2540: wireless printing: he says that he has but he does not!

We have a new printer 2540 and I was setting for wireless printing. Installed on my Windows 7 laptop, no problem, even with the iPad to my wife. Also Windows 8 computer our daughter portable Compaq. Bloomin ' wonderful... Until we come to a Compaq laptop Windows 8 of my son. I installed the drivers, the same as on other devices.

When I go to print the printer show online, the work is queued to the printer, then shows as deleted from the queue... but never actually, it prints on the printer.

I've uninstalled and reinstalled the driver (download the latest version from the support site) also installed Windows updates and uninstalled / reinstalled again. A lot of power off / power on laptop and printer...

I thought that perhaps there was a communication problem, but discovered that I can scan an image from the control panel and save it on this laptop so there is communication. Don't just print!

Anyone Lese seen elsewhere? Any ideas?

Thanks, Dave

Hello

Please download and run the HP print and Scan Doctor www.hp.com/go/tools

Tags: HP Printers

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