3.6.4 crashes on ESPN, others

Similar Questions

• Flash crashing on ESPN

  Crashes of flash on the website ESPN every time that a page has content flash.  I downloaded the debugger, and that's what I get:

  SecurityError: Error #2121: security sandbox violation: Loader.content: http://OPf.Ooyala.com/3rdParty/ESPN_analytics_v3_37.swf Can't access to http://secure-us.imrworldwide.com/novms/GN/3/ggce354.swf . This can be circumvented by calling Security.allowDomain.

  to flash. display::Loader / get content())

  at modules.nielsen::ggCom/makeGGSwfConnection()

  service / http://adobe.com/AS3/2006/builtin: applies ()

  to SetIntervalTimer / onTimer)

  at flash.utils::Timer/_timerDispatch()

  at flash.utils::Timer/tick()

  Flash works OK on other sites

  Thanks for the reply.  Thought about it however.  I got to thinking of the "Security sandbox Violation" error message, which made me wonder if it could be a problem with my firewall.  It updates all the time and so was one thing that may have changed recently (Flash worked fine on ESPN until yesterday).  Of course, that was the problem.  I use Pro of Agnitum Outpost, but I was still with version 7.  So I tried to upgrade to the latest version (8) and my disapperared Flash problem.  Same settings, such that she kept them through the upgrade, so I don't know what it is.  It's gone now, so I'm happy.  It was crashing on any content Flash on ESPN. Worked well everywhere else I tried.  I tried IE, Firefox and Chrome, all latest versions.  Same thing on each of them.  The last Falsh released, even tried this beta version, the same thing.  I use Windows 7 Version 6 (Build7600).

• Mozilla use only processes that lead to crashes, bugs and other problems

  If there are 5 tabs running in mozilla it still use single parent process, which lead to any errors, bugs, etc.

  CROME to child process on the other hand, if 5 tabs are then run the process of 5 children, are all effective. Look at attached photos

  For more information on the future of several processes in Firefox, read this article as a starting point: https://developer.mozilla.org/Firefox/Multiprocess_Firefox

  Regarding the extension compatibility status: http://arewee10syet.com/

• copy/paste crash Word and other applications

  Since the upgrade, I am not able to copy a large amount of text from Word to any application - it blocks of Word and the target application. Small pieces works well. Copy and paste different applications often translates into collage nothing.

  Does anyone else have this problem?

  I disabled handoff, restarted - nothing helped.

  What version of Word are you running?

  I 15.15 Word and PowerPoint 15.13.4 15.13.4 Excel installed. and not noticed problems with these versions of the Sierra.  If your version is older, try if will help update.

• FlexBuilder 3 constantly crashing (VISTA) and other issues

  I encounter some problems with the FlexBuilder 3 Beta:
  1. FDI almost always blocks (leaving behind a Java Runtime Error dialog box) after stopping a debugging session.
  2. If the IDE do not crushed after a debugging session, you cannot debug again. You get an error indicating that the debugger is still working. When it is not. I find that I "end task" (using Task Manager) a task called ieuser.exe I am able to start debugging again.
  
  These two issues make it practically impossible to play with FlexBuilder 3.
  
  Anyone having any questions?

  I understood earlier finally workaround for the occasional problem when using Flex Builder on Vista, where Flex Builder tells you that another debugger is already running.

  The solution is to add this line to flexbuilder.ini or eclipse.ini (the name of the ini file depends on if you have installed stand-alone Flex Builder or Eclipse of Flex Builder plugin version):

  -Djava .net .preferIPv4Stack = true

  That's all. I suspect a bug in Vista - the first time that you are debugging, I see clearly that Flex Builder is the closure of the socket, but when I run TCPView, it shows that the IPv6 version of the socket is always open, and that causes the problem. The addition of the definition of the above property causes Java to use only IPv4.

• Safari crashes and other weird things happening

  Hello, I have a macbook pro retina early 2015 and I noticed some strange things with my mac.

