5 d Mark IV LRCC 2015.7
Have a problem with focus on Mark IV - home flipping between detected and undetected window. The interface works with Canon DPP and utilities. My Canon 6 d works with LR was last updated. All the apps from Canon are disabled. If I remember correctly, there was a similar problem with the 5 d Mark III.
- Windows 10 / 64-bit update
- LR / PS CC and RAW with the latest updates
Support for the capture of attachment of the 5 d Mk IV has not yet added.
A list of cameras that can be attached to Lightroom.
Tags: Photoshop Lightroom
Similar Questions
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LRCC 2015: Where is the help?
Pressing F1 - key or click Help in Lightroom in the menu help should take one to the help content online. Instead I get a "Server not found" message in my web browser, specifically... Server not found, firefox can't find the server at community.stage.corp.adobe.com. Where to find help?
Hi jlckjc2015,
Yes, we have been able to reproduce the problem and working hard to get that fixed.
In the meantime, you can use the link, below, as already suggested by Sumit above.
Adobe Photoshop Lightroom Help | Lightroom help
Thank you for your patience.
See you soon!
~ David
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How to open the catalog LR 5.7 on LR CC2015 [was: lrm cc 2015?]
LRM cc 2015, I installed on my windows 7 hp computer and when I open the program low, and here are my files and photos of lr 5.7 weren't on the CCRB. da nada). I see lrm 5.7 is still installed. What are the instructions I did not? and what do I do to remedy this situation. do I have to uninstall lrcc 2015 or what. Thanks for your help?
Open Lightroom CC 2015, then use the file-> open catalog and points to your Lightroom 5.7 catalog file.
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Creative cloud installer will not install Lightroom cc 2015
Please help - it will fail to install LRcc 2015 - it says "Installation of failed administrator privileges are required to install.
I have no idea what to do
Installtion of Mac OS by the way - please help
If so, follow the procedure below and then try to install Lightroom
Step 1:
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command, and then press the 'Return'. () Do not miss ~ symbol)~/Library
(3) then navigate to Application Support > Adobe
.
Right-click on the Adobe folder and select ""GetInfo ' option. "
Expand the sharing & permissions section.
Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
Please click on '+' symbol, it will open the list of user accounts. Add currently logged in username and administrator option,
Then indicate ""& read/write " permission currently logged in username and Administrator option."
Click the gear icon and select apply to closed. Close the dialog box information .
Step 2:
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command, and then press the 'Enter'./ Library
(3) then navigate to Application Support > Adobe
.
Right-click on the Adobe folder and select ""GetInfo ' option. "
Expand the sharing & permissions section.
Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
Please click on '+' symbol, it will open the list of user accounts. Add currently logged in username and administrator option,
Then indicate ""& read/write " permission currently logged in username and Administrator option."
Click the gear icon and select apply to closed. Close the dialog box information .
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Not intentional develop Preset applied when importing - Lightroom CC (2015)
This week (April 25, 2015), I upgraded to LRCC (2015) 8.1 for Windows and Mac OSX Yosemite and today I imported 400 + RAW images, felled at a concert of music from last night in my Windows box. I do not use import Presets, preferring to the hand-to indicate the my options at the time of importation.
Today, I chose my usual Preset to develop... 'Profile goal, by default, that does what it says on the Tin - apply the default lens profile import. There nothing else... or so I thought.
After that importation, I noticed that images looked a bit "weird" and I checked the story... the default lens profile has shown in history (except an entry "Of Metadata" that I had not seen before, but suppose a reference using the keywords applied when importing). The 'strangeness' was in fact caused by one another develop preset called "Cave in rock" (a custom preset, I designed myself) and, if by chance or not, was be the first Preset in my list. Checking the settings to develop on the right panels, confirmed all the 400 + images had been imported with the cave in the rock applied.
I checked the history of a random selection of 12 images; all showed the parameters of development, such as applied, but none showed the name preset in the history panel. My custom "cave in rock" this DOES have the preset 'Goal profile, default' included in it, but maybe it's a coincidence.
