Fresh paint crashes when I try to access the old paint in my Gallery.

Hello

I like the fresh paint, but when I try to access the ancient paintings from the gallery it crashes.

is there a way I can save my old paintings. where they are saved on the hard drive.

I have a Wacom cintq Companion.

Thank you

Steve Roberts.

Hi Steve,.

Fresh paint automatically saves your current paintings automatically every five minutes, whenever you come back to the homepage offresh paint , and whenever you pass the fresh paint to another program or app. You can also export a table to a PNG file. It is enough to click on theexport button and choose a location to save the painting. I suggest you to consult the following Microsoft community link and check if it helps.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-Winapps/fresh-paint-FAQ/552a7366-fbd2-4b19-a4b8-4021453a4835

Usually, the fresh paint paintings are saved in the location "C:\Program Files-Windows App\", it will be hidden. Before you begin the search for the paintings, make sure that you have enabled hidden files in the view bar in Windows Explorer.

I suggest you try the steps in the following article from Microsoft Help to solve problems that you are having with fresh paint application and check if the problem persists.

A problem of an application:

http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

Please answer if the information provided is useful.

Tags: Windows

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