  (also, I'm really sorry, English is not my native language, I probably make many mistakes)

  For two days now, my safari started crashing every day. I found it very strange since I have just my macbook for a month now. When the window opens too warn me and too "send the problem too mac ' there is a white window with nothing in it. I guess now you write what is your problem?

  In addition, whenever I restart the computer in the morning, the sound is disabled. While when I restart my computer the night sound is enabled.

  I also noticed that the morning my update to adobe symbol is too following the wifi so that in the evening its all just disappeared.

  And another thing that I think is weird is that my 'other' in my disk space going 18.2 GB too 18,66 GB no reason apparent. Sometimes it even goes back 18,48 GB and then it go higher still.

  In the months that I have my macbook, I downloaded a program for my wacom tablet, installed Adobe creative suite CS6 installed 2011 of a disc and some powerpoint microsoft word a word documents from the website of my school. also too much yoshimite el Captain went and installed all the updates again. And I installed a very old printer and scanner HP photosmart C3180.

  I do not use wifi, I use the cable. Since I got my mac I never saved my password on it. I put on my firewall and I do not have too use the plug-ins. I also block each pop-up.

  Now at the beginning of this week, I did three stupid thing. Accidentally, I clicked on an ad on youtube mackeeper and also went to the Web site. I clicked on it. (now I see on all the Web sites that support ads advertising of mackeeper. I looked in my business but I have not seen a trial of mackeeper)

  Then then I accidentally typed two websites, I need to search too and both times I came across a site that told me I had a virus. The first pop up led me also a page with my ip address is displayed, and the second was a blank screen. (this happened with Wifi on a different location)

  I click on anything and quit Safari, immediately after I saw him.

  With wifi, I noticed some things had moved too much trash. This consisted mainly of recoverdfiles with WKresouches in them, and I deleted it. Back on the cable there was no recovery file in the trash more

  So, what I have now is amazing. How is it possible that my safari crashes? The other things I mentioned bugs or would it be a malware infection? If it is a malware infection, where should I look too remove it?

  https://www.Malwarebytes.org/antimalware/Mac/

  

• Nba2k16 crashes on my Apple TV.

  .. .it happens every time I press the touchpad to start the game when in the screen which features Harden, Curry and Davis. I deleted the app and reinstalled. I even completely reset Apple TV to factory settings, and yet the game crashes. All other applications work flawlessl. Help!

  Have you tried to contact the developer.

• Reset my computer worked firefox now crashes at startup even after installation clean single ad on ms silverlight without outdated programs only works in safe mode

  My computer is fundamentally new. I have Avast anti virus, steam (CS sims3 + animals domestic only games installed), Google Chrome (installed with avast), Magic iso, WD my cloud (for my home network cloud) server software, Microsoft silverlight and who he is. Firefox starts in safe mode, I tried to clean install of the latest version and research updates in safemode, my adobe plugins are up-to-date, I disabled everything else. The only sites I've visited in firefox are Facebook to connect and save my password clicked on any link, Netflix to find the Silverlight plugin, Gaia online to save my password. That's all now it does not start without crashing into any other mode, which can make.

  You have hardware acceleration disabled in your old profile and now he allowed in the new profile that was created due to the discount to zero/update.

  You can start Firefox in Safe Mode by holding down the shift/Options key.

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  You will need to close and restart Firefox after enabling/disabling this setting.

  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can check if there is an update for your display driver graphic card and search for hardware acceleration of related issues.

  • https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

• V crash 19.0 Firefox opening of facebook, no error / crash report, Windows XP Pro

  Just today Firefox has started crashes whenever I connect to facebook. Unlike other users, it is not create or send incident reports when it does. I can access the main screen and open a session, but when the first recorded in the page trying to load it crashes. No other site does seem to be affected. I tried to delete the cookies, and nothing seems to have updated in the last 24 hours (except maybe firefox because I can't find a date of update for it).