I import RAW of Canon CR2 to a 5 d Mk III files, convert to DNG and build 1:1 previews. Adobe has changed the import process in LRCC.
I returned to import LR5.7 to try it, but it does the same thing now, which he has not really done it before! The Presets have been improved as part of the transition to the DRES?
Everyone knows about this phenomenon?
the metadata entry I think that means that he support parameters of a metadata xmp file that is next to your raw files. There are everything in the folder you are importing from? If you shot raw + JPEG, the instructions may be in the JPEG file.
In any case it is easy to fix. Just select them in the library grid view and press reset. Reapply the correction of lens preset and sync.
IT is possible that you inadvertently set a default value for the camera. You can try to reset those preferences-> presets if reset the images don't come back to where it should.
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I removed the software downloaded from Apple that has been particularly difficult. To try to make sure, I removed all traces, I see it in the system log queries:
25/12/15 2:08:57.070'M Console [642]: marker - December 25, 2015, 02:08:57
25/12/15 xpcproxy 2:08:57.167 AM [716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 xpcproxy 2:08:57.167 AM [716]: LaunchServices: mapping of database failed with result-10822, retrying
25/12/15 xpcproxy 2:08:57.167 AM [716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 xpcproxy 2:08:57.171 AM [716]: CFPreferences could not connect to its demon.
Preferences by using the connection 0 x 0 will be volatile and will not be persisted to disk.
25/12/15 xpcproxy 2:08:57.187 AM [716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 xpcproxy 2:08:57.187 AM [716]: LaunchServices: mapping of database failed with the result
25/12/15 xpcproxy 2:08:57.187 AM [716]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 2:08:57.187 AM com.apple.xpc.launchd [1]: (com.nektony.App - Cleaner-Helper [716]) could not find or execute the program specified by service: 149: could not find a package of the identifier given by LaunchServices: com.nektony.App - vacuum-Helper
25/12/15 com.apple.xpc.launchd [1 2:08:57.189 AM]: Service (com.nektony.App - vacuum-Helper) lasted only 10 seconds. Push the respawn in 10 seconds.
25/12/15 xpcproxy 2:09:07.227 AM [717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 xpcproxy 2:09:07.227 AM [717]: LaunchServices: mapping of database failed with result-10822, retrying
25/12/15 xpcproxy 2:09:07.228 AM [717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 xpcproxy 2:09:07.232 AM [717]: CFPreferences could not connect to its demon.
Preferences by using the connection 0 x 0 will be volatile and will not be persisted to disk.
25/12/15 xpcproxy 2:09:07.248 AM [717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 xpcproxy 2:09:07.248 AM [717]: LaunchServices: mapping of database failed with result-10822, retrying
25/12/15 xpcproxy 2:09:07.248 AM [717]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database
25/12/15 2:09:07.248 AM com.apple.xpc.launchd [1]: (com.nektony.App - Cleaner-Helper [717]) could not find or execute the program specified by service: 149: could not find a package of the identifier given by LaunchServices: com.nektony.App - vacuum-Helper
25/12/15 com.apple.xpc.launchd [1 2:09:07.250 AM]: Service (com.nektony.App - vacuum-Helper) lasted only 10 seconds. Respawn pushing out of 10 seconds
Can someone tell me how to solve this problem? A source suggested to rebuild Launch Services database.
I went to the library (I thought) looking for remains of this program, but I may have missed something.
App-Cleaner is a software that normally works well to remove software that was installed after installation. The only exception is if the operating system is too new or too old for the application. Are you sure you are using a recent version of App-cleaning which is known to be compatible with Yosemite product?
I suggest to contact http://freemacsoft.net/appcleaner/ with your newspaper and tell them that you tried to delete. He might be able to help you from here.
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No applications in the cloud to Adobe at the top of the browser. How can I fix it?
Recently, I noticed that the creative cloud 'node' at the top of my web page of Safari was black and from the start, that he had not noted in applications, even if I had LRCC 2015 and 2015 PSCC installed on my Mac Pro Apple. I think that was true also before I upgraded to El Capitan, there is 10 days. Even if not, the statement is made that these two Adobe products are compatible with El Cap. Yes - my subscription is released in October and should not be renewed until next year. I have no problem with my Win 8.1 office.
