23 - a305a Pavilion all-in-one: call for support of HP in Australia / driver DVD replaced and broken again

Hello

Does anyone know a phone number for HP support in Australia? I got to a page on the site saying call within hours of opening, but I can't find a number anywhere.

If anyone knows how to get my DVD driver is working again, it would be even better. He works for a period of time when a DVD is inserted, and then abandoned. The DVD player does not detect the DVD and he himself is more listed as devices and drivers.

I had the computer 18 months. I had the same problem there (when it was still under warranty) of 12 months and ultimately, a technician is out and replaced the DVD drive. It worked well between yesterday and today but now the alternative driver seems to have developed the same problem. That is why I would call HP to discuss.

Thank you

Contact HP Australia via one of the methods on the HP web document to the address following.

http://WWW8.HP.com/au/en/contact-HP/contact.html

Use of the DVD drive (optical drive) have a driver. It uses the firmware just like a hard drive. What you are experiencing, is probably the firmware or controller failure in the hardware of the optical drive.

Tags: HP Desktops

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