5530 Evvy replaced printer - need to replace the driver and software?

Hello

Recently, I had to feel my 5530 all-in-One printer replaced while it was still under warranty. The replacement came with new driver software and everything, but since it is the same model that I decided not to install it and use the existing driver installed on computers instead. (Replacement not be come with directions for uninstall, said by the way.)

The new printer is connected to the wireless network (using touch screen) and is recognized by computers on the network, but I can't get anything to print, since the existing driver HP software does not seem to 'find' the printer. Do I still need to uninstall the driver and reinstall? And what about the other programs installed with HP printer?

The computers are all Windows 7 64 bit.  I'm not very technical, so it makes me a little nervous.

Thanks for any help you can give.

Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

Tags: HP Printers

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