In order to get this fixed, I contacted Adobe CS on Thursday, June 2, 2016) and a technician told me that the only way to get applications in the window is to uninstall and reinstall each product. He said that he could do and I thought he would be able to uninstall it, reinstall it better than me. After about an hour and a half, he was finished and everything seemed to work. And the apps displayed (as usual) in the creative cloud node when I opened it.
But then! I tried to access my external drive WD 2 to photos. For this I use Paragon Software to convert Apple HFS files in NTFS files if I can share the road with a Win 8.1 desktop powerful enough. Oops! My mistake. None. Mac couldn't recognize the drive, files and photos. I checked and the Windows machine had not deserted me and I could access the drive. If the drive was good.
Thursday afternoon (02/06/2016) I still called Adobe CS and another tech told me and told me (not surprisingly) it was a problem to Apple and they could / should fix. It turns dragging a copy of the catalog on the MacPro HD and opening it. He showed previews. I still couldn't access the external 2 TB drive. Apple had not changed anything between the time my drive worked and did not work with the Mac, but had Adobe technicians.
I disappeared and has not used the Mac until 06/05/2016 yesterday and to my surprise, applications have disappeared from my node Adobe Cloud "drop-down list. So it was not permanently attached.
Today I called CS and the person who answered that it was something the tech last week had not made (at that time there I had documented this in Adobe 'How do we?' form for the incident.) He said he would have this same person to solve the problem and I said ' Let's have someone else besides the same person who had spent an hour and a half and has not only created another problem, but had not fixed the first.»
It has been agreed that someone else would call me today (this afternoon) and correct the problems.
It's been a few hours and I suspect that there will be no call so I put this in a forum with the same statement that I put on the last line of the "How do we have in customer service on number:' 0187858640 "Can someone please help me?" in the hope that someone in this forum knows how to solve this problem and maybe even on the drive that no longer connects to the MAC Pro.
Thanks for any help.
Neil
Please confirm if you have still any issuance, case of TS: 0187858640 & TS case: 0187869353 shows that the issue has been supported, please let us know if you need additional assistance.
Concerning
Stéphane
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Cannot import photos into LR. On my other computer, it works fine. With the help of LRCC 2015. Get the error message can't read files, or can not copy to the location.
How can I simply wipe the slate clean and reinstall or re-import everything? I'm really happy with this, as I am now prevented from using the program.
Can I reinstall LR and keep the catalog?
Hello
Please check what is the Destination defined in the right panel in the import window
The error means the destination that you copy the files to is invalid or read-only.
Change the Destination to another location and see if you can import
Concerning
Assani
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LR CC will not properly install with LR installed 6
I got LR 6 installed and any subscriber to the LRCC 2015.The Cloud desktop application said that LR CC is installed, but open launches my LR 6. Things like the preset dehaze are not present, which was the reason that, finally, I subscribed to the CC version. Trying to just updates appears me in the Cloud Desktop app and it will not offer me an option to update. LR CC how to load correctly?
Hello
The final solution to this sign off CC everywhere (LR, creative Office Cloud etc), close all programs, wait for the dialog box that says once you sign you will be disabled on this computer unless you reconnect to come up, then start LR without signing in. LR CC came and the dehaze preset was present and functional.
There must be some sort of cross threading between CC and my stand alone installation, original but I have no idea what it is. Once everything came and was running properly I signed up again and he was happy from this point.
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Every time I have import this specific video (and all others created in this way through OBS) it just says: does not. When he stopped the first time, it has been shown as audio and with a frame at the bottom right with all of your imported items. Then when I slipped and fell, it spiked to 100% CPU and RAM usage 7.7/7.8GB. Then I left with force it. How to solve this?