  Thanks for any help!

  You can check the problems caused by the recent updates of Flash and try these:

  • disable an eventual extension of the browser for Firefox Plugin RealPlayer Record and if installed RealPlayer update
  • disable the safe_mode in Flash 11.3 and later versions
  • turn off hardware acceleration in the Flash plugin
  • http://KB.mozillazine.org/Flash#troubleshooting

  You can also try to disable all plugins (safe mode disables / effect of plugins).

  • https://support.Mozilla.org/KB/troubleshooting+plugins

  If possible see it if you can update your graphics driver (your graphics chipset can no longer be supported) display.

• Firefox crashes: does not start in any profile

  Content of PROBLEM DETAILS AND SYSTEM CONFIGURATION
  
  Process:         firefox [326]
  Path:            /Applications/Firefox.app/Contents/MacOS/firefox
  Identifier:      org.mozilla.firefox
  Version:         13.0 (13.0)
  Code Type:       X86-64 (Native)
  Parent Process:  launchd [110]
  
  Date/Time:       2012-06-18 23:13:39.426 -0700
  OS Version:      Mac OS X 10.6.8 (10K549)
  Report Version:  6
  
  Interval Since Last Report:          82528 sec
  Crashes Since Last Report:           23
  Per-App Interval Since Last Report:  23033 sec
  Per-App Crashes Since Last Report:   16
  Anonymous UUID:                      14274242-5541-42B7-B1ED-335CD34E3C6E
  
  Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
  Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
  Crashed Thread:  0  Dispatch queue: com.apple.main-thread
  
  Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
  0   libobjc.A.dylib               	0x00007fff8237afbc _read_images + 312
  1   libobjc.A.dylib               	0x00007fff82391721 map_images_nolock + 1266
  2   libobjc.A.dylib               	0x00007fff8237a761 map_images + 115
  3   dyld                          	0x00007fff5fc039b9 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
  4   dyld                          	0x00007fff5fc0c839 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
  5   dyld                          	0x00007fff5fc04d48 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
  6   dyld                          	0x00007fff5fc09221 addImage(void*, char const*, bool, bool, bool, bool) + 345
  7   libSystem.B.dylib             	0x00007fff8a227a23 NSAddImage + 77
  8   org.mozilla.firefox           	0x00000001000023b5 start + 3701
  9   org.mozilla.firefox           	0x0000000100002097 start + 2903
  10  org.mozilla.firefox           	0x00000001000021e7 start + 3239
  11  org.mozilla.firefox           	0x000000010000211a start + 3034
  12  org.mozilla.firefox           	0x0000000100001b12 start + 1490
  13  org.mozilla.firefox           	0x0000000100001574 start + 52
  
  Thread 1:  Dispatch queue: com.apple.libdispatch-manager
  0   libSystem.B.dylib             	0x00007fff8a138c0a kevent + 10
  1   libSystem.B.dylib             	0x00007fff8a13aadd _dispatch_mgr_invoke + 154
  2   libSystem.B.dylib             	0x00007fff8a13a7b4 _dispatch_queue_invoke + 185
  3   libSystem.B.dylib             	0x00007fff8a13a2de _dispatch_worker_thread2 + 252
  4   libSystem.B.dylib             	0x00007fff8a139c08 _pthread_wqthread + 353
  5   libSystem.B.dylib             	0x00007fff8a139aa5 start_wqthread + 13
  
  ...   ...   ... [content omitted]   ...   ...
  
  Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.35f1
  Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

  This accident report is quite a few weeks old and related to the format PDF use and had an uptime of 352 seconds. It's probably nothing to do with the current problem.

  If you encounter a start incident which is not cured by trying questions Troubleshoot Firefox in Safe Mode and a new clean profile about the only alternative is to re - install Firefox.

  Before that it is useful to examine the system crashing for any other reason, other applications falls down, possibly Firefox isn't the only cause of accidents.

