6.5 CC Lightroom crashes when I try to access the e-mail account manager

I am running on a Windows 7 system, with 32 GB of ram and 1 TB of system with 600 GB of free drive. I can choose two of the existing e-mail - Gmail or Outlook accounts, but when I try to go to the account manager Email I get the following error:

Aodbe Photoshop Lightroom has stopped working

Windows is checking for a solution to the problem

Then I see this:

Please notify

Please back up your Lightroom suite catalog How to save catalogs in Lightroom

Then reset the preferences of Lightroom doing the following: -.

  • Lightroom nearby
  • Navigate to C:\Users\[user name] \AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs and rename 6 Preferences.agprefs Lightroom at Lightroom 6 Preferences.agprefs.OLD
  • Restart Lightroom

~ Assani

Tags: Photoshop Lightroom

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