Data sheet:
Processor Intel i5 4690
Gigabyte GA-Z97X-SLI
8 GB DDR3 1600 mhz
SSD 250 GB Samsung 240 EVO
1 TB Hitachi 7200 RPM HARD drive
GeForce GTX 970
Nothing is Overclocked. That's what mediainfo says on the file that I am importing:
General
Full name: D:\Youtube\New COMBOS\Mineplex DM\Video.mp4
Format: MPEG-4
Format profile: Base Media
Codec ID: isom
File size: 14.4 GiB
Time: 28 min. 6 sec.
Overall bit rate mode: Variable
Overall bit rate: 73.4 Mbps
Encoding date: UTC-2015-06-29 23:18:27
Marking date: UTC-2015-06-29 23:18:27
Write request: Open Software diffuser v0.651b
Video
ID : 2
Format : AVC
Format/Info: Advanced Video Codec
Format profile: High@L5
Parameters of the format, CABAC: Yes
Parameters of the format, Reframes: 2 images
Multiplexed mode: container [email protected]
Codec ID: avc1
Identifier of the codec/Info: Advanced Video Coding
Time: 28 min. 6 sec.
Duration of the source: 28 min. 6 sec.
Bit rate mode: Variable
Bit rate: 73.2 Mbps
Maximum bit rate: 100.0 Mbps
Width: 1 920 pixels
Height: 1 080 pixels
View picture format: 16:9
Frame rate mode: Variable
Rate: 60,000 fps
Minimum frame rate: SPF 58,824
Maximum frame rate: 62,500 fps
Color space: YUV
The chroma subsampling: 4:2:0
Color depth: 8 bit
Scan type: Progressive
/(pixel*Frame) bits: 0.589
Stream size: 14.4 Gio (100%)
The source stream size: 14.4 Gio (100%)
Encoding date: UTC-2015-06-29 23:18:27
Marking date: UTC-2015-06-29 23:18:27
Color range: full
Primaries: BT.709
Characteristics of transfer: sYCC
The matrix coefficients: BT.709
mdhd_Duration: 1686516
Audio
ID : 1
Format : AAC
Format/Info: Advanced Audio Codec
Format profile: LC
Codec ID : 40
Time: 28 min. 6 sec.
Duration of the source: 28 min. 6 sec.
Bit rate mode: Constant
Nominal flow rate: 320 Kbps
Channel (s): canal0
_Original of channels: 2 channels
Position of the channels: Front: L R
Sampling: 48.0 KHz
Compression mode: lossy
The source stream size: 33.0 MiB (0%)
Language: English
Encoding date: UTC-2015-06-29 23:18:27
Marking date: UTC-2015-06-29 23:18:27
Tell me what the problem is ASP ty.
Rate: 60,000 fps
Minimum frame rate: SPF 58,824
Maximum frame rate: 62,500 fps
No first version I know works correctly with a variable rate
You must have the OBS to create a video that you can edit
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A trial downloaded LR5 LR6 purchased but crashes after the splash screen
with Adobe Photoshop Lightroom has stopped working... box close the program
If you first installed Trial LRCC 2015 and wanted it to be serialized to LR6, see this link:
Adobe Photoshop Lightroom Help | Serialize Lightroom trial to activate like Lightroom 6 CC
Otherwise, I suggest that you contact our support staff at this link for assistance:contact customer service
Guinot
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Premiere Pro CC 2014 incompatibility of imported video length
I have a problem in Premiere Pro CC 2014 where the audio and video get out of sync as far, you go to any clip. In troubleshooting, I noticed that first is not properly read the length of the imported video. Windows reports the right length, just like VLC and the handbrake, but the first shows a time shorter than the real file of about 30 seconds. I have included information from file of MediaInfo and first here. Windows reports a (good) length of 01:56:39. This happen on two different Windows computers both running the latest version of Premiere Pro. Has anyone seen this? I tried to look for similar problems, but have not found anything like this. Thank you!
