4610 Deskjet series: deskjet 4610 series does not print black despite the new cartridge

Nice day

I knew that my printer ink level was low. I printed a paper of 10 pages black and white last night and the ink quality was very good. When I printed an extra page, there is no ink on the page. I replaced the ink cartridge today. There is still no black ink printing. The test page is only released in color. Print dark colors. The cartridge is a genuine HP cartridge. The printer is only 2 and a few years.

Your comments and help would be greatly appreciated.

Thank you

Follow the info here.

http://support.HP.com/us-en/product/HP-OfficeJet-4610-all-in-one-printer-series/5101228/model/5101230/document/c03944809/

Let us know.

Tags: HP Printers

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