• PC crashes with DBO when downloading a file using Firefox to my iPad

  PC crashes with DBO when downloading a large file via WiFi to my iPad and using AVPlayerHD player on the iPad. There is no report of error in Firefox, just the crash dump Windows 7 due to the accident. Only the combination of Firefox on PC and player AVPlayerHD on iPad causes this crash. Any other combination of PC and iPad works.
  Examples:
  Firefox on PC and iFile on iPad works well.
  Google Chrome on PC works with all programs on iPad.
  Firefoc on PC and player AVPlayerHD on iPad crashes.

  So you get a Blue Screen of Death on your Windows Machine? You have the exact error codes that appear when you get this blue screen?

  Blue screens mean that you have a problem with a driver, hardware or virus on your PC, not with Firefox. I try to launch a program of analysis such as http://www.resplendence.com/whocrashedand see if she can tell you what triggered the accident. Also, make sure that all your drivers are up to date on your computer (especially the graphics driver: update your drivers graphics to use hardware acceleration and WebGL) and check the virus (Troubleshooting Firefox problems caused by malware).

  After that, if you still get the blue screen and crashed does not help, I would say to try to test your RAM with a utility such as http://www.memtest.org/

• Firefox crashes even in safemode, 23/11/11 Firefox 5 seems to work without addons.

  Just turned pc on it & only thing I did before launching firefox (the new update 8 installed yesterday, but this is the 1st time using it) was an updated version of adobe flash.
  Failed to start in SafeMode either.
  Tried to restore Firefox 7, but it will not load without crashing or the other.
  Am running windows 7 Professional.
  I'm checking for spyware etc, professional microsoft quick scan shows no spyware, do a thorough analysis, have firefox 5.0 will try to install that. 5 Firefox crashes too...

  OK got firefox 5.0 to load in safe mode and disabled all addons. Seems to work, I would spend?

  new firefox 8, that I've updated today, loading, Yuri, even with safe mode.

• Photos crashes at the start of the App

  OS X Photos falls down in a few seconds after I open it

  I am sure that the problem is specific to this library, as two other libraries of Photos I charge upward without crashing or any other question

  I had enough time to play with some preferences before accidents, such as the photo stream and iCloud sharing power. Unfortunately, none of this makes a difference. Ive tried to fix the library, start in Safe Mode, reset the PRAM and NVRAM, erase all caches related Photos user/library/containers to issue records, even to reinstall OS X in the hope that it was an app - none of this has made a difference.

  Before it is suggested, I am fully aware that you can open the library package, enter full of photo files folders and drag them all to a new library empty. If it's preventable, I really want to do. My current library contains more 50 000 photos, many have been published. Moving to through would be thorough and above all, I would lose the links between original/editing photos, much metadata, etc. - which are too important to sacrifice, if there is actually a way to fix the library

  I've seen other users showing similar problems with their own libraries, but none of them apply to mine. Many of their problems have been resolved with updates, which did not help to solve my problem. I hope someone knowing a lot more technical that me can help to understand this

  Measurements:

  MacBook Pro 13 "(2012)"

  OS X El Capitan 10.11.4

  8 GB RAM

  Double 2.9 GHz Intel

  Here is the original section of the crash report:

  Process: Photos [1043]

  Path: /Applications/Photos.app/Contents/MacOS/Photos

  ID: com.apple.Photos

  Version: 1.5 (370.42.0)

  Generation information: PhotoApp-370042000000000 ~ 1

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Officials: Photos [1043]

  User ID: 501

  Date/time: 20:52:35.260 2016-04-02 + 0100

  OS version: Mac OS X 10.11.4 (15E65)

  Report Version: 11

  Anon UUID: 886464CE-91C1-206B-CDDA-A024D4AB9B99

  Time since started awake: 21000 seconds

  Integrity of system protection: enabled

  Crashed thread: the queue on the 13 expedition: com.apple.faces.GroupsManagerQueue

