38 Firefox slow to respond or crashes without other options?

After the latest Firefox 38.0.1, it became unusable. I tried several different suggestions found on the forum and through Google searches, but noting seems to cure my problem.

I use MSN as my home page and at first thought it was the root cause, but using IE I don't have the issue of the suspension. I tried the resettlement, refreshing, new profile creation, to update all the drivers of video material and others etc. but can't seem to find the key...

The only thing that seems to relieve symptoms is to use the "noscript" and "adblock more ' Add-ons.

I added information from troubleshooting below.

For any help or suggestion is appreciated.

The application databases

Name: Firefox
Version: 38.0.1
Build ID: 20150513174244
Update channel: output
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; RV:38.0) Gecko/20100101 Firefox/38.0
Windows multiprocessing: 0/1 (default: false)

Reports of incidents for the last 3 days

Report ID: bp-9544f9b6-5e25-4c62-956e-93d262150527
Sent: 1 day ago

All Crash reports

Extensions

Name: Adblock more
Version: version 2.6.9
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: NoScript
Version: 2.6.9.25.1 - signed
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Adobe Acrobat - create a PDF file
Version: 1.2
Enabled: false
ID: [email protected]

Graphics

Description of the adapter: Intel(r) HD Graphics 4000
Adapter (GPU #2) Description: NVIDIA NVS 5200 M
Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Drivers (GPU #2): nvd3dumx, nvwgf2umx, nvwgf2umx, nvd3dum, nvwgf2um, nvwgf2um
RAM card: unknown
Card (GPU #2) RAM: 1024
ClearType settings: D [Gamma: Structure of 2200 pixels: ClearType R level: 100 improved contrast: 50] D [Gamma: 2200 Pixel Structure: ClearType B level: 100 improved contrast: 50]
Device ID: 0 x 0166
Device ID (GPU #2): 0x0dfc
DirectWrite Enabled: false (6.2.9200.17292)
Driver date: 20/03/2014
Driver (GPU #2) date: 26/04/2015
Driver version: 9.17.10.3517
(GPU #2) driver version: 9.18.13.4807
GPU #2 Active: false
GPU accelerated Windows: 0/1 Basic (OMTC)
SubSys ID: 05351028
SubSys ID (GPU #2): 15351028
Vendor ID: 0 x 8086
Vendor (GPU #2) ID: 0x10de
WebGL Renderer: Google Inc. - ANGLE (Intel(r) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
windowLayerManagerRemote: true
AzureCanvasBackend: skiing
AzureContentBackend: Cairo
AzureFallbackCanvasBackend: Cairo
AzureSkiaAccelerated: 0

Important change preferences

Browser.cache.Disk.Capacity: 358400
Browser.cache.Disk.smart_size.first_run: false
Browser.cache.Disk.smart_size.use_old_max: false
Browser.cache.frecency_experiment: 4
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20150513174244
Browser.Startup.homepage: http://www.msn.com/
Browser.Startup.homepage_override.buildid: 20150513174244
Browser.Startup.homepage_override.mstone: 38.0.1
dom.mozApps.used: true
extensions.lastAppVersion: 38.0.1
GFX. Direct2D.disabled: true
GFX. Direct3D.last_used_feature_level_idx: 0
layers. Acceleration.Disabled: true
Media.GMP - th - adobe.lastUpdate: 1432767155
Media.GMP - th - adobe.version: 9
Media.GMP - gmpopenh264.lastUpdate: 1432767155
Media.GMP - gmpopenh264.version: 1.4
Media.GMP - manager .buildID: 20150513174244
Media.GMP - manager .lastCheck: 1432767154
network.cookie.prefsMigrated: true
Network.Predictor.cleaned - up: true
places.database.lastMaintenance: 1432842131
places. History.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Storage.vacuum.Last.index: 0
Storage.vacuum.Last.places.sqlite: 1432830759

Important preferences locked

JavaScript

Incremental GC: true

Accessibility

Enabled: false
Prevent accessibility: 0

Versions of the library

NSPR
The expected minimum version: 4.10.8
Version: 4.10.8

NSS
The expected minimum version: 3.18.1 based ECC
Version: 3.18.1 based ECC

NSSSMIME
The expected minimum version: 3.18.1 based ECC
Version: 3.18.1 based ECC

NSSSSL
The expected minimum version: 3.18.1 based ECC
Version: 3.18.1 based ECC

NSSUTIL
The expected minimum version: 3.18.1
Version: 3.18.1

Experimental features

These programs were reported in the accident report;

sysfer.dll = Symantec CMC Firewall

IPSEng32.dll = Symantec's Intrusion detection

IPSLdr32.dll = Symantec's Intrusion detection

Total virtual memory 4294836224

Available virtual memory 3668897792

System memory usage percentage 66

Available swap file 11060457472

Available physical memory 2870013952

Download programs current full installation for your Norton programs and keep them.

Download and run the Norton removal tool to uninstall your Norton product

After restarting the computer, use a registry scanner. Then, run the installation programs.

https://support.Norton.com

http://community.Norton.com/

https://support.Mozilla.org/en-us/KB/Firefox-slow-how-make-it-faster

https://support.Mozilla.org/en-us/KB/Firefox-uses-too-many-CPU-resources-how-fix

Tags: Firefox

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