it does not crash.

    Steps to reproduce:

    Create a new image

    Press 'V' to select the tool move

    Press 'Z' to select the zoom tool

    Photoshop crashes before the zoom tool is selected

    It seems to hang with any tool is selected after the fact... but I have not tested all of them.

    It seems OK, as long as the move tool is never selected or used, and if I never use the tool move I can work on an image without accidents. Unfortunately, it's too important to work without it...

    The accident is not new to the latest version of Photoshop, but there was at least the two latest versions.

    Attaching a debugger displays a crash in the AMD driver through aif_ogl.dll.

    I can't understand why he call there during acceleration GPU is disabled, but I digress.

    I deleted aif_ogl.dll to see if it resolved the problem.

    He did not and now it hangs in kernel.dll, first convened after Photoshop.exe.

    The primary graphics of switching to another card with another driver solves the problem (and allows also the GPU acceleration, but if that is related, I can't say).

    Searching the Web I find that a lot of people have the same problem. What a pity. Maybe a driver AMD will magically solve the problem, but Photoshop should less work with disabled GPU acceleration.

    The problem exists for at least a few months.

    Thank you

    Erik

    Where everyone finds it in a search, the question is no longer in Photoshop CC 2014.

  • Photoshop crashes whenever I try to save.

    Photoshop crashes whenever I try to save. I just downloaded CC (2015.5)

    Close Photoshop once and rename the folder settings of Photoshop CC 2015.5 oldPhotoshop CC2015.5 settings.

    And then launch Photoshop and see if it still does not record.

Maybe you are looking for

  • Firefox won't let me use Hola! RAM as an Add on more. Why? I want it.

    I used the Hola! Unblocker for ever to sites like Netflix, MTV, NBC, ABC, Hulu, basically any network American which is not broadcast its content to the Canada and it was great. Now all of a sudden Hola! went and every time I try and install, Firefox

  • Percentage of battery WiFi

    How can I restore information percentage of battery on the screen after updating iOS 9.2 for Dr. David wifi headphones when I pulled it to the bottom of the screen for info calendar had the percentage of battery for phone and headset and he disappear

  • The Magic trackpad died

    Hello I got a message saying "Trackpad very low battery", so I changed to new. Since then, nothing, the trackpad seems dead. I tried different batteries. Any suggestions please?

  • HP Photosmart C4780 & Windows 8 - impressions but do not install the software

    I have a laptop Compaq CQ58 with scannor/printer/copier HP Photosmart C4780 attached via the USB port. The printer will print but: In devices and printers, when the printer is highlighted, I'm told 'Status = needs troubleshooting' and 'the driver is

  • I can't install my apps

    I paid and followed the instructions to activate my account and verificated my email but I'm unable to install one of the applications, I can only install trial versions.