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Note the exception: EXC_CORPSE_NOTIFY

  Request for clarification:

  Saving photos of the Foundation:

  2016 04-02 20:52:21.220: alert notification of changes received: LiModelChangeGroup: 0x7ffa527234e0 > attention flags: full Replay (__59-[RKFaceChangesHandler startListeningForChangesFromMarker:] _block_invoke_2:173)

  termination with exception of type std::bad_alloc eception: std::bad_alloc

  Abort() called

  Global tracking buffer (second chronological reverse):

  5.077397 AppleJPEG 0x00007fff97df60fc [0x7ffa4ab84000] Options: 3264 x 2448 [FFFFFFFF, FFFFFFFF] 00025060

  5.077397 AppleJPEG 0x00007fff97df5fae [0x7ffa4ab84000] decoding: C0 0x0CC00990 0x00CC304A 0 x 22111100 1697260 0x00000000

  5.078165 AppleJPEG 0x00007fff97df505e [0x7ffa4ab84000] created session

  AppleJPEG 0x00007fff97df5a11 [0x7ffa4ab84000] 6.404934 releasing session

  6.461166 AppleJPEG 0x00007fff97df811c [0x7ffa4ab84000] decoding completed without errors

  7.753534 AppleJPEG 0x00007fff97df60fc [0x7ffa4ab84000] Options: 3264 x 2448 [FFFFFFFF, FFFFFFFF] 00025060

  Here is a copy of threads 13, mentioned in the crash report:

  Wire 13 crashed: dispatch queue: com.apple.faces.GroupsManagerQueue

  0 libsystem_kernel.dylib 0x00007fff92c13f06 __pthread_kill + 10

  1 libsystem_pthread.dylib 0x00007fff9bd494ec pthread_kill + 90

  2 libsystem_c.dylib 0x00007fff8b73c6e7 demolition + 129

  3 libc ++ abi.dylib 0x00007fff97e88f81 abort_message + 257

  4 libc ++ abi.dylib 0x00007fff97eaea2f default_terminate_handler() + 243

  libobjc 5. A.dylib 0x00007fff9d1e44a6 _objc_terminate() + 124

  6 libc ++ abi.dylib 0x00007fff97eac19e std::__terminate (void (*) ()) + 8

  7 libc ++ abi.dylib 0x00007fff97eac213 std::terminate() + 51

  8 libdispatch.dylib 0x00007fff8ede241f _dispatch_client_callout + 28

  libdispatch.dylib 9 0x00007fff8edf51f9 _dispatch_after_timer_callback + 77

  10 libdispatch.dylib 0x00007fff8ede240b _dispatch_client_callout + 8

  11 libdispatch.dylib 0x00007fff8edf2675 _dispatch_source_latch_and_call + 2235

  12 libdispatch.dylib 0x00007fff8ede6a83 _dispatch_source_invoke + 983

  13 libdispatch.dylib 0x00007fff8ede7200 _dispatch_queue_drain + 1207

  14 libdispatch.dylib 0x00007fff8eded707 _dispatch_queue_invoke + 549

  15 libdispatch.dylib 0x00007fff8ede5d53 _dispatch_root_queue_drain + 538

  16 0x00007fff8ede5b00 _dispatch_worker_thread3 + 91 libdispatch.dylib

  17 libsystem_pthread.dylib 0x00007fff9bd464de _pthread_wqthread + 1129

  18 libsystem_pthread.dylib 0x00007fff9bd44341 start_wqthread + 13

  Wire 13 crashed with X 86 State of Thread (64-bit):

  Rax: 0 x 0000000000000000 rbx: 0000000000000006 rcx 0 x: 0 x 0000700000634678 rdx: 0 x 0000000000000000

  RDI: 0x000000000000b703 rsi: 0 x 0000000000000006 PBR: RER 0x00007000006346a0: 0 x 0000700000634678

