6500 e710n (vista) does not print e-mail or web pages. Displays only Word documents

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  It is a page saved as Unicode UTF-16, but send by the server in UTF-8 format.

  View > character encoding > encodings more > Unicode > UTF-16

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  Hey jcort,

  There are things you can try in this case.  I assume that you are using a Windows PC, is this correct?

  If so, then open the printers or printers and faxes for older versions of Windows and devices page.

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  HI @philg2,

  I see your thoughts produce a wide margin left and right of the page is cut off. What program are you printing from, and this occurs when you print from all programs or just a particular program?

  I see your post that this is not happening when you print a test page, so I think the problem is somehow related to the driver or program that you use. Let's start with the HP print and Scan Doctor is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

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    Network: Verifies that the network connection between your computer and your network is working properly.

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  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

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  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

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  Hello Aldwin06and welcome to the Forums of HP, I hope you enjoy your experience!

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• HP 6500 has 710n: HP 6500 a 710n does not print in color

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  Hello @Pegasus86,

  Thank you for visiting the Forums from the HP Support! I see that you are not able to print in color on your HP Officejet 6500 has more, you can get a color on the tests of diagnosis, but not when you print from the computer. Let's go and start below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the JO HP 6500 has more an option program of your computers Panel uninstall software.

  3. restart the computer.

  4. make sure that all JO 6500 more software has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 6500 has more (DO NOT plug it in USB until the software prompts you to):

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  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeded, you are now able to print in color?  I'll watch for your reply.

  Thank you

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• Windows Vista does not load all the black white backlit display.

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  Hello

  Since you've already tried all the troubleshooting steps, including booting from a Windows 7 disc to repair the Windows installation. If all else fails, then I think that
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  Kind regards
  Afzal Taher - Microsoft technical support.
  Visit ourMicrosoft answers Feedback Forum and tell us what you think.