Could not print black after installing new ink cartridge

Similar Questions

• Cannot access the printer software after installing new ink cartridge

  I installed new ink cartridges. It prints well but I can't access the printer on the computer action tab. I can't check ink levels, align the pages or check on maintenance. When I click on the folder of the printer it opens but it says it's searching for items. The printer of action file is not there. Anyone know what could cause this? I can't open the Toolbox of the product. What I have to reinstall the printer software, or is there something else I can do to fix this. I have windows 7 and a 3000 deskjet printer. Thank you.

  Harold R. Rodgard

  Hello Harold,.

  The question most likley do not have much to do with the replacement of the ink cartridge.

  Lately, HP has released a new software, due to the latest MS updates, you must update the software to get all the features.

  Go to start > programs > HP > select your printer folder and follow uninstall them.

  Now, download and install the new version of the software from here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=DJ-109022-2&cc=us&DLC=en&LC=en&OS=4062&product=4066429&sw_lang=

  Shlomi

• After installing new ink cartridge cannot print from ipad hp 5510 series

  Unable to print from the iPad after installing new ink cartridge in a printer hp 5510.

  I can print from the laptop based on windows.

  the two settled on a wireless router.

  Help!

  (I reinstalled the software, reset the wireless, reset the computer, the hp 5519 is listed as the default printer.)

  Thanks for your reply. I did all these things and more... Finally observed that the IP address of the printer was 2 'off' the IP address of the iPad numbers.

  I've corrected the printer IP addy... and viola.

  IPad and laptop computer are once more compatible with the printer.

  Appreciate your message...

  Louise

• Printer does not print after installing new ink cartridges

  I have a Lexmark X 2500 printer. After installing new print cartridges, the printer gives me the error message to order more ink. The printer does not recognize the new ink cartridges that have been installed.  There is a warning on the ink cartridges to do not touch the contacts on the bottom of the cartridges. If this happens, how can I make them work?

  Richard

  You should contact Lexmark as they know their best products and we can onlu support of Microsoft products on this site.

• Printer does not print in color after installing new ink cartridge

  I have a HP Photosmart C7280 all-in-one printer.   Windows 7 is my OS.  I have made no other changes to my computer before this problem.

  My problem:

  I installed a genuine HP brand new yellow ink cartridge in my computer because my other cartridge was empty.  After that I installed a new cartridge, my printer normally goes through an initialization process.  This time he did that.  Now when I try to print anything in color, I get a window that says "ink empty Casrtridges.   To print in color, install the following cartridges: yellow "then turns and she says in that it can only print in black."

  I did a Test print.  I ran "clean cartridges".  I did a 'print align.   All these prints in color, including the yellow.  I also did a color copy and printed the color yellow.   Ink level shows the yellow as a FULL cartridge.

  I have tried with 3 new genuine HP yellow ink cartridges and it still doesn't let me do a color print.  I have rebooted my system, unplugged the printer several times and it still will not print color.

  What else could be my problem?  What else can I try?

  Thanks for any help anyone can give me.

  Carol

  It seems that the error got stuck in the printer driver. Try to uninstall and reinstall the printer software. That should clear up the problem. I'll link the latest software and drivers below. Let me know what happens.

  Uninstalling the printer software

  Installation of the software of the printer in Windows 7 for a USB cable connection

  Installation of the software of the printer on a wireless network or network (Ethernet) cable

  HP Photosmart full feature software and drivers

• Photosmart 210 a: won't print black after installing new print heads

  Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

  Hey there @LMACE!

  Thanks for posting on the HP Forums!

  I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

  To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

  If please, after back and let me know how it goes!

• Error ink system Oxc19a0042 after installing new ink cartridges 564 in Photosmart B209a

  After installing real 564 HP cartridges in a printer Photosmart B209a, screen reads incompatible cartridges, and the printer went to err Oxc19a0042 ink system. Have you tried to unplug it, put the old cartridges, etc. and yet cancel the error and print. It's unused cartridges HP 564. Why are they incompatible and what can I do to solve the problem?