-MediaInfo
General
Full name: C:\Users\aprice\Desktop\CI_EOUGame.mp4
Format: MPEG-4
Profile format: QuickTime
Codec ID : qt
File size: 3,22 Gio
Duration: 1 h 56 min
Overall bitrate: 3 954 Kbps
Encoding date: UTC-2015-01-10 02:38:58
Marking date: UTC-2015-01-10 04:35:38
Library: Apple QuickTime
Video
ID : 1
Format : AVC
Format/Info: Advanced Video Codec
Format profile: [email protected]
Parameters of the format, CABAC: Yes
Parameters of the format, Reframes: 4 frames
Codec ID: avc1
Identifier of the codec/Info: Advanced Video Coding
Duration: 1 h 56 min
Flow: 3 756 Kbps
Width: 1 920 pixels
Height: 1 080 pixels
View picture format: 16:9
Frame rate mode: Variable
Rate: 29,871 fps
Minimum frame rate: 7,500 fps
Maximum frame rate: 30.000 fps
Color space: YUV
The chroma subsampling: 4:2:0
Color depth: 8 bit
Scan type: Progressive
/(pixel*Frame) bits: 0.061
Stream size: 3.06 Gio (95%)
Language: English
Encoding date: UTC-2015-01-10 02:38:58
Marking date: UTC-2015-01-10 04:35:38
Audio
ID : 2
Format : AAC
Format/Info: Advanced Audio Codec
Format profile: LC
Codec ID : 40
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Source duration: 1 hour 56 minutes
Bit rate mode: Constant
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The source stream size: 160 Mio (5%)
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Encoding date: UTC-2015-01-10 02:38:58
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-MediaInfo end-
-First-
Path of the file: C:\Users\aprice\Desktop\CI_EOUGame.mp4
Type: MPEG Movie
File size: 3.2 GB
Image size: 1920 x 1080
Frame rate: 29.97
Audio Format: 44100 Hz - compressed - stereo
Project Audio Format: 44100 Hz - 32 bit floating point - stereo
Total time: 01:56:09:09
Pixel format: 1.0
-End first-
This is because the clip has a variable rate. First handle very well the variable image rat.
You must convert; use the hand brake.
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Flashing question mark in the Macbook Pro Retina early 2015 at startup problem
I have the 128 GB of Macbook Pro retina early 2015 model. I bought my macbook, the year last January 2015. I am just now having problem with my mac. When I'm trying to boot my laptop it shows the flashing question mark and it does not start after that. For a while it worked, but after the update the laptop is never again.
After reading all the articles related to this issue and even after trying it the entire process for the departure of mac. I'm not able to start.
I tried all the normal recovery process in the process of recovery of the internet, but still it does not work for me. When I select the disk utility in the dialog box, the drive does not appear here, so I can't erase and start to reinstall the operating system.
What should I do now? I was looking for OEM SSD, but it's very expensive. with this prize money of (here in INDIA RS - 50 k) I can get the Macbook Air.
If please guide me on how to start the mac or what do I do next?
Thank you.
Frank Bsu
We have no way of knowing exactly what you have tried that doesn't work unless you tell us. A flashing question mark boot means that your Mac is unable to locate a startup disk to boot from.
If you haven't tried... start your Mac holding the key Option. That should launch the boot window manager have been, you can select the startup disk, and then click on restart.
If this does not help, you will need to take the Mac for the service.
If a flashing question mark appears when you start your Mac - Apple Support
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CC 2015.5 Canon mark ii raw G7X does not open
Hi, I try to open my raw files from Canon G7X but it will be said that the import fails.
I've updated by CC app and everything is up-to-date.
Any solution? I'm on OsX 10.11.4Hi andreasEficode,
You can upgrade to the latest version 2015.6 Lightroom, and you should be able to work with files from Canon Powershot G7X Mark II
Concerning
Tanuj
-
I have a subscription valid and active Leica camera.
How can I get Adobe to recognize? My creative cloud has expired. I'm frozen out of my photo library
Using the redemption code Leica I downloaded successfully updated day to day LR 6 but my LR library for 2015 and beyond now has a question mark, and I can't open the images.
Any suggestions?
Is this something that Adobe has to rectify?
Thank you
John
The question mark has nothing to do with your subscription at the end. The question mark on your records indicates that Lightroom cannot find the photos, because they have been moved or renamed, or delete outside of Lightroom. The instructions to fix it are: Adobe Lightroom - find folders and files moved or missing
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