  R8: 0 x 0000000000000004 r9: 0x00007fff97eafa53 r10: 0x000000000c000000 r11: 0 x 0000000000000206

  A12: 0 x 0000700000634800 r13: 0 x 0000000113401300 r14: r15 x 0 0000700000635000: 0x00007000006346e0

  RIP: 0x00007fff92c13f06 rfl: 0 x 0000000000000206 cr2: 0x000000011a2b7710

  Logical CPU: 0

  Error code: 0 x 02000099

  Trap number: 133

  Thanks in advance for any comments, as everyone can offer

  Crashed thread: the queue on the 13 expedition: com.apple.faces.GroupsManagerQueue

  It could be related to faces and thumbnails.  This gives a test:

  1 - Make sure you have a current backup of the library.

  2 - Open the library package

  

  3 identify and move all the contents of the folder thumbnails to the trash in the Dock.

  4 - Open the problem with pictures library and check for any what improvement.

  This was first posted by jetsam user in this topic to troubleshoot issues with faces: faces do not display icon photo might work for your problem.

  
  

  
  

  jatsad 

  30 March 2016 00 h 36

  in response to leonie

  Hey Leonie,

  I tried the rotation back, and while he was working for as much as the thumbnails go, all the position of face recognition were all moved and non-aligned next to the face. So I decided to try something else.

  A backup copy of the library and then selected in first Show Package Contents after right-clicking on the library. Then, I deleted everything under the thumbnails folder. All the thumbnails have been then regenerated successfully.

  Much simpler and less time consuming than the rotation method.

  

• Firefox is crashes/closes on websites with flash

  It started yesterday when I was asked to download and install the 3.6.7 update for Firefox. After restarting the browser, I get a message that it is not installed correctly, and then it closes unexpectedly. It is not the usual message that there is a problem and needs to close Firefox.

  After experimenting, I noticed that this only seems to happen when you try to load Web sites that include Flash content. Gmail and Youtube to crash immediately. Other websites, such as Facebook and some forums will be charge initially, but will crash on some pages, where there is probably a flash video or another application.

  I tried to start Firefox in Mode safe, but I still get these accidents. When I go to about: crashes, I get no reports of recent crashes.

  I still can't update Firefox latest version, so I still have 3.6.6. Whenever I try, the installation fails. I have the latest version of Flash.

  I think I tried everything suggested in the knowledge base, so if anyone has any suggestions I would really appreciate it.

  User Agent

  Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729 .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

  I also had this problem.

  I reeinstalled firefox (latest version) and stop later the toolbar of browser defender in the section Add on to.

  This take care of most of the problems. (as in a slow computer, problems with flash video, very slow typing etc..)

• Windows Media Center crashes on Vista when you try to play Netflix

  I can connect to Netflix and discover my queue and all the rest. I can view the details of the episodes and so forth, but when I click on 'Play', Windows Media Center crashes and restarts itself - every time.

  There are other problems in Windows Media Center. Sometimes it freezes during the display of other media, such as Internet TV. I had my computer more than a year, and this is the first time I tried to use Windows Media Center, so I don't know if it worked before.

  I tried to find an update for it, but all that I've tried say that it applies to my system. (I always install the automatic updates). I also ran the Fix It program, which says it completed, but which did not help.

  Thanks in advance for your help.

  Hi farrelldoc,

  1. What is the error message you receive library breaks down?

  2. did you of recent changes on the computer?

  3. what Microsoft fixit did you run on the computer?

  There is a known issue on some computers that have a chain very long user agent in Windows Internet Explorer. This problem occurs when the user-agent string exceeds 260 characters. There is currently no work around supported for that matter.

  For more information, see the Microsoft article and try the steps mentioned below.

  Known issues and limitations of Netflix on Windows Media Center for Windows Vista

  http://support.Microsoft.com/kb/972496

   

  For the Windows media center crashes when viewing other media issue try the following procedure.

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.