5.2 Lightroom won't open

A few days ago my Lightroom 5.2 has stopped working.  When I click the icon, it begins to open, displays the name of the catalog and even some data (I can see the taskbar on the side left that displays the number of photos in the catalogue) but he never completely launches.  I don't get an error message, but when I try to close the program I get the error message Windows standard "Adobe Photoshop Lightroom 64-bit is not responding".  If I click on the "View problem details" button I get the following information:

Description:

A problem caused this program blocking interact with Windows.

Signature of the problem:

Problem event name: AppHangXProcB1

Application name: lightroom.exe

Application version: 5.2.0.10

Application timestamp: 52288c 50

Signature block: 40 d 8

Hang Type: 64

Waiting on the name of the Application: svchost.exe: {69b37063-2bb6-43b5-a109-60e69a77840f}

Pending on the Application Version: 0.0.0.0

OS version: 6.1.7601.2.1.0.256.4

Locale ID: 1033

Signing of additional blocking 1: 40d821ead8b199cd18adda85e0bea8cd

Signature of blocking additional 02:24 c 3

Signing of additional blocking 3: 24c31c456d2f01870917c262f758c8d7

Signature of blocking extra 04:40 d 8

Signing of additional blocking 5: 40d821ead8b199cd18adda85e0bea8cd

Signature of blocking additional 06:24 c 3

Signing of additional blocking 7: 24c31c456d2f01870917c262f758c8d7

I tried to uninstall and reinstall the software, but it has not fixed the problem.  In addition, the same problem occurs even if I try to open a catalog directly (rather than just clicking on the icon of the Lightroom Office).

Any ideas / suggestions would be greatly appreciated!

Try reseting your preferences file.  See here

Back to zero (or "Screw up") the preferences of Lightroom - Lightroom Forums file

Tags: Photoshop Lightroom

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