  This document on the 0 x.rror can help:

  http://support.HP.com/us-en/document/c03081973

• HP 3520 while a printer does not print black after changing ink and cleaning head

  My 3520 printer all-in-one will not print black after cleaning print head and replacement of black ink. the printer is a little older than a year. All printing inks.

  Hi handytim1,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Deskjet 3520, you cleaned the printhead and replace the cartridge without success.

  I would like to continue you here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  Let me know the results, I'll watch for your reply.

  Thank you

• HP Deskjet 970Cse only prints red after the new color cartridge installed.

  HP Deskjet 970Cse only prints red after the new color cartridge installed. I use black HP 45 and HP 78 color. Both are new. I know the printer is an older model, but it works well a month ago.  Any help would be appreciated.

  Thank you for your help.  It was a faulty cartridge.  I pressed a white cloth on the ink source and only yellow and blue were visible, without red (magenta).  I've returned the fabric and cartridge in the store (with my receipt) and managed to get another canister... it worked!  Both cartridges have dates of expiry of 2016.  Glad I didn't have to spend time troubleshooting my printer.

• Will not print black after replacing the black ink tank

  After replacing the black ink tank, the printer does not print black data (text or graphic).  I ran printing HP and scan doctor utility and printed assessment page.  The text is printed in a pale blue color. Gray scale apperas block (far right) to have no black content and has a hint of cyan.

  Printer:

  HP Officejet 6000 E609n

  Thanks in advance for any help

  OK because that is a thing of warranty which may be worth dip the printhead as described below...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full

  I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.

  My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.

  I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)

  I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.

  Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.

  

  Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.

  If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.

  Please see a screenshot below

  

  Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)

  Thank you.

  Welcome to the HP Forums

  @BlackMiracle,

  I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
  
  I hope this helps!

  Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
  
  All the best,
  
  Contact HP:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• PHOTOSMART HP 6520 does not print black. And the ink levels estimated for the other inks are not correct.

  Hi, I bought my photosmart Hp 6520 year last, October. But it is no more print black after replacing ink twice. I tried to clean the print head with water and tried "clean print head" in tools, does not solve the problem...

  What is wired is that I bought 4 new 564 inks the hp of the target 2 days ago, printed only less than 10 pages to see if the problem is resolved. Then my printer told me that the cartridge is too low... Is this possible?

  It makes me crazy now... What is even worse, I used a tool to detect my printer, and he said that is no longer under warranty... But he was only 9 months... How can I solve this problem? Thank you.

  The document here can help solve the black does not print on your Photosmart 6520.  Be sure to check the vents, as on the three solution.

  If this does not resolve the issue I suggest you call HP (1-800-HPINVENt to the United States, see here for details by the way).  The warranty online tool is an estimate, they will have a process of updated the status of the guarantee if necessary.

• Printer cannot print black, even with new ink

  Original title: cannot print in black

  I cannot print black on my printer.  I changed printers, ink cartridges and tried printing in different programs such as Word, wordpad and Excel.  Other black print colors just not.  Can someone tell me what is the problem?

  When you installed the printer cartridge, did you remove the protective sticker on the cartridge? Sometimes people forget to remove this and install the cartridge.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• OfficeJet 4620 do not print black after changing the cartridge

  Changed the black cartridge would NOT print printhead black, cleaned, aligned over and over again.  Two days later, he started printing red for emails when should have been black.  Once again cleaned and aligned.  Changed the black cartridge XL multiplied by 2.  What a wate of money!   Page Test Windows printer printed in red.  Noticed that the Cyan cartridge was empty when viewing in troubleshooting.  Printer has never indicated that cyan was empty.  Changed the Cyan cartridge.  Now the Windows printer Test Page prints in black.  What is going on??

  Hi people,

  It seems that you have trouble with your ink.

  Please complete all of the steps described in the following document; Printer does not print black ink or color of ink or prints blank Pages, if the problem persists, I suggest you call the HP support by phone no matter whether in or out of warranty you may need a replacement printer.

  The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  Please let me know the results of your call to HP.

• Install new ink cartridges

  instructions are not clear on how to install a new ink cartridges for printer HP officejet 6500.  I have windows 7 64 bit

  Hello.

  Please, check this page, he has a video on how to install the cartridges.

  http://support.HP.com/us-en/document/c01638333

  Bravo!